Reviews (61)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
May 3, 2026

I like the concept of the app having a lot of vendors to choose from, my only complaint is that the app doesn't keep up with a accurate count of inventory. It doesn't let me know when something is out of stock or running low on stock and how many stock I have available for purchase. Other than that I love this app. I do recommend this app especially for fashion.

Extremely Beautiful LLC
United States
Over 3 years using the app
CodeTitans replied May 8, 2026

Thank you for your feedback and for using the app for over 3 years! You can enable our Stock Monitoring feature, which automatically monitors supplier stock and price changes and updates your Shopify products accordingly. This helps track out-of-stock items, low inventory, and pricing updates in real time. We’re also continuing to improve inventory synchronization accuracy even further.

May 7, 2026

Absolutely amazing app for importing products quickly and efficiently! The interface is simple, easy to use, and saves so much time managing my Shopify store. Product importing is smooth, images and descriptions transfer perfectly, and the support team is fast, friendly, and very helpful whenever needed. Highly recommend ShionImporter to anyone running a fashion or dropshipping store!”

PRIME FASHION OUTLET
United Kingdom
Over 2 years using the app
May 24, 2026

We’ve generally had a good experience with SHIONIMPORTER and it has helped us import a large number of products into our Shopify store over time. The system is usually straightforward to use and has been an important part of our workflow.

However, recently we’ve started experiencing serious issues that are affecting our business operations. Products are sometimes importing with incorrect pricing, and there are frequent API credential mismatches that prevent products from publishing correctly to Shopify. This creates a major risk when running an active online store because pricing and stock accuracy are critical.

The biggest concern is reliability and support availability. This morning, the entire system appeared to be down. We could not access the importer platform at all, and even the SHIONIMPORTER website/support links were unavailable. That means there was no way to submit a technical support request or report the issue. When a business depends on the platform daily for importing and fulfilling products, complete downtime without accessible support becomes extremely stressful.

We understand that technical issues can happen, but there needs to be better system stability, communication during outages, and an alternative support method when the main website is offline. At the moment, it leaves users stuck with no updates and no way to continue working.

Iets van Alles by Hiertjie
Namibia
About 1 year using the app
Edited June 22, 2026

I had a few teething problems at first but once I sorted them out IMPORTING WAS A BREEZE. not a bad app to have and I love the bulk import feature,

So I have come back to update my review. I am still loving this app. It has made everything so simple with the easy to follow interface and the staff are just lovely. recommend this app

Indigo & Rose
Australia
About 1 month using the app
June 7, 2026

I am not really satisfied with this app, cause no one answers on my ticket problems and the orders I receive do not go to the clients, but I receive the payments. Can someone tell me if I must do something so my clients can get their orders ?

MManolova
Bulgaria
About 1 month using the app
CodeTitans replied June 7, 2026

Thank you for your feedback. We would like to clarify that SHIONIMPORTER is a product import and synchronization app and does not automatically place supplier orders or handle fulfillment.

After receiving an order in your Shopify store, you need to place the order manually on the supplier's website (such as SHEIN) using your customer's shipping address and complete the payment there.

If your imported products are not appearing in Shopify or you have another technical issue, please contact our support team with your store URL and we will investigate it as a priority and help you get everything working again.

June 10, 2026

Bulk import using the chrome extension does not work. You also have to manually fulfil orders which was advertised very well. I have asked for a refund.

Everything Home Store
United Kingdom
14 days using the app
June 23, 2026

I love that I can find anything for my store according to my niche! I can also find the cutest trends made with high quality. The videos are very helpful and the app is extremely easy to use. I highly recommend it!

Haight Ashbury Co.
United States
6 days using the app
April 14, 2026

i'm not getting the full access for 39 dollars monthly

TRIBAL MERCH
United States
Over 1 year using the app
CodeTitans replied April 18, 2026

Hi! Thanks for your feedback, and we’re sorry to hear this. Could you please share more details about what features you’re not able to access? We’d really like to understand the issue and help resolve it for you as soon as possible.

Edited June 4, 2026

ShionImporter est apparue comme un miracle au moment ou j'avais besoin de trouver un moyen d'importer des produits sur ma boutique car min ancien founisseur ne fonctionnait plus mais aujourd'hui grace a ShionImporter j'arrive a importer des produits sans soucis. En plus ils ont un support qui reste a l'écoute.

SHOPIVOIRE
Côte d’Ivoire
About 2 months using the app
June 30, 2026

La aplicación no funciona con Amazon, específicamente lo que no funciona es la importación Masiva, conversión de moneda y traducción por la cual se activo la suscripción de la App ya que eran los plus diferentes del plan gratuito, están cobrando 49us, y la repuesta de la App, es que no pueden anular el cargo, es decir 49us a la basura totalmente, No recomendada.

SOBRIO
Colombia
18 days using the app