Reviews (490)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of products with high profit margins and consistent on-time delivery, enhancing customer satisfaction. The platform is user-friendly, integrates well with Shopify, and includes tools for product personalization and upselling. The responsive customer service and extensive training resources, including live sessions and tutorials, are highly valued. Merchants also highlight the quality of products and fast shipping.

December 12, 2025

ShineOn is a game-changer!
Their support, training, and resources are top-tier they truly set their sellers up for success. Plus, products are on time and accurate, and customer service is quick to solve any issues. Highly recommend! #ShineOn #SellerSupport

Wrapped Essentials
United States
About 1 year using the app
November 19, 2025

ShineOn is one of the few manufacturers that truly supports their sellers. They consistently provide helpful training, resources, and guidance, and you can tell they genuinely want us to succeed. Their seminars and tutorials are incredibly valuable, especially for new sellers. I’m grateful to work with a company that cares this much. I Highly recommend ShineOn to anyone looking for quality products, amazing support, and a team that truly stands behind you.

Essential Home Zone
United States
Over 1 year using the app
November 11, 2025

I am grateful for the resources that ShineOn provides for a beginner like myself. The Youtube video lessons have been so helpful, and they've always been so supportive in making sure that you have everything you need to get started and be successful.

Andov Gifts ❤️ Personalized Gifts
United States
7 months using the app
October 15, 2025

“ShineOn has made it so easy to create meaningful gifts and sell them confidently. The setup was smooth, and their support team is quick to help. Perfect for new sellers who want to launch fast and look professional!”

Radiance
United States
10 months using the app
Edited November 21, 2025

Excellent App and the support is wonderful.

I just received my first sample and it is gorgeous. However, the lighted base doesn't work. I contacted Live Agent, Bianca, and she has already arranged for a replacement.

Very impressive indeed.

Great Gadgets and Gifts
United States
About 2 months using the app
November 15, 2025

Wonderful app thats user friendly. Offers new merchants like myself multiple trainings that walks you through steps for success.

BPawsitive Serenity
United States
About 1 month using the app
October 7, 2025

There are many problems with the name necklaces. If you try to personalize to show a "from" or "to" input box, then the name for the pendant does not show. Therefore the only thing that can be personalized is the "Pendant" but not the card.

The variant selectors are not working. If you delete a variant it cannot be added back in. You have to start all over again. I just think that for such a big company, you can do better with the designing part of the process.

TheBestGiftPlace
United States
12 months using the app
ShineOn replied November 11, 2025

Hi there, thanks so much for taking the time to share this feedback! In rare cases, browser settings or cached data can temporarily prevent fields from appearing during setup, and it looks like that may have been what happened here. Our team has confirmed that the multi-input feature for name necklaces is working as expected, and we hope Support was able to walk you through getting everything up and running on your store. If everything is working smoothly now, we’d truly appreciate an updated review. Your experience helps us keep improving.

September 18, 2025

I have had such a great experience working with ShineOn for my Etsy business. Products are never late, almost never incorrect. When I have an issue they are really easy to contact for customer support and offer same day solutions. I have every intention of continuing to use them as my manufacturer for the foreseeable future. Thanks ShineOn!

Real Cute Gifts
United States
Over 3 years using the app
January 6, 2026

Been with ShineOn for a year now, and let me tell you. They make it easy for a newbie like me to learn and earn at the same time, with POD. Great company to work with...

EveeChic
United States
Over 1 year using the app
January 10, 2026

I really appreciate the ShineOn team putting all of this video training together for all of us. It helps me fast track and learn some great tips of the trade. I am grateful for this team and offering these courses. I would have been lost without them. I highly recommend them.

FORGEDnLOVE
United States
3 days using the app