Propel Replay & Session Record

Propel Replay & Session Record

Reviews (647)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its session replays, surveys, heatmaps, and analytics, particularly praising the session replays for capturing real-time visitor interactions to improve user experience and conversion rates. They appreciate its competitive pricing, user-friendly interface, and reliable performance. Customer support is frequently highlighted for its responsiveness and effectiveness in resolving issues, enhancing the merchant experience in optimizing online stores.

February 22, 2025

Great app!

Domora
Belgium
8 minutes using the app
Propel Commerce replied February 23, 2025

Hello, friends at Domora,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

October 12, 2024

very good application with a very easy-to-use interface. very responsive customer service and everything works perfectly. thank you.

Bloesi
United Kingdom
About 1 month using the app
Propel Commerce replied October 14, 2024

Hello friends at Bloesi,

We're glad to hear our app is helping your business! Thanks for the review, Anis! Enjoy the app and more power to your business! 🚀

- Leo @ Propel ...

January 21, 2025

awesome

Attire Axis
India
9 minutes using the app
Propel Commerce replied January 22, 2025

Hello, friends at Attire Axis,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

October 17, 2024

Very responsive support, kind, helpful.

Jazwares
United States
17 days using the app
Propel Commerce replied October 21, 2024

Hello friends at Jazwares,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 7, 2024

Easy to use. Recommended

Rosetiny
Spain
3 months using the app
Propel Commerce replied October 8, 2024

Hello friends at Rosetiny,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ ...

December 27, 2024

Best free tier of all the apps, UX is convenient, and especially post customer events, hotjar and microsoft clarity have been a nightmare to setup making this much much more convenient.

StompLight®
United States
12 minutes using the app
Propel Commerce replied December 29, 2024

Hello, friends at StompLight,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

December 9, 2024

I just installed so for now I will just comment that it was incredibly easy to install, it seems easy to use, and the customer service has been fantastic.

Gapka
United States
28 minutes using the app
Propel Commerce replied December 10, 2024

Hello friends at Gapka,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 10, 2024

This is a very necessary app for Shopify, as it gives you the ability to improve the customer experience on your site. It also helps you make important decisions to take your business to the next level. Thank you for this opportunity.

klaniko
Romania
27 days using the app
Propel Commerce replied October 11, 2024

Hello friends at klaniko,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce ...

October 10, 2024

Great app, good customer service

Alföldi Kések
Hungary
23 days using the app
Propel Commerce replied October 11, 2024

Hello friends at Alföldi Kések,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ ...

September 26, 2024

Just testing the trail version. Customer Support was very helpful.
Excited to get the heatmap results

DELSEY(デルセー) 公式ショップ 本店
Japan
5 months using the app
Propel Commerce replied September 27, 2024

Hello friends at DELSEY(デルセー) 公式ショップ 本店,

Thank you very much for the review, Yassine! We're always happy to help anytime. Chat us anytime you need help! More power to your ...