Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

September 7, 2023

Fantastic app that checks off all the requirements we were looking for at a competitive price! Customer service has been great as well.

ThrillSeeker Gear
United States
15 days using the app
Propel Commerce replied September 8, 2023

Hello friends at ThrillSeeker Gear,

Thanks for the AWESOME review, Yuvneesh! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 18, 2023

I like the app, it did its job and had a good support team. Recommended.

Wixlure
United States
10 months using the app
Propel Commerce replied September 20, 2023

Hello friends at Wixlure,

Thank you very much for the review, Mazin! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 16, 2023

The idea is great. Nice to see something new. It is interesting to observe visitors and there are errors on my site for which sometimes I am ashamed. However, the application has a big minus, the application creates a delay of 1000ms when testing PageSpeed Insights, which is too much and unfortunately not suitable for me personally. I hope the developers will fix this, then I will come back and subscribe.

Model-Fan-Store
Kazakhstan
5 days using the app
Propel Commerce replied May 16, 2023

Hello friends at Model-Fan-Store,

We really appreciated the feedback. The app should not affect your website's performance at all. We can isolate this further if you're willing to. Let us know once you re-installed and we can have this checked with our dev team. More power to your business! 🚀

- Tom @ Propel Commerce

July 12, 2023

I had an issue with the recording and they were able to sort it out for me very quickly, which was helpful. Thank you

My Store
United Kingdom
14 days using the app
Propel Commerce replied July 14, 2023

Hello friends at My Store,

Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 10, 2023

The app is great and I also received flawless service from Leo. Thank you. I will definitely be recommending the app to some of my friends.

TIM ACCESSORIES
South Africa
About 2 months using the app
Propel Commerce replied July 10, 2023

Hello friends at TIM ACCESSORIES,

Thank you very much for the review, Teboho! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

June 21, 2023

great app. I did not know such apps even existed! what a great feature really. leo is also very helpful.

cutiesss.com
Italy
24 days using the app
Propel Commerce replied June 21, 2023

Hello friends at cutiesss.com,

Thank you very much for the review, Jurate! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 19, 2023

Fast and friendly support only to recommend .All requests were dealt with in a matter of seconds, thank you very much

Daya's Beauty Shop
Luxembourg
About 1 month using the app
Propel Commerce replied August 21, 2023

Hello friends at Daya's Beauty Shop,

Thank you very much for the review, Danielle! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 15, 2023

La meilleure application pour les replays.
Elle m'aide beaucoup pour analyser le comportement des visiteurs de mon store shopify

SteelGleam
France
8 months using the app
Propel Commerce replied September 16, 2023

Bonjour les amis de SteelGleam,

Nous sommes heureux d'apprendre que notre application aide votre entreprise ! Merci pour l'avis, Anas! Profitez de l'application et donnez plus de pouvoir à votre entreprise ! 🚀

-Léo @ Propel Commerce

June 30, 2023

Amazing for seeing the behavior of your shoppers. Really good customer support as well, would definitely recommend

Spicy Kitchen
Sweden
30 days using the app
Propel Commerce replied June 30, 2023

Hello friends at Spicy Kitchen,

Thanks for the AWESOME review, Ermia! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 11, 2023

We found Session Recording & Replays app to be really useful to use when learning customer behaviour on our website.

Briarwood Supplies
United Kingdom
About 1 month using the app
Propel Commerce replied July 13, 2023

Hello friends at Briarwood Supplies,

Thanks for the AWESOME review, Oliver! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce