Propel Replay & Session Record

Propel Replay & Session Record

Reviews (636)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    610
  • 2% of ratings are 4 stars
    15
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance customer behavior understanding through session replays, surveys, heatmaps, and analytics. They appreciate the user-friendly interface, ease of setup, and a free plan beneficial for small businesses. The app's reliability and accurate session recordings, along with responsive customer support, are also noted. Merchants believe it offers good value and effectively improves website functionality and customer interaction analysis.

June 15, 2023

良い製品と素晴らしいサポートでおすすめです。
ユーザーの行動を正確に再現してくれるのでサイトの改善に役立ちます。
問題があった場合にも素早いサポートで解決してくれる安心感があります。
単機能の割に少し値が張るため★4としました。

COTANTIN
Japan
2 months using the app
Propel Commerce replied June 15, 2023

コタンタンの皆さん、こんにちは。

YASUYUKIさん、レビューありがとうございます！高いと思われて申し訳ありません。 🚀

これ以上の便利さと機能を備えたアプリは他にはないと思います。また、専任のカスタマー サービス チームが年中無休で営業しています。

- レオ @ プロペルコマース

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Hello friends at COTANTIN,

Thank you very much for the review, YASUYUKI! We're sorry to hear that you think it's pricey! 🚀

I believe you will never find any other app with more usefulness and features plus a dedicated Customer Service Team open 6 days a week!

- Leo @ Propel Commerce

May 7, 2022

Great app, does what it says, excellent customer service. Love being able to replay my website visits to see what my customers see.

Family First Designs LLC
United States
18 days using the app
January 20, 2022

I used this app and it really helped me improve my store and ensure my customers did reach check out.

Soignébyk
Barbados
3 days using the app
Propel Commerce replied January 20, 2022

Hello friends at Soignébyk,

Thanks so much for your awesome review :D We're happy to hear the app is helping you get more customers to checkout!

Is there anything we can do to earn that extra star?

- Chris @ Propel Commerce

December 31, 2021

Easy to use and track info, helpful. Easy to see where customers are going on website and see what items are popular.

Westbound Sol
United States
34 minutes using the app
September 25, 2024

Kashenda Crystal
China
4 months using the app
2
2