Reviews (1,614)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products, and seamless Shopify integration. They value the clear cost details and profit margins, along with the training resources and responsive customer support. Features like free plans, prompt fulfillment, and reasonable shipping costs are also highlighted. Regular live sessions with the company's owners provide additional insights and updates, enhancing the merchant experience in the Print On Demand sector.

August 6, 2024

This seems to be a decent tool for adding products to my website. I gave it four stars because it seems intensive to learn how to use it and get around. It's going to take me some time to figure out how to add more products to my website with ShineOn. I also have not yet experienced their shipping service, however I've heard it is decently good.

ZoomGiftGuru
United States
About 1 month using the app
ShineOn replied August 12, 2024

Thank you for your thoughtful review! We understand that there’s a learning curve, and we appreciate your patience as you get familiar with the platform.

If you ever need help navigating or learning how to add more products, our support team and tutorials are here to assist you. We hope that as you continue using ShineOn, it becomes easier and more intuitive.

We also look forward to hearing your thoughts on our shipping service once you’ve had the chance to experience it.

Thank you for your feedback!
-ShineOn Team

August 27, 2024

The app is very user friendly and I love the fact they offer a free plan. This is awesome for those of us just starting out as you have everything you need to get started. ShineOn has really exceed my expectations. I am so excited about getting my store active!

Trendy Mobb Custom Gifts
United States
7 days using the app
ShineOn replied September 3, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find the app user-friendly and that our free plan is helping you get started. It's great to know that ShineOn has exceeded your expectations, and we're just as excited as you are to see your store go live!

If you need any assistance as you continue setting up, we're here to help.

Keep shining and happy selling!

August 12, 2024

So far I am loving it. I am still learning to set up and get everything going. I did have to go in and load my photo again several times because it accidently closes out for different reasons. But other than my own computer being slow to load, Its cool. I am excited to get to selling my new product soon and creating more!

A Gift That Heals the Heart
United States
7 days using the app
ShineOn replied August 13, 2024

Thank you for sharing your experience! We're thrilled to hear that you’re loving ShineOn, even as you’re still learning. We understand how frustrating it can be to reload your photos, especially when technical issues arise. If you continue to face challenges, our support team is here to assist you.

We’re excited for you to start selling and creating more products! If you need any help along the way, don’t hesitate to reach out.

Keep shining and happy selling!

June 30, 2024

I love the different products I can create with ShineOn. So many different design shoices make it easier for me to create new designs all the time.

S & J Expressions
United States
About 2 months using the app
ShineOn replied July 2, 2024

Thank you for your kind review! We're thrilled that you're enjoying the variety of products ShineOn offers. You rock, and we can't wait to see what you create next! Keep up the creativity!

July 28, 2024

This app is great. I am learning to design products and uploading the designs into Shineon is easy. Making adjustments are easy as well.

Joyful Heart, LLC
United States
2 months using the app
ShineOn replied July 30, 2024

Thank you for your fantastic review! We're thrilled to hear that you find designing and uploading products with ShineOn easy and straightforward. It's great to know that making adjustments is a breeze for you too.

We're here to support you on your journey, so if you ever need any help, feel free to reach out.

Keep shining and happy selling!

August 21, 2024

I'm new to all of this....so it's been a little frustrating and exhilarating at the same time. I look forward to getting to know the products more and selling a LOT!!!

Designed for You
United States
8 days using the app
ShineOn replied August 26, 2024

Welcome to ShineOn! It’s completely normal to feel both frustrated and exhilarated when starting something new, especially in the world of eCommerce. We’re excited to have you on board and confident that with time, you’ll become more comfortable with the process and start selling a lot!

Remember, we’re here to help you every step of the way. If you have any questions or need assistance, don’t hesitate to reach out.

Keep shining and happy selling!

June 15, 2024

Super friendly app! No negative experience except they changed their membership scale. Stuff that used to be free is no longer free. Other than that great customer service and quality products.

VibezAndTribez
United States
Over 1 year using the app
ShineOn replied June 18, 2024

Thank you for your feedback! We're glad you're enjoying the app and our customer service. We appreciate your understanding regarding the membership changes and are always striving to offer the best quality products and support. If you have any questions or need assistance, please feel free to reach out. We're here for you!

July 21, 2024

this is a amazing app i will be recommending it to others that i get started doing this

KINSHIP JEWELS
United States
2 months using the app
ShineOn replied July 23, 2024

Thank you for your kind words! We're thrilled to hear that you love the app and plan to recommend it to others. Your support means a lot to us!

May 31, 2024

The app is pretty user friendly if you have some sort of knowledge on a computer or smart device but for me it was a bit challenging to start. I think i just expected it to be more difficult to work with than it actually was. Now I'm getting the hang of it, and it is actually becoming fun to explore and create with.

Mamu
United States
4 months using the app
ShineOn replied June 4, 2024

Thanks for the great review! We're really happy to hear that. Keep doing awesome, and if you need any help, just let us know!

May 31, 2024

I have tried several times to create a product and the site freezes up and won't save

Pocket Pupz
United States
About 1 year using the app
ShineOn replied June 4, 2024

We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!