Reviews (434)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited May 12, 2026

I have been dealing with Shineon for a few years now and have always had a great experience. My experience in the last month has also been phenomenal, as my orders have been processed very fast and the customer service team has also been very helpful.

Gift Lovers World
Canada
Over 3 years using the app
June 30, 2026

ShineOn has been a great partner for my personalized jewelry business. The platform is easy to use, the product quality is beautiful, and the message card concept helps create a more emotional connection with customers. I love that I can offer meaningful gifts without having to manage inventory or fulfillment myself. The support, product variety, and ability to create personalized pieces make it easier to build a brand around special moments and memories. ShineOn has helped me bring my ideas to life and provide my customers with gifts they truly love.

Create Personalization
United States
Over 1 year using the app
July 1, 2026

Lots of Products in their Catalog that will not import into Shopify. There support email is non-existent. I have sent numerous emails to their support address for months now and have never heard back.

myShopOnline
United States
4 months using the app
April 12, 2026

I LOVE working with Shine On! Excellent products, beautiful, high class packaging, personalized products, including message cards, but even more, so much more! The training they offer is SO good! If you are new, you will quickly gain confidence to really grow your business. Shine On works hard to earn your business, even more to help you GROW your business. And the music is pretty darn amazing!

Funky Granny's Unique Boutique
United States
8 months using the app
March 15, 2026

Beautiful products with so much helpful information and assistance to create and enhance the concept of personalization.

The site is very well organized with easy to find and follow instructions. When things are too complex to understand, there is a chat service to assist.

Buy Frenzy
Australia
Almost 6 years using the app
May 23, 2026

I am getting frustrated trying to publish different products after spending lots of time creating them and then the product won't publish and all the work I have put into it is lost!

Create & Inspire
United States
11 days using the app
April 12, 2026

Shine on is a great store. So far very reliable. I just started and have already sold a couple products from this app.

I like that they are US based.

Held & Anchored
United States
About 1 month using the app
May 19, 2026

There customer service team handled my issue promptly and efficiently. I was able to get my customer served correctly.

TreasureThese
United States
3 months using the app
March 27, 2026

I had a serious issue with my store and ShineOn support took care of the problem right away. I am very satisfied with the support I received.

Giftiveo
United States
Almost 3 years using the app
Edited March 10, 2026

My experience with ShineOn online representative have been quickly and ready to serve me in a professional way with awesome service to solve any problems that I bring to their attention that I just don't understand. They help explain to me they send me diagrams and also videos.

Jerry Passion Gift Store
United States
About 1 month using the app