Reviews (580)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

December 15, 2023

Fast customer service and great app. Boosted my converse rate!

HoodieKids
Romania
6 days using the app
Propel Commerce replied December 18, 2023

Hello friends at HoodieKids,

Thanks for the review! You are very much appreciated! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 15, 2023

really really good app, its cool watching the customer go around your store! it was recommended by a youtube guru and its great app!

Aviar Nest
United Kingdom
6 days using the app
Propel Commerce replied February 15, 2023

Hello friends at Aviar Nest,

Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 14, 2022

The app works great, it does all the things it said, and i can see what my customers are doing. Goodjob

HealingTouch
Canada
6 days using the app
Propel Commerce replied December 14, 2022

Hello friends at HealingTouch,

We're glad to hear our app is helping your business! Thanks for the review, William! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 13, 2023

Absolutely love the session recording Shopify app! It's been a game-changer for our e-commerce store.

Being able to watch and analyze customer sessions in real-time has provided invaluable insights into user behavior and helped us make data-driven improvements to our website. Highly recommended!

Volver
Israel
6 days using the app
Propel Commerce replied September 15, 2023

Hello friends at Volver,

We're glad to hear our app is helping your business! Thanks for the review, Shahar! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

Edited November 7, 2021

I use this app. to track the actions of my shoppers. I can see if there is a problem, I can fix it. To get sales. I Love the app. It works great.

traejaeshop.com LLC
United States
5 days using the app
April 21, 2022

Does the job well. In the meantime I have installed on 2 of our sites and I am satisfied.
I hope there will be more features

KIVEMA
Israel
5 days using the app
Propel Commerce replied April 21, 2022

Hello friends at KIVEMA,

You can expect more coming features, Ido! Just wait and see. 😎
Thanks for the review, btw! Chat us anytime you need help!

- Leo @ Propel Commerce

May 16, 2023

The idea is great. Nice to see something new. It is interesting to observe visitors and there are errors on my site for which sometimes I am ashamed. However, the application has a big minus, the application creates a delay of 1000ms when testing PageSpeed Insights, which is too much and unfortunately not suitable for me personally. I hope the developers will fix this, then I will come back and subscribe.

Model-Fan-Store
Kazakhstan
5 days using the app
Propel Commerce replied May 16, 2023

Hello friends at Model-Fan-Store,

We really appreciated the feedback. The app should not affect your website's performance at all. We can isolate this further if you're willing to. Let us know once you re-installed and we can have this checked with our dev team. More power to your business! 🚀

- Tom @ Propel Commerce

January 20, 2022

What a different idea to use customer movements.I like it.Try and You will be happy. Nice app actually to help shopify merchants.Thanks.

HnO Beauty Store
United Kingdom
5 days using the app
Propel Commerce replied January 20, 2022

Hello friends at HnO Beauty Store,

Thanks so much for the awesome review 😊 We're so happy to hear the app is helping you view your customers' shopping experience. Please do let us know if there's anything else we can do to help.

- Carmi @ Propel Commerce

February 4, 2023

thank you for quick help, I'm happy with the app, going to go test out the new features i got with the premium plan.

Evasoles
Norway
5 days using the app
Propel Commerce replied February 4, 2023

Hello friends at Evasoles,

We're glad to hear our app is helping your business! Thanks for the review, Arnas! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 7, 2023

amazing app. very quick to reply almost instantly. the video recordings are very very clear and not laggy at all unlinke other apps. highly recommended!!!

Retros.ae
United Arab Emirates
5 days using the app
Propel Commerce replied February 7, 2023

Hello friends at Retros.ae,

Thanks for the AWESOME review, Mohamed! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce