Reviews (62)
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Bulk import using the chrome extension does not work. You also have to manually fulfil orders which was advertised very well. I have asked for a refund.
I was a little confused at first, but I am really enjoying the app. Very easy to use.
We’ve generally had a good experience with SHIONIMPORTER and it has helped us import a large number of products into our Shopify store over time. The system is usually straightforward to use and has been an important part of our workflow.
However, recently we’ve started experiencing serious issues that are affecting our business operations. Products are sometimes importing with incorrect pricing, and there are frequent API credential mismatches that prevent products from publishing correctly to Shopify. This creates a major risk when running an active online store because pricing and stock accuracy are critical.
The biggest concern is reliability and support availability. This morning, the entire system appeared to be down. We could not access the importer platform at all, and even the SHIONIMPORTER website/support links were unavailable. That means there was no way to submit a technical support request or report the issue. When a business depends on the platform daily for importing and fulfilling products, complete downtime without accessible support becomes extremely stressful.
We understand that technical issues can happen, but there needs to be better system stability, communication during outages, and an alternative support method when the main website is offline. At the moment, it leaves users stuck with no updates and no way to continue working.
Absolutely amazing app for importing products quickly and efficiently! The interface is simple, easy to use, and saves so much time managing my Shopify store. Product importing is smooth, images and descriptions transfer perfectly, and the support team is fast, friendly, and very helpful whenever needed. Highly recommend ShionImporter to anyone running a fashion or dropshipping store!”
Hello great working with you
I like the concept of the app having a lot of vendors to choose from, my only complaint is that the app doesn't keep up with a accurate count of inventory. It doesn't let me know when something is out of stock or running low on stock and how many stock I have available for purchase. Other than that I love this app. I do recommend this app especially for fashion.
Thank you for your feedback and for using the app for over 3 years! You can enable our Stock Monitoring feature, which automatically monitors supplier stock and price changes and updates your Shopify products accordingly. This helps track out-of-stock items, low inventory, and pricing updates in real time. We’re also continuing to improve inventory synchronization accuracy even further.
I’m still trying to figure out how to use it I suggest better instruction I’ve installed the extension it’s on my desktop but how do I use it? I really love the concept it’s instruction I have issue with.
It took me about 10 whole minutes to figure the app out. Soon I was importing products into my store with ease. At this point, I have no complaints.
Bonjour,
Je trouve le service client extrêmement lent! Demande ouverte vendredi pas de réponse. Les aides sur la plateforme ne sont pas forcément à la hauteur des questionnements. Est ce mitigés
ShionImporter est apparue comme un miracle au moment ou j'avais besoin de trouver un moyen d'importer des produits sur ma boutique car min ancien founisseur ne fonctionnait plus mais aujourd'hui grace a ShionImporter j'arrive a importer des produits sans soucis. En plus ils ont un support qui reste a l'écoute.
