Reviews (45)

Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface that streamlines the product import process, saving time by handling multiple tasks and integrating with various marketplaces. It consolidates essential tools into one platform, reducing the need for additional software, and offers a wide selection of products, ideal for dropshipping. Customer support is also noted for being prompt and helpful, enhancing business growth and online store management.

Edited November 15, 2025

I enjoy this app, it has a variety of items to grow your brand. I would recommend it to any store owner. The app is user friendly with features that enter act with your online store .

T.D&D WorldWide Merchandising Company
United States
6 months using the app
December 8, 2025

Having issues with transporting the items to the shopify store it keeps freezing in the middle of transferring and then asking to identify items to refresh

JB Accessories
United States
14 days using the app
Edited December 6, 2025

I’m new to drop shipping, but I’m really enjoying this app! It’s been incredibly helpful, and I appreciate being able to connect with everyone on the platform. Thank you, Shion!

Diamond4Tress Boutique
United States
About 1 month using the app
Edited November 25, 2025

Can you guys be more serious and fix this error while importing products? We have sent you several messages with no response: why can't we import products, yet you are charging us?

Hello, you guys should STOP FORMING THE HABIT OF LYING! YOU NEVER UP TO THIS POINT RESPONDED TO ANY OF THE MESSAGES (TICKETS) THAT YOU HAVE BEEN SENT FROM OUR END. JUST DO THE BASICS AND GET YOUR APP TO WORK SEAMLESSLY, INSTEAD OF LYING ABOUT IT.

Meanwhile, what justification do you have to be charging us and taking our money when your app can't even offer the very the simple thing your it is meant for: to enable importing of goods. How will it then be of any use? Fix this at least instead of jumping in with frivolous excuses that are obviously untrue.

Luxobell
Nigeria
About 1 month using the app
CodeTitans replied September 21, 2025

You opened a support ticket without any details, only mentioning that you can’t import. We asked you to provide more information so we could assist you, but instead you left a 1-star review. Please update your ticket with the details so we can help you resolve the issue.

You can view your messages in Support → Opened Tickets (screenshot: https://ibb.co/0yvVnjM4
).

Our import process works reliably, and many of our customers successfully import thousands of products daily. We’re confident we can help you too once we have the details.

If you want real help, we’re happy to assist. But leaving fake, misleading reviews only hurts the Shopify community.

December 20, 2025

se encuentran diferentes estilos de ropa, unos mas accesibles que otros. importar los productos resulta facil de entender, y espero lograr vender muchos productos con ustedes, y poco a poco ir mejorando el plan de la pagina de shein importer. gracias por su tiempo

Star&Shadow Style Market
United States
6 days using the app
November 1, 2025

Does what it says. What else do you need?

Brim & Burn by WbR Designs
United States
3 days using the app
February 16, 2025

Thsi app has been very good. It's pretty simple to use and it has some great features. My only gripe, which keeps me from giving it 5 stars, is the extension does not consistently work. When I select a product using the created "S" Tab, the information does not polulate and I have to manually copy the link into the importer. And even then sometimes that does not work and the price adjustment feature does not always get the correct price. This still was not enough to keep me from saying that this is a good app. I found my workarounds.

I Love Goods
United States
3 months using the app
May 31, 2024

ShionImporter Dropship: A Valuable Asset with Significant Service Concerns:
As a drop shipper managing 3 storefronts, I have found ShionImporter Dropship to be a useful tool, offering good value for money. However, my recent experiences compel me to highlight some significant concerns.
In the past few days, the service quality, particularly in terms of customer support, has been extremely disappointing. While the app functions well when operational, but brace yourself for less than favorable customer service imaginable during times of trouble. This stark contrast in app functionality versus support quality is jarring.

The rest of my review remains unchanged, as the app does have its merits. It simplifies the dropshipping process significantly and is generally a reliable tool.

Original Review:
As a drop shipper, of 3 storefronts, I've found ShionImporter Dropship to be a very useful and good tool, making my experience in this field a positive one. It definitely offers value for money. Currently, I am on the premium plan, which meets all my needs at this stage. Over the last few days, I've been particularly impressed, despite initially encountering some glitches in the app. Now, I understand the reason behind these issues – they were making significant improvements. However, I do wish they had included a pop-up or a video tutorial to guide us through these new features. Overall, I am very happy with the app.
On the downside, my experience with the Chrome extension has been less than satisfactory. It's been so problematic that I feel more comfortable operating directly within the app. This preference stems from the negative experiences I've had with the Chrome extension.
Another area that needs attention is customer support. Unfortunately, ShionImporter doesn't offer real-time live chat, which is a significant drawback. After waiting 24 hours for a response to my detailed explanation of the issues I was facing, the support team's reply was underwhelming and not particularly helpful. It seemed as if they hadn't fully read or understood my concerns, which was frustrating.
On the brighter side, I've only had to contact their support a few times. If it were more frequent, I might not have continued using the app.
Through my journey with ShionImporter, I've learned a lot about drop shipping, including which companies and practices to avoid.
Once you get the hang of it, it's truly a game-changer. While there are other apps out there offering a plethora of features, they often fall short in delivery. ShionImporter, on the other hand, effectively fulfills its promises.
ShionImporter stands out for its ease to importing items within the app, and efficiency in order processing. While it doesn't automatically fulfill orders, it simplifies the process significantly. The app displays incoming orders, and with a simple click on “make order,” it directs you to the item. From there, you select the variant and input the necessary customer information and complete the order. This streamlined approach makes the fulfillment process quite straightforward for me.
In conclusion, while ShionImporter Fashion Dropship is not perfect, it is a valuable tool for anyone in the drop shipping business. The positives certainly outweigh the negatives. I am hopeful that they will improve their support team's responsiveness and the quality of their assistance. A more attentive and helpful customer service would greatly enhance the overall user experience. Despite its flaws, I recommend this app to fellow drop shippers, as it has proven to be a good asset in my business endeavors.

Lord Leon Menswear
United States
20 days using the app
November 19, 2022

Perfect!!I'm happy to work with this app and services they provided. I think we will continue to work together

ZiiShop
Canada
Over 1 year using the app
February 4, 2025

Very seamless and convenient. I am loving the app . Great variety of products too

Your Wedding Bliss
South Africa
10 months using the app
CodeTitans replied February 17, 2025

Thank you for your wonderful review! We're thrilled to hear that you're enjoying the app and finding it seamless and convenient to use. It's also great to know that you appreciate the variety of products we offer. If you ever need any assistance or have more feedback to share, feel free to reach out. We're here to support you!