Reviews (442)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and high-quality, customizable products ideal for gifts. They appreciate the intuitive customization tools, diverse product range, and upsell options. The app's training resources and reliable order processing are valued, ensuring timely deliveries. Customer service is praised as responsive and helpful. The user-friendly design simplifies product addition and order fulfillment without handling inventory.

Edited May 12, 2026

I have been dealing with Shineon for a few years now and have always had a great experience. My experience in the last month has also been phenomenal, as my orders have been processed very fast and the customer service team has also been very helpful.

Gift Lovers World
Canada
Over 3 years using the app
March 15, 2026

Beautiful products with so much helpful information and assistance to create and enhance the concept of personalization.

The site is very well organized with easy to find and follow instructions. When things are too complex to understand, there is a chat service to assist.

Buy Frenzy
Australia
Almost 6 years using the app
April 12, 2026

I LOVE working with Shine On! Excellent products, beautiful, high class packaging, personalized products, including message cards, but even more, so much more! The training they offer is SO good! If you are new, you will quickly gain confidence to really grow your business. Shine On works hard to earn your business, even more to help you GROW your business. And the music is pretty darn amazing!

Funky Granny's Unique Boutique
United States
8 months using the app
April 12, 2026

Shine on is a great store. So far very reliable. I just started and have already sold a couple products from this app.

I like that they are US based.

Held & Anchored
United States
About 1 month using the app
May 23, 2026

I am getting frustrated trying to publish different products after spending lots of time creating them and then the product won't publish and all the work I have put into it is lost!

Create & Inspire
United States
11 days using the app
Edited March 10, 2026

My experience with ShineOn online representative have been quickly and ready to serve me in a professional way with awesome service to solve any problems that I bring to their attention that I just don't understand. They help explain to me they send me diagrams and also videos.

Jerry Passion Gift Store
United States
About 1 month using the app
March 27, 2026

I had a serious issue with my store and ShineOn support took care of the problem right away. I am very satisfied with the support I received.

Giftiveo
United States
Almost 3 years using the app
May 19, 2026

There customer service team handled my issue promptly and efficiently. I was able to get my customer served correctly.

TreasureThese
United States
3 months using the app
March 20, 2026

I have concerns with the Shipping rate Set-Up in Shopify and so I reached out to ShineOn support for their advice on this, and Ranzell has been amazing in guiding me with the set-up, thank you and appreciate your help with this!

JuzForHue
Singapore
About 1 year using the app
April 3, 2026

I'm just starting with ShineOn. The integration with Shopify is very good so far. Support is very helpful.

RWStores
United States
4 months using the app