Reviews (580)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

February 8, 2022

Great customer support from Carmi. Looking forward to utilizing this app to enhance the customer experience. Keep it up!

KAWISH HOME
Pakistan
19 days using the app
Propel Commerce replied February 8, 2022

Hello friends at KAWISH HOME,

Thank you for appreciating our app and support! We aim to continuously better your experience with us. Don't hesitate to message us for any help you may need. :)

- Carmi @ Propel Commerce

January 29, 2024

Great App! It works just as expected, helping me identify areas for improvement in my store and pinpointing buyer issues.

MoeMoeKyun
Germany
14 days using the app
Propel Commerce replied January 31, 2024

Hello friends at MoeMoeKyun,

Thank you for the fantastic review! Your support is truly valued. Wishing you continued success with your business, and may you thoroughly enjoy using the app! 🚀

- Tom @ Propel Commerce

February 16, 2023

I recently started using a session recording app to capture customer behavior on my website and I'm blown away by its functionality and ease of use. The app seamlessly records customer sessions, allowing me to see exactly how they interact with my website. The ability to view customer clicks, scrolls, and navigation patterns has been incredibly valuable in helping me identify and fix any user experience issues. The app also includes a range of helpful features, which further enhance my understanding of customer behavior. Overall, I highly recommend this app to anyone looking to optimize their website's user experience.

aussiegiftty
Australia
17 days using the app
Propel Commerce replied February 16, 2023

Hello friends at aussiegiftty,

We're glad to hear our app is helping your business! Thanks for the review, Andy! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 26, 2021

Davvero ben fatto! Traccia tutto e per bene e questo mi aiuta moltissimo. Consigliato a tutti quelli che vogliono migliorare il proprio e-commerce

LA CASA DI CARNE
Italy
17 days using the app
December 20, 2022

Awesome App!
Quick and very good customer service!
The App is very easy to handle, I found all the Information immediatly!

Great Job!

5/5 STARS!

The Unlimited Box
Mexico
17 days using the app
Propel Commerce replied December 20, 2022

Hello friends at The Unlimited Box,

Thanks for the AWESOME review! It is a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 18, 2022

I like this app. Gives a lot more information on my visitor replays. Hope it helps me improve my store and conversions.

CC Diva Designs
United States
17 days using the app
Propel Commerce replied March 18, 2022

Hello friends at CC Diva Designs,

We appreciate your feedback, Calissa! We are glad to help your business! If you have any suggestions or concerns, please don't hesitate to chat or email us. :)

- Carmi @ Propel Commerce

March 31, 2022

Great app. Sets up in a few clicks, free plan is enough to test app and understand your needs. Works great! Also thanks Leo for support!

RshPets
Poland
16 days using the app
Propel Commerce replied March 31, 2022

Hello friends at RshPets,

We appreciate your time to write the review! Thank you very much! We're always here to assist you. More power to your business! 🚀

- Leo @ Propel Commerce

January 13, 2023

This app is good so far, and support is responsive. It’s also easy to blacklist IPs you use so you’re not recording your own sessions.

Pontiac Paint Supply
United States
16 days using the app
Propel Commerce replied January 13, 2023

Hello friends at Pontiac Paint Supply,

We're glad to hear our app is helping your business! Thanks for the review, Steve! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 1, 2021

really cool and useful app. great for abandoned carts. lets you see every move your visitors make. great insight on how to improve your store

Shaboz
United States
16 days using the app
February 15, 2024

the team is very helpful, and 24/7 support, the app give you specific details on everything happening in the website, I recommend this app

SWIRAJ
Lebanon
11 days using the app
Propel Commerce replied February 19, 2024

Hello friends at SWIRAJ,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce