Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Works with the latest themes
Rating
4.9 (434)

Boost sales with replays, heatmaps and surveys! Uncover sale blockers & improve satisfaction.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays. more
  • Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
  • Heatmaps help you identify patterns & optimize page designs for increased sales.
  • Run surveys to gauge customer satisfaction and gain valuable insights.
  • Get visitor IPs so you can Identify and block bots wasting your ad spend
  • Filter by country, traffic type, error & more to find the replays you care about
Popular with stores like yours
Based in United States
Highlights
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Checkout
  • Product pages
  • Marketing apps
  • Analytics apps

Pricing

Free Sampler

Free

  • 2,000 pageviews/mo. (~700 sessions)
  • 1 survey
  • 1 heatmap
  • Exclude up to 3 IPs
  • 30 days storage

Basic

$9.90 / month

or $77.22/year and save 35%

  • 20,000 pageviews/mo. (~7,000 sessions)
  • Live replays
  • Up to 5 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Plus

$14.90 / month

or $116.22/year and save 35%

  • 30,000 pageviews/mo. (~10,000 sessions)
  • Live replays
  • Up to 10 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Premium

$39.90 / month

or $311.22/year and save 35%

Additional pageviews are $5/mo. per 10,000 pageviews

  • 80,000 pageviews/mo. (~27,000 sessions)
  • Live replays
  • Up to 20 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (434)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and performance, highlighting fast loading times and effective session replays. Key features include live replays, heatmaps, and surveys with IP tracking, all enhancing customer insight and optimizing conversions. Exceptional customer support is frequently praised, and the app is noted for providing good value for money, making it a favored tool for e-commerce merchants aiming to enhance their online stores.

May 30, 2025

I’ve been using Proper Riplay for a few weeks now, and it’s been a total game-changer. The interface is super intuitive, and it’s clear the developers put a lot of thought into making everything smooth and seamless. I love how fast it loads, how customizable the settings are, and how reliable it’s been—no crashes, no lag, just perfect playback every time.

What really blew me away is the level of detail in the features—Proper Riplay doesn’t just meet my expectations; it exceeds them. From the crystal-clear audio to the way it organizes my library, everything feels effortless. It’s honestly become an essential part of my day-to-day routine.

Can’t recommend this app enough! If you’re on the fence, just try it—you won’t be disappointed. Huge thanks to the Proper Riplay team for making such a great product!

Andiely
Bulgaria
5 months using the app
Propel Commerce replied June 2, 2025

Hello friends at Andiely,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

April 25, 2025

I would recommend this app to anyone. It is a must have for a small business like ours. We check our product and site pages every day and analyze the behavior of our potential customers. It helps us a lot to improve things in real time.

Pure Elements Naturkosmetik
Germany
8 months using the app
Propel Commerce replied April 28, 2025

Hello friends at Pure Elements Naturkosmetik,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

April 11, 2025

I’m absolutely satisfied with this tool! It provides me with an excellent way to better understand and respond to my customers and their needs. The user interface is intuitive and easy to navigate – even without any technical background. I’d especially like to highlight the outstanding customer support: friendly, competent, and quick to respond. My expectations have been exceeded in every way. I can fully recommend this tool – it’s a must-have for anyone who wants to work in a truly customer-oriented way! Thank you!

CelluliteBye
Austria
6 months using the app
Propel Commerce replied April 14, 2025

Hello friends at CelluliteBye,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Support

App support provided by Propel Commerce.

Developer

Propel Commerce

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Launched

June 17, 2021

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