Reviews (580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.
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Works very well, thanks. Sessions are recorded accurately and it's giving us a very good insight into what the customers are looking for.
Hello friends at onedaytests.com,
We're glad to hear our app is helping your business! Thanks for the review, Yuri! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
It's fun watching how you store is interacted with, and putting yourself in there shoes trying to understand there choices.
Hello friends at Luminaire,
Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀
- Tom @ Propel Commerce
So far so good. I love the # of views you receive for the price, this is an amazingly great deal. Seems to work smoothly as well. However, there are a few things that could be improved like easier access to landing/exiting page (this could be put on the front page) and the next session/previous section doesn't seem to function. Overall just within a week of using the app, thumbs up.
Hello friends at TheWaistBeadShop,
Thank you so much for the feedback, Margaret! We'll take them into account and check your store app for the next/previous buttons issue. We're always here to help. Good luck and more power to you! 🚀
- Leo @ Propel Commerce
BEST APP SO FAR AND I HAVE LOVED IT USING IT BEST OF ALL IT HAS 200 FREE SESSIONS WHICH WERE VERY USEFUL FOR ME TO CHECK THE APP.
Hello friends at dablewbee,
We love that you're having a great time using our app! Feel free to contact us if you need anything else! 😉✨
- Carmi @ Propel Commerce
I needed help running their app properly and after chatting with them they immediately resolved the issue.
Downloaded to test the app and all working fine. No issues so far. ...... ............................
Hello friends at Wie Geht Es Dir Wirklich?,
Thanks for the review, Lana! Chat us anytime you need help! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
amazing support
Hello friends at Titan13,
Thank you for the AWESOME review! You are very much appreciated. Wishing you continued success with your business. Enjoy using the app! 🚀
- Tom @ Propel Commerce
So far this is working great, lots of options and love I can block my own IP so that I am not wasting recordings on when i am making sure things on the site are correct. I also love the detailed reports it sends
Very good pricing works very well and has nice customer support.
Hello friends at serpentgift,
Thank you very much for the review, Pratik! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
This app is gold. I was getting a lot of add-to-carts, but I'd lose a lot of people at checkout. I dug into the replays and discovered that the button to complete the order was not showing, so it was impossible for people to complete their purchase! After making the fix, the orders began to flow again. If I didn't have this app, It would have taken weeks or months to discover the problem!
Hello friends at Lauraburtonauthor,
Thanks for the AWESOME review, Laura! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce