Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

July 22, 2022

Great app.very useful for tracking customer behavior. Support is also really good and fast. Recommended.

Moringa Designs
Canada
5 months using the app
Propel Commerce replied July 25, 2022

Hello friends at Moringa Designs,

Thank you very much for the review, Disha! We're happy to help your business. Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 15, 2022

easy installation nice breeze experience live chat the moment your in pretty cool! Thanks for your help!

Pretty Little Wish.com
United States
5 months using the app
Propel Commerce replied April 15, 2022

Hello friends at Pretty Little Wish.com,

Your feedback and great experience mean a lot to us! We'll continue to improve our services to help you more in the future. :)

- Carmi @ Propel Commerce

Edited March 20, 2023

I just arrived and already I find this application extraordinary, then the support is directly present, to help, to guide.
I will come back later to share my experience of using it, but I can already say that the support is really reactive

Techniconcept Security
Belgium
5 months using the app
Propel Commerce replied March 20, 2023

Bonjour amis de Techniconcept Security,

Nous sommes heureux d'apprendre que notre application aide votre entreprise ! Merci pour la revue, Éric ! Profitez de l'application et plus de puissance pour votre entreprise ! 🚀

- Léo @ Propel Commerce

January 25, 2023

prima app, werk soepel, installatie zonder problemen en je krijgt echt inzicht in zaken die op je shop beter kunnen.

Shopvoorgezondheid
Netherlands
5 months using the app
Propel Commerce replied January 25, 2023

Hallo vrienden van Shopvoorgezondheid,

We zijn blij te horen dat onze app uw bedrijf helpt! Bedankt voor de review Berry! Geniet van de app en meer kracht voor uw bedrijf! 🚀

- Leo @ Propel Koophandel

June 6, 2022

I think it's a great idea and a great app. It gives direct insight into what visitors are doing on my site. I can leverage this data to tweak prices, rearrange the site, etc., based on customer behaviors.

Shujaa Tees
United States
5 months using the app
January 6, 2023

I would recommend this app for store owners who want to see how their customers navigate their page. With the help of this app, I realized I needed to change some things around on my store so my customers can have an easier experience navigating. They were also quick to respond in the chats.

Microjaislab
United States
5 months using the app
Propel Commerce replied January 6, 2023

Hello friends at Microjaislab,

We're glad to hear our app is helping your business! Thanks for the review, Jailin! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 16, 2022

This app has helped us see which sold out products customers are gravitating towards, where they are getting page errors, or what information they look for after viewing a product. It has been so helpful!

MiliMili
United States
5 months using the app
January 6, 2023

It's a very good app, it helped us understant the issues our customers had using several promotions on our website.

Chefs Evolution
Romania
5 months using the app
Propel Commerce replied January 6, 2023

Hello friends at Chefs Evolution,

We're glad to hear our app is helping your business! Thanks for the review, Mihaela! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 20, 2022

TOP, Davvero ottima. Utile guardare il replay degli utenti Funziona molto bene
Grazie al supporto che risponde velocemente ed è molto disponibile

Diamond Painting Italia
Italy
5 months using the app
Propel Commerce replied April 20, 2022

Hello friends at Diamond Painting Italia,

Thank you for appreciating our app and support, Valerio! We look forward to more success in your business. 🙏🏼✨ Don't hesitate to message us for any help you may need. 😎

- Carmi @ Propel Commerce

February 11, 2022

Excellent value for money and super intuitive UI. This the best session recording app available on Shopify right now.

Mud & Blood
United Kingdom
5 months using the app
Propel Commerce replied February 11, 2022

Hello friends at Mud & Blood,

Thank you very much for the review, Max! We love it!
We're always here when you need assistance anytime!

- Leo @ Propel Commerce