Session Recording & Replay

by 🚀 Propel Commerce

Watch shoppers in action! See what works, find & fix errors!

151 reviews

  • Popular with businesses in the United States

Free plan available
Propel Replays - Screen recording and replay app for Shopify

Key values section

Watch your shoppers in action

Our session recorder captures every click, move and scroll so you get the deepest understanding of how shoppers interact with your shop.

See why people aren't buying

Discover and fix the errors, dead links, spelling mistakes and more that are killing your conversion rates and hurting your sales.

Turn more visitors into buyers

Crush bounce rates and eliminate the guesswork of figuring out why product pages aren't converting by watching product page replays.

  • Experience your store through the eyes of your customer.
  • Stop errors and more from killing your conversion rate.
  • View location, device, session duration and more.
  • Filter replays by traffic type and cart value.
  • Watch replays on the go!
  • Experience your store through the eyes of your customer.
  • Stop errors and more from killing your conversion rate.
  • View location, device, session duration and more.
  • Filter replays by traffic type and cart value.
  • Watch replays on the go!
Session Recording & Replay

Session Recording & Replay

THE #1 RANKED REPLAY APP IN THE SHOPIFY APP STORE! LIKE NETFLIX BUT FOR YOUR SHOPIFY STORE!

Learn how popular brands like Larizia, HAP, OutdoorDays, The Designer Rooms, Spa Durban, Wow Skin Science, Suva, and more use Propel Replays to boost sales and improve their UI/UX!

Propel Replays was built by Shopify experts with a world-class support reputation. See for yourselves in the review section.

We offer all the features of other top ranked apps

WITHOUT CHARGING YOU AN ARM AND A LEG!

*Watch Session Replays On-The-Go

  • 100% Mobile Responsive

*Start Recording Sessions in Seconds!

  • Setup is easy, begin watching recordings from the get-go

*Smart Analytics

  • Discover where users leave and turn these problems into opportunities

*Expose Errors and Broken Links

  • No more lost sales! Filter replays by whether shoppers encountered page not found (404) and JavaScript errors

*24/7 Live Chat Support

  • You’ll get instant responses and you will only talk to our customer heroes

*PCI and GDPR Compliant

  • Your visitor’s data is 100% protected! We just had lunch with these data protection officers, your users are safe

*Smooth Recording Playback Without Affecting Site Speed

  • Watch how people use your site without the unnecessary lags. Explore, learn, and test out new strategies to reduce bounce rate.
  • Want to see the replays for shoppers that completed checkout? You can do that too!

*Powerful Filter and Sort Replays

  • Choose replay sessions according to cart value, new/returning visitor, reached product page, placed order, organic/paid visitor, and more

*Spy for Bots and Competitors’ IPs for a Better Ad Spend

  • See how shoppers interact with your site and decide whether you’re bringing the right shoppers to your site

*Google Analytics can only provide part of the picture

  • Google Analytics can tell you what percent of your shoppers complete checkout which is nice but hard to take action on.
  • Session Recordings by Propel can show you that there’s a broken upsell app on the cart page preventing shoppers from reaching checkout - very actionable information!

*Get the most out of your Facebook or Google ad spend

  • Are you paying Google or Facebook to bring traffic to your site? Make sure you’re not wasting your money!

*Zoom in and watch the customer segments you care about most

  • Are customers from the United States using iPhones your highest value customers? No problem! With Session Recordings by Propel, you can drill down and watch replays for only that segment.

  • Want to see the replays for shoppers that completed checkout? You can do that too!

*30-day data storage

  • Session replays are stored for 30-days.

**Made with care in Canada**

Launch date

June 17, 2021
Session Recording & Replay

Session Recording & Replay

THE #1 RANKED REPLAY APP IN THE SHOPIFY APP STORE! LIKE NETFLIX BUT FOR YOUR SHOPIFY STORE!

Learn how popular brands like Larizia, HAP, OutdoorDays, The Designer Rooms, Spa Durban, Wow Skin Science, Suva, and more use Propel Replays to boost sales and improve their UI/UX!

Propel Replays was built by Shopify experts with a world-class support reputation. See for yourselves in the review section.

We offer all the features of other top ranked apps

WITHOUT CHARGING YOU AN ARM AND A LEG!

*Watch Session Replays On-The-Go

  • 100% Mobile Responsive

*Start Recording Sessions in Seconds!

  • Setup is easy, begin watching recordings from the get-go

*Smart Analytics

  • Discover where users leave and turn these problems into opportunities

*Expose Errors and Broken Links

  • No more lost sales! Filter replays by whether shoppers encountered page not found (404) and JavaScript errors

*24/7 Live Chat Support

  • You’ll get instant responses and you will only talk to our customer heroes

*PCI and GDPR Compliant

  • Your visitor’s data is 100% protected! We just had lunch with these data protection officers, your users are safe

*Smooth Recording Playback Without Affecting Site Speed

  • Watch how people use your site without the unnecessary lags. Explore, learn, and test out new strategies to reduce bounce rate.
  • Want to see the replays for shoppers that completed checkout? You can do that too!

*Powerful Filter and Sort Replays

  • Choose replay sessions according to cart value, new/returning visitor, reached product page, placed order, organic/paid visitor, and more

*Spy for Bots and Competitors’ IPs for a Better Ad Spend

  • See how shoppers interact with your site and decide whether you’re bringing the right shoppers to your site

*Google Analytics can only provide part of the picture

  • Google Analytics can tell you what percent of your shoppers complete checkout which is nice but hard to take action on.
  • Session Recordings by Propel can show you that there’s a broken upsell app on the cart page preventing shoppers from reaching checkout - very actionable information!

*Get the most out of your Facebook or Google ad spend

  • Are you paying Google or Facebook to bring traffic to your site? Make sure you’re not wasting your money!

*Zoom in and watch the customer segments you care about most

  • Are customers from the United States using iPhones your highest value customers? No problem! With Session Recordings by Propel, you can drill down and watch replays for only that segment.

  • Want to see the replays for shoppers that completed checkout? You can do that too!

*30-day data storage

  • Session replays are stored for 30-days.

**Made with care in Canada**

Launch date

June 17, 2021

Pricing

Free Forever

Free

  • Up to 200 pageviews/month
  • Basic filters
  • 30 days storage
  • Basic support

Basic

$9.95/month

  • Up to 30,000 pageviews/month
  • Exclude up to 10 IPs
  • Advanced filters
  • 30 days storage
  • Priority support

Plus

$14.95/month

  • Up to 80,000 pageviews/month
  • Exclude up to 15 IPs
  • Advanced filters
  • 30 days storage
  • Priority support

Premium

$39.95/month

  • Up to 200,000 pageviews/month
  • Exclude up to 20 IPs
  • Advanced filters
  • 30 days storage
  • Priority support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    95% of ratings are 5 stars
    144
  • 4 of 5 stars
    4% of ratings are 4 stars
    6
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    1% of ratings are 1 stars
    1
View all 151 reviews
5 of 5 stars
Edited May 25, 2022

Kollage Square

Location Canada

I have liked this app the best of the session recorders we have tried. Shows checkout info and is easy to navigate

Developer reply

May 25, 2022

Hello friends at Kollage Square,

Thank you for the review, Ryan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

5 of 5 stars
May 25, 2022

writeeshop

Location Germany

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

5 of 5 stars
May 17, 2022

darul qalam

Location Pakistan

Good experience with the app. We can track fake orders. Good Support too. I'll suggest all to use this app.

Developer reply

May 17, 2022

Hello friends at darul qalam,

We're glad to help your store! Thanks for the recommendation and the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

View all reviews

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