Propel Replay, Survey, Heatmap
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
- Rating
- 4.9 (439)
- Developer
- Propel Commerce
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Boost sales with replays, heatmaps and surveys! Uncover sale blockers & improve satisfaction.
Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.
- Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
- Heatmaps help you identify patterns & optimize page designs for increased sales.
- Run surveys to gauge customer satisfaction and gain valuable insights.
- Get visitor IPs so you can Identify and block bots wasting your ad spend
- Filter by country, traffic type, error & more to find the replays you care about
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- Checkout
- Product pages
- Marketing apps
- Analytics apps
Categories
Customer behavior
Marketing and sales
Pricing
Free Sampler
Free
- 2,000 pageviews/mo. (~700 sessions)
- 1 survey
- 1 heatmap
- Exclude up to 3 IPs
- 30 days storage
Basic
$9.90 / month
or $77.22/year and save 35%
- 20,000 pageviews/mo. (~7,000 sessions)
- Live replays
- Up to 5 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See visitor IPs
- Advanced filters
7-day free trial
Plus
$14.90 / month
or $116.22/year and save 35%
- 30,000 pageviews/mo. (~10,000 sessions)
- Live replays
- Up to 10 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See visitor IPs
- Advanced filters
7-day free trial
Premium
$39.90 / month
or $311.22/year and save 35%
Additional pageviews are $5/mo. per 10,000 pageviews
- 80,000 pageviews/mo. (~27,000 sessions)
- Live replays
- Up to 20 heatmaps
- Unlimited surveys
- Exclude IPs & countries
- See visitor IPs
- Advanced filters
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (439)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its session replays and heatmaps, which enhance understanding of customer behavior and improve usability. The survey feature and IP tracking are also praised for gathering customer feedback and optimizing ad spend. The app is noted for its intuitive design and seamless installation, with responsive customer support enhancing the experience.
I’ve been using Proper Riplay for a few weeks now, and it’s been a total game-changer. The interface is super intuitive, and it’s clear the developers put a lot of thought into making everything smooth and seamless. I love how fast it loads, how customizable the settings are, and how reliable it’s been—no crashes, no lag, just perfect playback every time.
What really blew me away is the level of detail in the features—Proper Riplay doesn’t just meet my expectations; it exceeds them. From the crystal-clear audio to the way it organizes my library, everything feels effortless. It’s honestly become an essential part of my day-to-day routine.
Can’t recommend this app enough! If you’re on the fence, just try it—you won’t be disappointed. Huge thanks to the Proper Riplay team for making such a great product!
Hello friends at Andiely,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
I would recommend this app to anyone. It is a must have for a small business like ours. We check our product and site pages every day and analyze the behavior of our potential customers. It helps us a lot to improve things in real time.
Hello friends at Pure Elements Naturkosmetik,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
A Must-Have for Any Serious E-Commerce Store!
Propel Replays is hands down one of the best apps we've added to our store. It’s like having a behind-the-scenes pass to your customer journey—Netflix-style! The ability to watch both live and recorded sessions has been a game changer in uncovering hidden friction points that were silently hurting our conversions.
The heatmaps are incredibly insightful, helping us identify what captures attention and what gets ignored, so we can make smarter design decisions that actually boost sales. And the survey feature? Brilliant. We’ve gathered invaluable feedback directly from our shoppers to continuously improve their experience.
One of the most underrated (but powerful) features is the IP tracking—we’ve been able to spot and block bots and even competitors clicking on our ads, saving us money and improving ad performance.
A huge shoutout to Tom from customer care—he went above and beyond to help us get set up and make the most of all the features. Super responsive, knowledgeable, and genuinely cares about helping you succeed.
If you're running an online store and want to grow smarter and faster, Propel Replays is a no-brainer. Highly recommended!
Hello friends at Gaia Ceramica,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Support
App support provided by Propel Commerce.
Resources
Developer
Launched
June 17, 2021
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