Propel Replay & Session Record

Propel Replay & Session Record

Built for Shopify
Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (396)

Boost sales by watching shoppers & running surveys! Uncover sale blockers & improve satisfaction.

Experience the Netflix of e-commerce with Propel Replays! Our session recording feature lets you watch your customers as they navigate your store, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Experience the Netflix of e-commerce with Propel Replays! Our session recording feature lets you watch your customers as they navigate your store, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays. more
  • View shoppers in action and uncover hidden issues blocking your sales
  • Run surveys to gauge customer satisfaction and gain valuable insights.
  • Filter by country, traffic type & more to find the replays you care about
  • Get visitor IPs so you can Identify and block bots wasting your ad spend
  • Filter replays by errors encountered to expose broken links and other errors
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Customer behavior

Activity tracking, Broken links, Event tracking, Real-time tracking, Replay filtering, Session replay, Visitor IP

Marketing and sales

Abandoned carts, Checkout analytics, Funnel analysis, Marketing attribution, UTM tracking

Visuals and reports

Analytics dashboard

Launched

June 17, 2021

Languages

English

Categories

Pricing

Free Sampler

Free

  • Up to 500 pageviews per month
  • 1 survey
  • Exclude up to 3 IPs
  • 30 days storage

Basic

$9.95 / month

or $83.58/year and save 30%

  • Up to 30,000 pageviews per month
  • Unlimited surveys
  • Exclude up to 10 IPs
  • See visitor IPs
  • Advanced filters
  • 30 days storage
  • Priority support

7-day free trial

Plus

$14.95 / month

or $125.58/year and save 30%

  • Up to 80,000 pageviews per month
  • Unlimited surveys
  • Exclude up to 15 IPs
  • See visitor IPs
  • Advanced filters
  • 30 days storage
  • Priority support

7-day free trial

Premium

$39.95 / month

or $335.58/year and save 30%

  • Up to 200,000 pageviews per month
  • Unlimited surveys
  • Exclude up to 20 IPs
  • See visitor IPs
  • Advanced filters
  • 30 days storage
  • Priority support

7-day free trial

Free Sampler

Free

  • Up to 500 pageviews per month
  • 1 survey
  • Exclude up to 3 IPs
  • 30 days storage

Basic

$9.95 / month

or $83.58/year and save 30%

  • Up to 30,000 pageviews per month
  • Unlimited surveys
  • Exclude up to 10 IPs
  • See visitor IPs
  • Advanced filters
  • 30 days storage
  • Priority support

7-day free trial

Plus

$14.95 / month

or $125.58/year and save 30%

  • Up to 80,000 pageviews per month
  • Unlimited surveys
  • Exclude up to 15 IPs
  • See visitor IPs
  • Advanced filters
  • 30 days storage
  • Priority support

7-day free trial

Premium

$39.95 / month

or $335.58/year and save 30%

  • Up to 200,000 pageviews per month
  • Unlimited surveys
  • Exclude up to 20 IPs
  • See visitor IPs
  • Advanced filters
  • 30 days storage
  • Priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (396)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time data on website traffic and user behavior. They appreciate its user-friendly interface, easy setup, and session recording features. It's particularly useful for testing new store templates and product pages. Merchants also praise its affordability, ability to boost conversion rates, and respect for customer privacy. The customer support is noted for being responsive and quick to resolve issues.

April 8, 2024

This tool has been very helpful to see what pages people are landing on and what their actions are. It has helped me to problem solve a few issues. Also, their support staff was super helpful when I had a question.

Lisa Blount Photography
United States
About 2 years using the app
Propel Commerce replied April 10, 2024

Hello friends at Lisa Blount Photography,

Thank you for the AWESOME review, Lisa! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 25, 2024

The support is fast and the cost for the features is low, making it a highly recommended application.
I plan to use it again in the future.

mutta.
Japan
4 months using the app
Propel Commerce replied May 27, 2024

Hello friends at mutta,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 29, 2024

I've recently started using Propel Replay & Session Record for monitoring my website traffic, and it's been incredibly insightful. This tool lets me see exactly how visitors navigate my site—what they click, how long they stay on each page, and where they seem to hesitate or drop off. It's super user-friendly, making it easy to set up and start tracking right away.

The playback feature is a standout, as it shows visitor interactions in real time, giving me a clear view of user behavior. This has been crucial for optimizing my website layout and improving user experience based on actual visitor actions.

Also, whenever I've needed a bit of extra help, the customer support has been responsive and helpful. Overall, Propel Replay & Session Record has made a significant impact on how I understand and improve my website, making it a vital tool for anyone serious about maximizing their site's effectiveness.

Muses Of Bohemia
United States
14 days using the app
Propel Commerce replied May 1, 2024

Hello friends at Muses Of Bohemia,

Thank you for the AWESOME review, Russell! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

Support

Propel Commerce can answer any questions you have about Propel Replay & Session Record.

Developer

Propel Commerce

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

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