Reviews (580)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

June 2, 2022

It really is a very cool service. It works great. I recommend everyone to use it. They just have amazing and attentive customer service. They're on call, and they'll definitely help with any question. Although what questions?))) The service is very easy and efficient. I've been looking for something like this for a long time.
Thanks!

Outlet Deja Vu
Spain
9 days using the app
January 20, 2022

I love this app, very intressting, and very easy to use and it helps view you customers shopping experience.

SheryGift
Belgium
9 days using the app
Propel Commerce replied January 20, 2022

Hello friends at SheryGift,

Thank you for the review! We're glad to here our app is useful for you. If you need any help, we're always a chat away. 😊

- Leo @ Propel Commerce

October 24, 2023

tom best guy,very helpful.awesome support

GLEAMFLOW
Greece
9 days using the app
Propel Commerce replied October 25, 2023

Hello friends at GLEAMFLOW,

Thanks for the AWESOME review, Konstantinos! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited April 26, 2022

This is a good app to check and review website visitors. Providing you enough information of customer behavior. This is easy to use, I am very impressed with how the fast customer service and how they listen to your concerns and suggestions. That alone is 5 stars in our book!

Furry Feline Creatives
United States
8 days using the app
December 29, 2022

Quick & Easy chat customer service did not disappoint. Keep up the great work. I look forward to checking out and taking advantage of the features of this app.

Loud9ine
United States
7 days using the app
Propel Commerce replied December 29, 2022

Hello friends at Loud9ine,

Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 8, 2021

a very good application and highly recommended once the features are complete even though at this time I am still a free user |||-||| Hi there..
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zdewaportrait
Indonesia
7 days using the app
November 1, 2022

Just downloaded. Will see if I like this platform. It seems like it will be a great app to collect replays from customers.

Palatini's Wine Club
United States
7 days using the app
Propel Commerce replied November 2, 2022

Hello friends at Palatini's Wine Club,

Thank you very much for the review, Kassia! We're sure you'll love our app! Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 30, 2023

easy use and well the technical support are very prompt to help on time thanks for all team who working on the App

Homeyla
United States
7 days using the app
Propel Commerce replied January 30, 2023

Hello friends at Homeyla,

Thank you very much for the review, Mohamed! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 12, 2022

veloce e semplice da utilizzare, permette di vedere le sessioni con un click verificando se il sito è ok o permette di capire se ci sono miglioramenti da applicare

Patterntag
Italy
7 days using the app
Propel Commerce replied May 12, 2022

Hello friends at Patterntag,

Grazie mille per la recensione, Loris! Chattaci ogni volta che hai bisogno di aiuto! Goditi l'app e più potenza per la tua attività! 🚀

- Leo @ Propel Commerce

August 18, 2022

I haven't had the app long but so far I'm very impress with the level of detail that each recorded session provides. The interface is easy to use and support team is very knowledgeable and helpful.

MaxwellAlxnders
United States
7 days using the app
Propel Commerce replied August 19, 2022

Hello friends at MaxwellAlxnders,

Thanks for the AWESOME review, Brian! Please feel free to reach us back should you have any concerns. Always happy to help. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce