Reviews (246)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, which simplifies product importing and management from various e-retailers. It effectively handles inventory, price adjustments, and product variants, and is noted for its reliable performance and smooth operations. The app's robust customer support is responsive and helpful in resolving issues. Its ability to integrate with multiple marketplaces enables efficient management of sales and stock across different platforms. Additional features like real-time order tracking and the ability to add product reviews are also highlighted, enhancing customer satisfaction and store performance. The app offers a free trial and various subscription plans to suit different business sizes and budgets.

June 10, 2024

O aplicativo esta me ajudando bastante com minhas necessidades, seria ótimo se conseguíssemos fazer algumas coisas de forma automática, mesmo assim ele ainda é muito bom.

Seyu Store
Brazil
2 months using the app
May 12, 2024

What an AWESOME App! We are seamlessly starting our E-Commerce site with your help! Thank you so much!

AraKarfashion.com

AraKar Fashion
United States
4 days using the app
May 6, 2024

It has been very easy to use so far, and the helpful tutorial assisted with setting up and importing products. It also has a wide variety of products to choose from which has solve a lot of issues for me

Relaxed Adventures Healthy Lifestyles
United States
3 days using the app
March 14, 2024

I love Shion Importer. They give you a multitude of different stores to dropship from and that has been very beneficial to my business. I saw a few other reviews stating that the products show up to your customer with the branding of the store that you dropshipped from but an easy fix for that is to have the products shipped to you first re-package with your own branding then send it out to your customer. I've tried it and it has been working very well for me. Of course you cannot change the tag on the inside of the clothing or other products but repackaging makes a big difference and only adds a day to shipment to your customer if you re-package then send out the same day that you receive it or early in the morning the next day!

RoyalEyeCandy
United States
About 2 months using the app
CodeTitans replied March 17, 2024

Thank you for your glowing review and for sharing your experience with Shion Importer! We're thrilled to hear that our wide range of dropshipping options has been beneficial to your business. Your suggestion for repackaging products with your own branding is a great tip for ensuring a seamless customer experience. We appreciate your support and wish you continued success with your dropshipping endeavors!

Edited May 10, 2024

Best application for dropshipping, you will have several stores to import products, great support and easy to use.
I recommend it 100%

L L S T Y L E
United States
About 1 year using the app
November 11, 2023

ShionImporter has proven to be an indispensable tool for my business. Its agility in processing importing data into the store allows me to save valuable time, while its reliability gives me the certainty that I can count on the app at any time, as they have an incredible support team who have always served me very well and quickly for whatever I needed. I need. The App has excellent stability and has never caused me any problems, without crashes or unexpected errors. Usability is incredibly intuitive, making it easy for anyone to understand and start using quickly. The ability to connect with several marketplaces is the highlight, in fact I've seen some apps that are fascinating and it's not like ShionImporter, simplifying the management of my sales and stock on different platforms because I also work in a hybrid way and it meets my needs. needs. Furthermore, ease of use is evident from the first click. I strongly recommend ShionImporter for anyone looking for efficiency and practicality in online sales management, especially if you are starting your business, one of the things you shouldn't worry about is the app, you can trust ShionImporter and focus on your business and it will do very well .

Tina Beauty
Brazil
10 months using the app
CodeTitans replied November 13, 2023

Dear valued user,

Thank you so much for your incredibly positive and detailed review! We're thrilled to hear that ShionImporter has become an indispensable tool for your business.

It's fantastic to know that the agility in processing import data has saved you valuable time. We appreciate your trust in the reliability of our app, and we're delighted to hear that our support team has been able to assist you efficiently whenever needed.

Your feedback on the stability and usability of ShionImporter is truly appreciated. We're proud to provide an intuitive and crash-free experience, and we're glad it aligns with your needs. Connecting with multiple marketplaces is a key feature, and we're pleased it has simplified your sales and stock management across various platforms.

Your strong recommendation means the world to us. We understand the importance of efficiency and practicality in online sales management, and we're honored that ShionImporter has played a positive role in your business journey.

If you ever have further questions or need assistance, please feel free to reach out. We're here to support you.

Thank you once again for choosing ShionImporter. We wish you continued success and growth in your business endeavors.

August 16, 2024

APP excelente , recomendo

LuxMen
Brazil
3 days using the app
February 26, 2024

ShionImporter has become an indispensable asset for my business operations. Its swift processing of import data into the store not only saves me valuable time but also assures me of its reliability. With an exceptional support team, I am confident in the app's availability whenever I need assistance, as they have consistently provided prompt and excellent service. The app boasts remarkable stability, never encountering crashes or unexpected errors. Its intuitive usability ensures that anyone can quickly grasp and utilize its features. A standout feature is its ability to seamlessly integrate with various marketplaces, a functionality not commonly found in other similar apps. This capability greatly simplifies the management of sales and stock across different platforms, catering to my hybrid work approach perfectly. From the very first click, its user-friendliness is evident. I wholeheartedly recommend ShionImporter to anyone seeking efficiency and convenience in managing online sales, especially for those embarking on their entrepreneurial journey. With ShionImporter, you can trust that your business operations are in good hands, allowing you to focus on growth and success.

Maria Clássica
Brazil
2 months using the app
May 27, 2024

até o momento, sem duvidas o melhor que ja testei! gostaria de fazer teste na versão de envio de categoria em massa, mas infelizmente não é possivel.

Miss Mulher
Brazil
18 days using the app
Edited December 15, 2023

ShionImporter Dropship: A Valuable Asset with Significant Service Concerns:

As a drop shipper managing two storefronts, I have found ShionImporter Dropship to be a useful tool, offering good value for money. I am currently on the premium plan, which generally meets my needs. However, my recent experiences compel me to highlight some significant concerns.

In the past few days, the service quality, particularly in terms of customer support, has been extremely disappointing. While the app functions well when operational, but brace yourself for the worst customer service imaginable during times of trouble. This stark contrast in app functionality versus support quality is jarring.

The rest of my review remains unchanged, as the app does have its merits. It simplifies the dropshipping process significantly and is generally a reliable tool.

Original Review:
As a drop shipper, of 2 storefronts, I've found ShionImporter Dropship to be a very useful and good tool, making my experience in this field a positive one. It definitely offers value for money. Currently, I am on the premium plan, which meets all my needs at this stage. Over the last few days, I've been particularly impressed, despite initially encountering some glitches in the app. Now, I understand the reason behind these issues – they were making significant improvements. However, I do wish they had included a pop-up or a video tutorial to guide us through these new features. Overall, I am very happy with the app.

On the downside, my experience with the Chrome extension has been less than satisfactory. It's been so problematic that I feel more comfortable operating directly within the app. This preference stems from the negative experiences I've had with the Chrome extension.
Another area that needs attention is customer support. Unfortunately, ShionImporter doesn't offer real-time live chat, which is a significant drawback. After waiting 24 hours for a response to my detailed explanation of the issues I was facing, the support team's reply was underwhelming and not particularly helpful. It seemed as if they hadn't fully read or understood my concerns, which was frustrating.
On the brighter side, I've only had to contact their support a few times. If it were more frequent, I might not have continued using the app.

Through my journey with ShionImporter, I've learned a lot about drop shipping, including which companies and practices to avoid.
Once you get the hang of it, it's truly a game-changer. While there are other apps out there offering a plethora of features, they often fall short in delivery. ShionImporter, on the other hand, effectively fulfills its promises.

ShionImporter stands out for its ease to importing items within the app, and efficiency in order processing. While it doesn't automatically fulfill orders, it simplifies the process significantly. The app displays incoming orders, and with a simple click on “make order,” it directs you to the item. From there, you select the variant and input the necessary customer information and complete the order. This streamlined approach makes the fulfillment process quite straightforward for me.

In conclusion, while ShionImporter Fashion Dropship is not perfect, it is a valuable tool for anyone in the drop shipping business. The positives certainly outweigh the negatives. I am hopeful that they will improve their support team's responsiveness and the quality of their assistance. A more attentive and helpful customer service would greatly enhance the overall user experience. Despite its flaws, I recommend this app to fellow drop shippers, as it has proven to be a good asset in my business endeavors.

Lady Luana Fashion & Accessories
United States
4 months using the app