Reviews (582)
Overall rating
4.9
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its session recording and playback features, which enhance understanding of customer behavior and aid in website optimization. They appreciate the analytics, heatmaps, and surveys for identifying customer issues and improving sales processes. The interface is user-friendly and does not slow down the website. Support is noted for being responsive and effective in resolving issues.
Refine
-
By rating
December 31, 2021
Easy to use and track info, helpful. Easy to see where customers are going on website and see what items are popular.
Westbound Sol
United States
34 minutes using the app
September 25, 2024
Kashenda Crystal
China
5 minutes using the app