Reviews (580)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

March 6, 2024

Very good app, you can really find out the issues on your page performance.

OFFENSE TAKEN
Slovenia
About 1 month using the app
Propel Commerce replied March 7, 2024

Hello friends at OFFENSE TAKEN,

We're glad to hear our app is helping your business! Thanks for the review, Tilen! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 6, 2022

Good app to troubleshoot problems. Very easy to use. Just add app and install. If you're having issues with your conversion rates, i'd recommend

LYFTMAG
United States
3 months using the app
December 21, 2022

Amazing app never thought it would be possible to view customer sessions, this will help us a lot in understanding the weak points of our website. Definitely a must have app if you are looking to scale and increase conversion!

Too Fast Autoparts
Canada
2 months using the app
Propel Commerce replied December 21, 2022

Hello friends at Too Fast Autoparts,

We're glad to hear our app is helping your business! Thanks for the review, Salim! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 13, 2021

This app is great! I use it to check what the visitors do on each product page. I also like knowing the location of the visitor so I can set in advance how to deliver their purchase.

Deco by Haru
Spain
2 months using the app
Propel Commerce replied February 20, 2024

Hello friends at Deco by Haru,

We're glad to hear our app is helping your business! Thanks for the review, Federico! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 9, 2021

I used this app to help me understand my visitor behavior and see if any issues were taking place. I got to do replays and I also got an idea of the device used and where they were located.

DiscoverU Boutique
United States
2 months using the app
February 1, 2022

This is a great app that's easy and intuitive to use for gaining valuable customer insights! Recommended.

mockinsmasks
United States
2 months using the app
Propel Commerce replied February 1, 2022

Hello friends at Mockinsmasks,

Thank you so much for the review! We appreciate it.
We're always here if you need any help. 😊

- Leo @ Propel Commerce

April 8, 2022

works really great, you get also 200 free pageviews per months. You can understand what you do bad and what you do good.
Thanks so much!

Ghidini 1849
Italy
2 months using the app
Propel Commerce replied April 8, 2022

Hello friends at Ghidini 1849,

Thanks for the review, Fabio! We appreciate it. We're glad to help your business. More power and good luck!

- Leo @ Propel Commerce

March 5, 2024

I really like this app, I found bugs thanks to it!

Vinyl Moment
Israel
About 1 month using the app
Propel Commerce replied March 7, 2024

Hello friends at Vinyl Moment,

We're glad to hear our app is helping your business! Thanks for the review, Liron! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 16, 2022

Great app every shopify owner should have one. and good customer service very patient and professional

Nik & Nakks
United States
2 months using the app
Propel Commerce replied July 20, 2022

Hello friends at Nik & Nakks,

We love the review, Wa'dell! Thanks very much! Enjoy our app and more power to your business! 🚀

- Leo @ Propel Commerce

June 16, 2023

So far so good. Really happy with the app, easy to use and very helpful to find out what your customer does on your website. The communication with the team is fast and efficient, I recommend

Three Green Seeds
United Kingdom
2 months using the app
Propel Commerce replied June 16, 2023

Hello friends at Three Green Seeds,

We're glad to hear our app is helping your business! Thanks for the review, Sandra! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce