Reviews (468)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its seamless Shopify integration, high-quality products, and fast shipping from US and EU production. The intuitive customization tools, including upsell and personalization features, are easy to use. The extensive product catalog is popular, and customer service is excellent, with responsive support and comprehensive training. The supportive community and team, offering competitions and live classes, foster a sense of family and community.

March 15, 2026

Beautiful products with so much helpful information and assistance to create and enhance the concept of personalization.

The site is very well organized with easy to find and follow instructions. When things are too complex to understand, there is a chat service to assist.

Buy Frenzy
Australia
Almost 6 years using the app
Edited March 10, 2026

My experience with ShineOn online representative have been quickly and ready to serve me in a professional way with awesome service to solve any problems that I bring to their attention that I just don't understand. They help explain to me they send me diagrams and also videos.

Jerry Passion Gift Store
United States
About 1 month using the app
March 27, 2026

I had a serious issue with my store and ShineOn support took care of the problem right away. I am very satisfied with the support I received.

Giftiveo
United States
Almost 3 years using the app
December 12, 2025

ShineOn is a game-changer!
Their support, training, and resources are top-tier they truly set their sellers up for success. Plus, products are on time and accurate, and customer service is quick to solve any issues. Highly recommend! #ShineOn #SellerSupport

Wrapped Essentials
United States
About 1 year using the app
March 20, 2026

I have concerns with the Shipping rate Set-Up in Shopify and so I reached out to ShineOn support for their advice on this, and Ranzell has been amazing in guiding me with the set-up, thank you and appreciate your help with this!

JuzForHue
Singapore
About 1 year using the app
January 30, 2026

There great for jewelry and personalization and support was quick to respond and help! If any improvement I would recommend being more consistent with pricing specifically shipping & handling why 11-12 $ within us for only standard 5-8 days heck post office does that but other than that I definately recommend

Faithbuilder
United States
4 days using the app
January 23, 2026

It's great, their product is high quality, with an easy-to-use integrated interface. I'm choosing them as a primary supplier, and I hope they continue to improve.

All Love Here
United States
Almost 2 years using the app
January 10, 2026

I really appreciate the ShineOn team putting all of this video training together for all of us. It helps me fast track and learn some great tips of the trade. I am grateful for this team and offering these courses. I would have been lost without them. I highly recommend them.

FORGEDnLOVE
United States
3 days using the app
January 6, 2026

Been with ShineOn for a year now, and let me tell you. They make it easy for a newbie like me to learn and earn at the same time, with POD. Great company to work with...

EveeChic
United States
Over 1 year using the app
November 19, 2025

ShineOn is one of the few manufacturers that truly supports their sellers. They consistently provide helpful training, resources, and guidance, and you can tell they genuinely want us to succeed. Their seminars and tutorials are incredibly valuable, especially for new sellers. I’m grateful to work with a company that cares this much. I Highly recommend ShineOn to anyone looking for quality products, amazing support, and a team that truly stands behind you.

Essential Home Zone
United States
Over 1 year using the app