Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (446)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance online store performance and customer insights. It features session replays, heatmaps, and surveys, all aimed at improving user experience and boosting conversion rates. The intuitive interface and fast performance are notable, along with responsive customer support that aids in leveraging the app’s capabilities effectively. It's particularly useful for identifying friction points and making informed design choices based on customer behavior.

April 7, 2025

Amazing software and great support - Hermane is a hero!

Bellora Fashion
Hong Kong SAR
About 1 month using the app
Propel Commerce replied April 10, 2025

Hello friends at Bellora Fashion,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

June 28, 2025

The app is great to either start a web page or when you re design.

Sticky México
Mexico
About 20 hours using the app
Propel Commerce replied June 29, 2025

Hello friends at Sticky México,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

April 24, 2025

App is definitely worth it! Works great.

Bounce Back Hydration
United States
3 months using the app
Propel Commerce replied April 28, 2025

Hello friends at Bounce Back Hydration,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 30, 2025

so far it's been a very useful app with great support!

CARLOMAR
United States
8 days using the app
Propel Commerce replied May 1, 2025

Hello friends at CARLOMAR,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 27, 2025

We came from Lucky Orange and have to say that Propel is miles ahead in quality at much better pricing! Sure, the UI is not as fancy - but it makes up for it in every other facet. Half of our session recordings on Lucky Orange were basically useless due to the app not recording properly. Frustrated at what felt like a waste of money we luckily found Propel. Every session is recorded perfectly and we love that it shows accurate cursor tracing. 10/10 can't recommend this app enough.

PondStream
United States
About 6 hours using the app
Propel Commerce replied January 29, 2025

Hello friends at PondStream,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 14, 2025

Really nice APP, allows you to increase your CRO Performance

Mynimal
Cyprus
9 months using the app
Propel Commerce replied March 17, 2025

Hello friends at Mynimal,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 29, 2025

Tom is very helpful

Playing Cards Co. Australia
Australia
8 months using the app
Propel Commerce replied June 2, 2025

Hello friends at Playing Cards Co. Australia,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 26, 2024

Very good for recording customer behavior to see what the card value was or simply to know what the customer was doing on the website before he/she left or proceeded to the checkout. Certainly better then other recording app like LuckyOrange for example. Customer Service is also very nice altough mostly AI. All in all a very solid App that can help you diagnose and analyze customer behavior very well.

VitalVirtue
Austria
5 months using the app
Propel Commerce replied August 27, 2024

Hello friends at VitalVirtue,

We're glad to hear our app is helping your business! Thanks for the review, Julien! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 19, 2025

Nice App!

Colamo
Hong Kong SAR
About 2 months using the app
Propel Commerce replied June 23, 2025

Hello friends at Colamo,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

September 28, 2024

The Propel Replay & Session Record app has been a fantastic tool for my business. It's extremely helpful in analyzing customer interactions and understanding how they navigate my website. The insights it provides allow me to improve the overall user experience, which has been great for optimizing my sales process. The app is easy to use, and the free recording space has been a generous addition. I highly recommend it to other Shopify store owners who want to enhance their customer engagement and website performance.

Benty Flowers
Australia
About 1 month using the app
Propel Commerce replied September 30, 2024

Hello friends at Benty Flowers,

We're glad to hear our app is helping your business! Thanks for the review, Yasser! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce