Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

July 1, 2024

LOVE THE APP

my Blacin
United States
2 months using the app
Propel Commerce replied July 2, 2024

Hello friends at my Blacin,

Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 2, 2024

nice app

Harmonique
Israel
27 days using the app
Propel Commerce replied July 3, 2024

Hello friends at Harmonique,

Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 7, 2024

Dobra aplikacja, myślę że pomoże w sprzedaży!

Mossperfect
Poland
5 days using the app
Propel Commerce replied October 8, 2024

Witajcie przyjaciele z Mossperfect,

Dziękujemy serdecznie za recenzję, Krzysztof! Zawsze chętnie pomożemy w każdej chwili. Porozmawiaj z nami, kiedy tylko potrzebujesz pomocy! Więcej mocy dla Twojej firmy! 🚀

- Leo @ Propel Commerce

July 2, 2024

Amazing app

K Beauty Supply
United Kingdom
About 1 month using the app
Propel Commerce replied July 3, 2024

Hello friends at K Beauty Supply,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 8, 2024

I LOVE this app! If you're wondering if you should install it, the answer is yes! This app helps me to literally see the customer journey and where we can improve our website to reduce lost sales on our site - be it page loading speeds, errors incurred, site navigation, popular and unpopular products. I wish I would've installed it sooner. Also, the customer service is top tier. They were able to assist me in my inquiry in minutes. I'm so glad to have found this app and will recommend it to others.

A Meaningful Mood
United States
18 days using the app
Propel Commerce replied April 9, 2024

Hello friends at A Meaningful Mood,

Thank you for the AWESOME review, Eugenia! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 28, 2024

goede recordings

AYBERZ. ESSENTIALS
Netherlands
10 days using the app
Propel Commerce replied August 29, 2024

Hello friends at AYBERZ. ESSENTIALS,

We're glad to hear our app is helping your business! Thanks for the review, Berkay! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 7, 2024

Easy to use. Recommended

Rosetiny
Spain
8 minutes using the app
Propel Commerce replied October 8, 2024

Hello friends at Rosetiny,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 13, 2024

It does exactly what it says but, as an added bonus is the source of the visit. That is worth it right there to understand where the traffic is coming from.

Ariel Splash
United States
4 months using the app
Propel Commerce replied March 14, 2024

Hello friends at Ariel Splash,

Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 3, 2024

very helpful

CHICOV
Italy
5 days using the app
Propel Commerce replied July 5, 2024

Hello friends at CHICOV,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 17, 2024

Chris assisted me with no issues! He was also able to fix my issue

CreativestylezbyMonét
United States
Almost 2 years using the app