Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (430)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and performance, highlighting fast loading times and effective session replays. Key features include live replays, heatmaps, and surveys with IP tracking, all enhancing customer insight and optimizing conversions. Exceptional customer support is frequently praised, and the app is noted for providing good value for money, making it a favored tool for e-commerce merchants aiming to enhance their online stores.

June 4, 2024

TrendyHomes
United States
3 months using the app
Propel Commerce replied June 5, 2024

Hello friends at TrendyHomes,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 29, 2024

Pepofa
India
About 23 hours using the app
Propel Commerce replied October 31, 2024

Hello friends at Pepofa,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 14, 2024

Best Sellers Shops
Moldova
About 6 hours using the app
Propel Commerce replied November 15, 2024

Hello friends at Best Sellers Shops,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 1, 2024

River & Mara
United Kingdom
15 days using the app
Propel Commerce replied June 3, 2024

Hello friends at River & Mara,

Thank you very much for the star rating, Yusuf! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

February 1, 2024

MyHomeStage
Germany
14 days using the app
Propel Commerce replied February 2, 2024

Hello friends at MyHomeStage,

We're glad to hear our app is helping your business! Thanks for the review, Chewar! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 11, 2024

Cesi Dog - dogs stuff
Italy
11 minutes using the app
Propel Commerce replied December 12, 2024

Hello friends at Cesi Dog - dogs stuff,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

September 12, 2024

Herb Tantra
India
About 1 hour using the app
Propel Commerce replied September 13, 2024

Hello friends at Herb Tantra,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 16, 2024

Sparky Neon
India
17 minutes using the app
Propel Commerce replied September 17, 2024

Hello friends at Sparky Neon,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 26, 2024

Pretty & Spice
United Kingdom
13 minutes using the app
Propel Commerce replied September 27, 2024

Hallo vrienden bij Pretty & Spice,

Hartelijk dank voor de recensie, Can! We helpen u graag op elk gewenst moment. Chat ons wanneer u hulp nodig heeft! Meer kracht voor uw bedrijf! 🚀

- Leo @ Propel Commerce

July 29, 2024

SALOUR LINGERIE
New Zealand
4 minutes using the app
Propel Commerce replied July 30, 2024

Hello friends at SALOUR LINGERIE,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 21, 2025

WoodSleep
United States
June 10, 2025

shop.litebears@gmail.com is my email please contact me

Hi Propel Replays Team,

I installed your app recently and used it for only 7 days. After trying it, I uninstalled it because I’m still new to Shopify and wasn’t ready to use a paid app.

But I got charged ₹31,000 for the yearly plan, and I honestly cannot afford to pay this amount. I just started my Shopify store, and I don’t have that kind of money right now.

I request you to please remove or cancel the charge. If needed, I’m okay to pay ₹200 for the 7 days I used the app. Please help me with this—I'd be very thankful for your support.

Thank you,
[ vicky]
[LITE BEARS / litebears.in]

LITEBEARS
India
June 9, 2025

Really nice app for finding out where the most issues are on your product page and fixing them. Recommend

Haltery
Germany
June 6, 2025

Love the app. Very useful!

Get Smart Watches
United States
June 4, 2025

Works perfectly!

Pawsome Apparel
Germany
June 4, 2025

Alora Milano
Spain
May 30, 2025

Amazing product and support , free 2000 view is very generous

CosmedicShop.co.uk
United Kingdom
May 21, 2025

The customer service is amazing. Very kind and helpful. Still testing the app, but I will raise the rating once I see it's working as intended :)

Luxovre
Cyprus
May 19, 2025

very nice app

MORITZ MAISON
Portugal
May 18, 2025

amazing

Tiravie
United Arab Emirates
May 16, 2025

Always use this for my stores perfect to watch the attitudes of the customers.

Best Deals UK
United Kingdom
About 1 month using the app
Propel Commerce replied May 19, 2025

Hello friends at Best Deals UK,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 16, 2025

Fine app to see customer behavior

Veslana
France
April 22, 2025

Great app that let's you understand your customer behaviors to A/B test what's working and what's not they also gave me a generous free trial <3

Wrywry
France
7 days using the app
Propel Commerce replied April 24, 2025

Hello friends at WryWry,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

March 24, 2025

Québec Boutique
Netherlands
3 months using the app
Propel Commerce replied March 25, 2025

Hello friends at Québec Boutique,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 3, 2025

VUDY
Switzerland
About 1 month using the app
Propel Commerce replied March 4, 2025

Hello, friends at VUDY,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

February 28, 2025

very good , should be free in general as Microsoft offer a completely unlimited usage , but hey!

Thunder Vapes
United Kingdom
About 1 month using the app
Propel Commerce replied March 3, 2025

Hello friends at Thunder Vapes,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 22, 2025

Great app!

Domora
Belgium
8 minutes using the app
Propel Commerce replied February 23, 2025

Hello, friends at Domora,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

February 4, 2025

I was helped by Tom and he fixed my issue immediatly. He responds very fast, and is a kind man.

Velour London
Netherlands
About 2 months using the app
Propel Commerce replied February 6, 2025

Hello friends at Velour London,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 11, 2025

Great for starters

Lumi Studios
United States
3 months using the app
Propel Commerce replied January 12, 2025

Hello, friends at Lumi Studios,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

December 17, 2024

LouvelaLondon
Belgium
7 days using the app
Propel Commerce replied December 18, 2024

Hello friends at LouvelaLondon,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 11, 2024

perfect customer service

ViloraFashion
Netherlands
20 days using the app
Propel Commerce replied December 12, 2024

Hello friends at ViloraFashion,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

December 3, 2024

great app!

Glory Angels
Germany
20 days using the app
Propel Commerce replied December 5, 2024

Hello friends at Glory Angels,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

December 2, 2024

Printrovert
India
5 minutes using the app
Propel Commerce replied December 3, 2024

Hello friends at Printrovert,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 2, 2024

Very good replays data

EMPORIUM PET
Portugal
8 minutes using the app
Propel Commerce replied December 3, 2024

Hello friends at EMPORIUM PET,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 15, 2024

This app really helps me out when trying to see why products arent being added to cart.

Hybrid EyeWear
United States
27 days using the app
Propel Commerce replied November 18, 2024

Hello friends at Hybrid EyeWear,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 6, 2024

The application is quite good, the customer service is perfect, they help you and give you a quick solution. It would be nice if the page could be translated into languages other than English.

VersaMart
Spain
16 minutes using the app
Propel Commerce replied November 7, 2024

Hello friends at VersaMart,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 5, 2024

Does exactly what we need regarding replays! 5 Stars.

Make My Vibe
United Kingdom
8 days using the app
Propel Commerce replied November 6, 2024

Hello friends at Make My Vibe,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 25, 2024

Calenzio
Netherlands
About 23 hours using the app
Propel Commerce replied October 28, 2024

Hello friends at Calenzio,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 22, 2024

So far i have gotten no issues. The replays are really on point and very user friendly application. I highly recommend it!

FumaBlades
Canada
2 days using the app
Propel Commerce replied October 23, 2024

Hello friends at FumaBlades,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 17, 2024

the app works perfect, its helps us to fix a lot of problems

BE BEAU
United Arab Emirates
24 days using the app
Propel Commerce replied October 18, 2024

Hello friends at BE BEAU,

We're glad to hear our app is helping your business! Thanks for the review, Wael! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 14, 2024

Great app and awesome support. Love it!

Wine World Tasters
Spain
About 2 months using the app
Propel Commerce replied October 15, 2024

Hello friends at Wine World Tasters,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 14, 2024

perfect app i love it

Snixora
Morocco
11 minutes using the app
Propel Commerce replied October 15, 2024

Hello friends at Snixora,

Thank you very much for the review, Yassine! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 12, 2024

Erg handige app met veel mogelijkheden om een goede analyse te maken van de customer journey.

Lachic-mode.nl
Netherlands
About 2 months using the app
October 10, 2024

Great app, good customer service

Alföldi Kések
Hungary
4 minutes using the app
Propel Commerce replied October 11, 2024

Hello friends at Alföldi Kések,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 10, 2024

This is a very necessary app for Shopify, as it gives you the ability to improve the customer experience on your site. It also helps you make important decisions to take your business to the next level. Thank you for this opportunity.

klaniko
Romania
27 days using the app
Propel Commerce replied October 11, 2024

Hello friends at klaniko,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 8, 2024

It's going very well

Zarimor
Spain
9 days using the app
Propel Commerce replied October 9, 2024

Hello friends at Zarimor,

We're glad to hear our app is helping your business! Thanks for the review, Guillermo! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 8, 2024

This app is perfect for the recording, easy to use and nice costumer service

Babyess
Italy
5 minutes using the app
Propel Commerce replied October 9, 2024

Hello friends at Babyess,

Thank you very much for the review, Daniele! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 7, 2024

Easy to use. Recommended

Rosetiny
Spain
8 minutes using the app
Propel Commerce replied October 8, 2024

Hello friends at Rosetiny,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 4, 2024

Luftwagen Sports
Peru
8 days using the app
Propel Commerce replied October 5, 2024

Hello friends at Luftwagen Sports,

Thank you very much for the review, Raul! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 1, 2024

i like it

HumiFlame
Egypt
6 days using the app
Propel Commerce replied October 2, 2024

Hello friends at HumiFlame,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 30, 2024

bon service client

pyroshop.store
France
19 days using the app
Propel Commerce replied October 2, 2024

Hello friends at pyroshop.store,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 30, 2024

PageBoost
Bulgaria
2 days using the app
Propel Commerce replied October 2, 2024

Hello friends at PageBoost,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 27, 2024

MV Reselling
Serbia
3 minutes using the app
Propel Commerce replied September 30, 2024

Hello friends at MV Reselling,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 27, 2024

Exactly what i was looking for

AZ GLAM
United Arab Emirates
5 days using the app
Propel Commerce replied September 30, 2024

Hello friends at AZ GLAM,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 25, 2024

Kashenda Crystal
China
5 minutes using the app
September 25, 2024

i love this app , easy to use and helpful support

Soar and Style
India
37 minutes using the app
Propel Commerce replied September 26, 2024

Hello friends at Soar and Style,

Thank you very much for the review, Prayag! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 23, 2024

CHINMALL
China
4 days using the app
Propel Commerce replied September 24, 2024

CHINMALL的朋友们大家好,

非常感谢您的评论!我们很乐意随时提供帮助。您需要帮助时随时联系我们!为您的事业提供更多动力! 🚀

- Leo @Propel Commerce

September 21, 2024

Highly recommend. Love you can filter different stages of the sales funnel. Like add to cart for example.

Lusso e Pelle
Bulgaria
About 1 hour using the app
Propel Commerce replied September 23, 2024

Hello friends at Lusso e Pelle,

We're glad to hear our app is helping your business! Thanks for the review, Nikolay! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 18, 2024

Very good app for tracking analytics and exteremly helpful customer support

Mythr
United Kingdom
5 minutes using the app
Propel Commerce replied September 20, 2024

Hello friends at Mythr,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 18, 2024

works wonders

NUETE
Sweden
4 minutes using the app
Propel Commerce replied September 19, 2024

Hello friends at NUETE,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce