Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

October 8, 2024

Very interesting insights! Easy to use.
Actually we were a bit shocked that this is even possible :D

kips
Germany
16 days using the app
Propel Commerce replied October 9, 2024

Hello friends at kips,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 16, 2024

great to find out about potential flaws of the website and exit points of your customers, can recommend especially if you are unsure why you are not converting

AmaraBrighton
Austria
3 days using the app
Propel Commerce replied October 18, 2024

Hello friends at AmaraBrighton,

We're glad to hear our app is helping your business! Thanks for the review, Fabio! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 17, 2024

Highly recommend Especially if you are just starting out!

Season Gems
United States
About 1 month using the app
Propel Commerce replied September 18, 2024

Hello friends at Season Gems,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 20, 2024

The best replay app on Shopify. I tried a few others before but they were not even close to this one. Easy to set it up, replay, and I appreciate the recap emails. Support is outstanding.

Merry Bath
United States
15 days using the app
Propel Commerce replied August 21, 2024

Hello friends at Merry Bath,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 13, 2024

Works well -- allows me to see what others are doing. Great support.

The Quilters Retreat Store
United States
3 months using the app
Propel Commerce replied August 14, 2024

Hello friends at The Quilters Retreat Store,

We're glad to hear our app is helping your business! Thanks for the review, Christina! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 6, 2024

Great easy to use app, I have it installed on all our websites to monitor any issues. Really has helped out fix any product or discount issues

Desk-mats.co.uk
United Kingdom
3 months using the app
Propel Commerce replied August 8, 2024

Hello friends at Desk-mats.co.uk,

We're glad to hear our app is helping your business! Thanks for the review, Chris! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 18, 2024

01. Easy to use; 02. It brings key value for us to analyze user experience and improve our service. 03. Fair price

LOADED
Canada
About 1 month using the app
Propel Commerce replied September 19, 2024

Hello friends at LOADED,

We're glad to hear our app is helping your business! Thanks for the review, Stone! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 5, 2024

Awesome quality, and amazing replay quantity. I have a larger store with 500-1000 visits per day, and most other recording apps could not accommodate that volume

TechToast
South Africa
14 days using the app
Propel Commerce replied September 6, 2024

Hello friends at TechToast,

We're glad to hear our app is helping your business! Thanks for the review, Wiets! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 17, 2024

the app works perfect, its helps us to fix a lot of problems

BE BEAU
United Arab Emirates
24 days using the app
Propel Commerce replied October 18, 2024

Hello friends at BE BEAU,

We're glad to hear our app is helping your business! Thanks for the review, Wael! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 21, 2024

Great app! It has allowed me to make the accurate optimisations to my store pages based on real data. Eliminates all the guessing and reduces the amount of trial and errors needed.

Pick and Home
United Kingdom
2 days using the app
Propel Commerce replied October 22, 2024

Hello friends at Pick and Home,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce