Reviews (580)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

May 17, 2022

Good experience with the app. We can track fake orders. Good Support too. I'll suggest all to use this app.

darul qalam
Pakistan
25 days using the app
Propel Commerce replied May 17, 2022

Hello friends at darul qalam,

We're glad to help your store! Thanks for the recommendation and the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 7, 2023

Very easy set up. Great customer service help. Like the recording of accessing my website myself. Can't wait to see how it work lives.

Design Dreams By Tiff LLC
United States
24 days using the app
Propel Commerce replied March 7, 2023

Hello friends at Design Dreams By Tiff LLC,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 30, 2023

Great service! Has everything you need and nothing you don't. It's been instrumental in our ability to quickly adapt our UX. Most importantly, customer support via chat is quick and exceptional!

Valhoma Corp
United States
23 days using the app
Propel Commerce replied December 4, 2023

Hello friends at Valhoma Corp,

Thanks for the AWESOME review, Erik! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 21, 2023

great app. I did not know such apps even existed! what a great feature really. leo is also very helpful.

cutiesss.com
Italy
24 days using the app
Propel Commerce replied June 21, 2023

Hello friends at cutiesss.com,

Thank you very much for the review, Jurate! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 12, 2022

It does the basic things very well and reliably. It also appears to be nearly instantaneous to the live events. Support is very prompt and cordial!

Pixel Sequence Pros
United States
23 days using the app
Propel Commerce replied December 12, 2022

Hello friends at Pixel Sequence Pros,

Thank you very much for the review, Tim! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited July 15, 2021

This application is extremely useful for any e-merchant looking to improve the experience of their customers on their shop. In addition to being free, the customer service is very responsive. I can't do without it anymore
Thank you very much for creating such an application.

Gotta jewelry
United States
22 days using the app
Propel Commerce replied July 15, 2021

Hello friends at Gotta jewelry,

Thanks so much for your kind words 😊 We're so happy to have been able to help.

- Chris @ Propel Commerce

December 7, 2023

the customer service was great. Super responsive and helped to resolve in minutes

Anastasia Wettin
United States
20 days using the app
Propel Commerce replied December 8, 2023

Hello friends at Anastasia Wettin,

Thanks for the AWESOME review, Anastasia! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 6, 2023

Great Support and Great App 5/5

PAWISLAND
Germany
20 days using the app
Propel Commerce replied December 7, 2023

Hello friends at PAWISLAND,

Thank you very much for the review, Philipp! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 26, 2024

Great app for viewing your website's replays
Very easy to install and good pricing I should say!

Victory Peak Cycling
Lithuania
6 days using the app
Propel Commerce replied March 27, 2024

Hello friends at Victory Peak Cycling,

Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 8, 2022

ottimo bel servizio eccellente lo consiglio vivamente a tutti e' stato semplice e intuitvo integrare il tutto

Fattoria della Mandorla
Italy
19 days using the app
Propel Commerce replied October 8, 2022

Ciao amici della Fattoria della Mandorla,

Siamo lieti di sapere che la nostra app sta aiutando la tua attività! Grazie per la recensione, Gabriele! Goditi l'app e più potenza per la tua attività! 🚀

- Leo @ Propel Commerce