Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

June 1, 2023

A very useful app, I have been using it for a long time and it has provided me with great help in data analysis. I believe that this app will continue to develop and improve, and I am very grateful for the efforts of the development team.

sexytoysroom
Hong Kong SAR
7 months using the app
Propel Commerce replied June 1, 2023

Hello friends at sexytoysroom,

We're glad to hear our app is helping your business! Thanks for the review, Chen! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 6, 2023

Very useful and insightful app! Its nice being able to see how customers react to new changes to our store

Svakom
Hong Kong SAR
9 months using the app
Propel Commerce replied June 6, 2023

Hello friends at Svakom,

Thank you for the AWESOME review, Trista! We really appreciate you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 25, 2023

Great app, super easy to use and helpful! Client support works amazing, they get in touch with you immediately and help with whatever you need.

Neeka Studios
Netherlands
14 days using the app
Propel Commerce replied October 26, 2023

Hello friends at Neeka Studios,

Thank you very much for the review, Veronika! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 31, 2023

Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!

TiddyShop
United States
3 months using the app
Propel Commerce replied September 1, 2023

Hello friends at TiddyShop,

Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 6, 2023

Great Support and Great App 5/5

PAWISLAND
Germany
20 days using the app
Propel Commerce replied December 7, 2023

Hello friends at PAWISLAND,

Thank you very much for the review, Philipp! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 25, 2023

Great app. I am able to see everything my customers do. This helps me understand what I need to fix and change on my website. Very good app.

Bella Body Wellness
United States
About 1 month using the app
Propel Commerce replied May 25, 2023

Hello friends at Bella Body Wellness,

Thanks for the AWESOME review, Tyler! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 13, 2023

I have never seen any customer service as responsive as these guys. They replied my request within 10 seconds. It's like someone was always there anticipating your message. Also, they were very quick to answer my question and complete my request.

Above & Beyond
United Kingdom
About 2 months using the app
Propel Commerce replied June 13, 2023

Hello friends at Above & Beyond,

Thank you very much for the review, Jeffrey! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

June 16, 2023

So far so good. Really happy with the app, easy to use and very helpful to find out what your customer does on your website. The communication with the team is fast and efficient, I recommend

Three Green Seeds
United Kingdom
2 months using the app
Propel Commerce replied June 16, 2023

Hello friends at Three Green Seeds,

We're glad to hear our app is helping your business! Thanks for the review, Sandra! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 24, 2023

so far so good, so great, help from tom was really outstanding, I wish there was free plan available as well for new sellers.

Fanatics Mart
United States
About 2 months using the app
Propel Commerce replied July 25, 2023

Hello friends at Fanatics Mart,

Thanks for the AWESOME review Moaz! It was a pleasure assisting you. Rest assured that your feedback is well received. More power to your business! 🚀

- Tom @ Propel Commerce

May 10, 2023

I love, love, love my experience with this app. I will 1000% recommend this app. Also, what makes it better is that the agents are ready to assist you at any time.

Nubian D'vaz
Trinidad & Tobago
About 2 months using the app
Propel Commerce replied May 10, 2023

Hello friends at Nubian D'vaz,

Thanks for the AWESOME review, Natalie! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce