Propel Replay & Session Record

Propel Replay & Session Record

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (633)

Boost sales with replays, heatmaps and surveys! Uncover sale blockers & improve satisfaction.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays. more
  • Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
  • Heatmaps help you identify patterns & optimize page designs for increased sales.
  • Run surveys to gauge customer satisfaction and gain valuable insights.
  • Get visitor IPs so you can Identify and block bots wasting your ad spend
  • Filter by country, traffic type, error & more to find the replays you care about
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Checkout
  • Product pages
  • Marketing apps
  • Analytics apps

Pricing

Free Sampler

Free

  • Up to 2,000 pageviews per month
  • 1 survey
  • 1 heatmap
  • Exclude up to 3 IPs
  • 30 days storage

Basic

$9.90 / month

or $77.22/year and save 35%

  • Up to 20,000 pageviews/mo.
  • Live replays
  • Up to 5 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Plus

$14.90 / month

or $116.22/year and save 35%

  • Up to 30,000 pageviews/mo.
  • Live replays
  • Up to 10 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Premium

$39.90 / month

or $311.22/year and save 35%

Additional pageviews are $5/mo. per 10,000 pageviews

  • Up to 80,000 pageviews/mo.
  • Live replays
  • Up to 20 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (633)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance customer behavior understanding through session replays, surveys, heatmaps, and analytics. They appreciate the user-friendly interface, ease of setup, and a free plan beneficial for small businesses. The app's reliability and accurate session recordings, along with responsive customer support, are also noted. Merchants believe it offers good value and effectively improves website functionality and customer interaction analysis.

January 27, 2025

We came from Lucky Orange and have to say that Propel is miles ahead in quality at much better pricing! Sure, the UI is not as fancy - but it makes up for it in every other facet. Half of our session recordings on Lucky Orange were basically useless due to the app not recording properly. Frustrated at what felt like a waste of money we luckily found Propel. Every session is recorded perfectly and we love that it shows accurate cursor tracing. 10/10 can't recommend this app enough.

PondStream
United States
25 days using the app
Propel Commerce replied January 29, 2025

Hello friends at PondStream,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 7, 2025

Great for getting a look at what shoppers are doing, or not doing. It's been really helpful in getting data to tweak the site design. It works well and it's quick with recorded sessions being available in seconds.

RestickBrix
United States
23 days using the app
Propel Commerce replied February 10, 2025

Hello friends at RestickBrix,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 28, 2024

Super simple to use! The free plan is a huge help for small stores, especially during the testing phase. And big thanks to Tom for increasing the pageview limit. If you’re looking for a replay session app, this is the one!

Cocco
Singapore
6 months using the app
Propel Commerce replied November 29, 2024

Hello friends at Cocco,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Support

App support provided by Propel Commerce.

Developer

Propel Commerce

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Launched

June 17, 2021

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