Reviews (580)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

October 18, 2022

Funktioniert ohne Probleme und dauerhafter persönlicher Support ist verfügbar. Sobald es Fragen oder Probleme gibt kann man über das Dashboard den Support anschreiben und er löst das Problem in einigen Minuten. Sehr übersichtliche App.

NextLevelclothings
Germany
2 days using the app
Propel Commerce replied October 18, 2022

Hallo Freunde von NextLevelclothings,

Vielen Dank für die TOLLE Bewertung! Es war mir eine Freude, Ihnen zu helfen. Genießen Sie die App und mehr Power für Ihr Unternehmen! 🚀

- Tom @ Propel Commerce

January 20, 2022

great app, you have enough analysis inside it. The fact that they have a free plan it's great and I enjoy using it

icorner-store
Romania
2 days using the app
Propel Commerce replied January 20, 2022

Hi friends at icorner-store,

We're glad to be of assistance to you and your store! Don't hesitate to contact us if there's anything else we can do to help. :)

- Carmi @ Propel Commerce

December 1, 2022

Easy to use! Useful tool to track customer behaviour and make any necessary changes to your store!!!

Chargify
United Kingdom
2 days using the app
Propel Commerce replied December 1, 2022

Hello friends at Chargify,

We're glad to hear our app is helping your business! Thanks for the review, Matthew! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 29, 2021

Does exactly what its supposed to do. Such a simple responsive app. Has been a great asset so far doesn't slow down my store which is important.

Lotus Skin Australia
Australia
1 day using the app
May 6, 2022

so far so good. i love seeing the replays but havent had it long enough to know if its good or not. The page views seem to be going up super quickly so thats the downside if you have a free plan. Service was great and gave me extra page views.

Exotic Sugar Rush
United States
1 day using the app
Propel Commerce replied May 6, 2022

Hello friends at Exotic Sugar Rush,

Thank you very much for the review, Sasha! We really appreciate it. It's been a pleasure assisting you. More power to your business! 🚀

- Tom @ Propel Commerce

March 2, 2022

muy útil! si permite ver como interactuan los clientes de forma practica. Y es gratis las primeras 500 views

ToysFurUs
Mexico
1 day using the app
Propel Commerce replied March 2, 2022

Hello friends at ToysFurUs,

Thank you for your appreciation! We're happy to know that our app is helping you a lot. Chat or message us if you need any help. ;)

- Carmi @ Propel Commerce

May 6, 2022

I'm using this app to see where my customers are focusing and/or getting hung up on at certain points in my website. So far, very happy and customer support is very responsive.

Good Noodle Yarn Co
United States
About 19 hours using the app
Propel Commerce replied May 6, 2022

Hello friends at Good Noodle Yarn Co,

Thank you very much for the review, Kathleen! We really appreciate it. We're always here to assist you. More power to your business! 🚀

- Leo @ Propel Commerce

May 27, 2023

Great app, clean interface and so far so good, great support and app and i love this product alot...

LUXORA
United States
About 16 hours using the app
Propel Commerce replied May 27, 2023

Hello friends at LUXORA,

We're glad to hear you're enjoying our app! Thanks for the review, Ian! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 23, 2024

Fantastic customer service, very fast response time, sorted my problem within 15 minutes. Friendly staff and very helpful app.

The Green Co.
United Kingdom
About 1 hour using the app
Propel Commerce replied April 24, 2024

Hello friends at The Green Co.,

We're glad to hear our app is helping your business! Thanks for the review, Emilio! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 23, 2022

This app helps give a real insight in visitor flows and stumbling points on the website, recommended!

SoPosters
Sweden
About 13 hours using the app
Propel Commerce replied September 23, 2022

Hello friends at SoPosters,

We're glad to hear our app is helping your business! Thanks for the review, Gary! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce