Reviews (582)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its session recording and playback features, which enhance understanding of customer behavior and aid in website optimization. They appreciate the analytics, heatmaps, and surveys for identifying customer issues and improving sales processes. The interface is user-friendly and does not slow down the website. Support is noted for being responsive and effective in resolving issues.

October 7, 2024

Very useful app that allows to see where customers are clicking or viewing on your site. Works a treat when used alongside Microsoft Clarity but this will be my new go to! (Also free up to a certain amount of pages so can't go wrong!)

CoffeeVends
United Kingdom
11 days using the app
Propel Commerce replied October 8, 2024

Hello friends at CoffeeVends,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 6, 2024

Very good app, easy to use and really nice to be able to see the behaviour of customers on your website. Helps to see which products are popular and if any errors occur. A valued tool that I use everyday. Also for the amount of page views you get, the price is very reasonable compared to other apps.

The Crystal Co
United Kingdom
25 days using the app
Propel Commerce replied September 9, 2024

Hello friends at The Crystal Co,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 12, 2024

Awesome app! These guys rock and this allows such a more in-depth view of what's going on with customer behavior. Highly recommend!

Riveau
Canada
2 months using the app
Propel Commerce replied September 13, 2024

Hello friends at Riveau,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 26, 2024

Very good for recording customer behavior to see what the card value was or simply to know what the customer was doing on the website before he/she left or proceeded to the checkout. Certainly better then other recording app like LuckyOrange for example. Customer Service is also very nice altough mostly AI. All in all a very solid App that can help you diagnose and analyze customer behavior very well.

VitalVirtue
Austria
5 months using the app
Propel Commerce replied August 27, 2024

Hello friends at VitalVirtue,

We're glad to hear our app is helping your business! Thanks for the review, Julien! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 28, 2024

Super easy to use app and the insights it offers are great. Definitely recommend to all store owners. I personally love the live session recordings that enable us store owners to understand how customers shop.

Shvetah
India
11 days using the app
September 23, 2024

I love it! I see how my clients act on my website and I can modify things in relation to this.

DOLGIA
Spain
About 1 month using the app
Propel Commerce replied September 24, 2024

Hello friends at DOLGIA,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 22, 2024

So far i have gotten no issues. The replays are really on point and very user friendly application. I highly recommend it!

FumaBlades
Canada
28 days using the app
Propel Commerce replied October 23, 2024

Hello friends at FumaBlades,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 9, 2024

For the free trial it works pretty well, it is helpful to understand a bit better your customers interaction with you website.

Unpawsd
Romania
11 days using the app
Propel Commerce replied October 10, 2024

Hello friends at Unpawsd,

We're glad to hear our app is helping your business! Thanks for the review, Andrei! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 22, 2024

They have amazing support, appreciate the help in automating session records!

everfur
United States
10 months using the app
Propel Commerce replied November 25, 2024

Hello friends at everfur,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 4, 2024

Very useful, it helps to improve your site, based on the needs and solve entry barriers.

Eroxite
Peru
20 days using the app
Propel Commerce replied October 7, 2024

Hello friends at Eroxite,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce