Reviews (1,729)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management easy. They praise the high-quality, customizable jewelry and extensive customization options. The responsive customer service, educational resources, and transparent pricing, including a free plan, are highly valued. Reliable shipping and a supportive community through platforms like Facebook Live enhance the user experience.
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I found ShineOn while trying to start a home business. After researching, I loved the fact that the company is based in Tampa, Florida and that they do most of their production there. Having a distributor which is US-based is important to me. The wide variety of products, add-on selections, and customization service is excellent. After receiving a Sample Product Kit, I knew that I could use ShineOn products as products I believe in. Having seen the quality and craftsmanship firsthand, I am proud to be associated with such a fine, US-based company. The website is extensive and takes a while to go through. As I am self-taught, the numerous tutorials and videos have been very helpful. I have never had a bad experience using the Customer Service Live Chat. I will say that the Bot is not very helpful most of the time (at least for me). Some of the tutorials do not cover everything a newbie needs to know in order to properly set up the site and publish it. However, that is a small negative in the grand scheme of things. I look forward to building my business and hopefully supplementing my income.
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you appreciate ShineOn's US-based production and product quality. It's wonderful to know that our variety of products, customization options, and the Sample Product Kit have met your expectations.
We’re glad the tutorials and customer service have been helpful to you, though we understand your feedback about the bot and tutorial coverage. We’ll take that into consideration as we continue to improve our resources for newbies.
We’re excited to see your business grow and hope ShineOn helps you reach your goals of supplementing your income. If you ever need more support, we’re always here to help!
Keep shining and happy selling!
We need more jewelry options, and a direct etsy integration, but so far im loving it.
Thank you for the feedback! We're so glad you're enjoying ShineOn and appreciate your suggestions for more jewelry options and a direct Etsy integration. Enhancing our product range and expanding integrations is definitely on our radar as we strive to support your business growth.
Keep shining and happy selling!
I have had a great experience so far. Only issue is not getting clarity on how to upload my seller certificate. Have had an open ticket for weeks.
Thank you for sharing your experience! We're glad to hear it’s been positive overall, but we apologize for the delay in resolving your open ticket. Ensuring clarity on things like uploading your seller certificate is important, and we’ll do our best to speed up the response on this. Thank you for your patience, and please reach out if there’s anything else we can assist you with in the meantime.
Thank you for your feedback!
-ShineOn Team
Have not received my first order yet. However so far using the add and uploading projects has been pretty easy.
Thank you for sharing your experience so far! We're glad to hear that adding and uploading products has been smooth for you. Your first order should be on its way soon, and we hope it exceeds your expectations. If you have any questions in the meantime, feel free to reach out!
Keep shining and happy selling!
Hard work but pretty easy to use. I've only just started so I can't say for certain if this investment has paid off. TBD.
Thank you for sharing your experience! We know that building a business takes effort, but we're glad to hear you find ShineOn easy to use so far. Every journey has its own pace, and we're here to support you as you continue to grow and see the results of your investment.
Keep shining and happy selling!
So far I am loving it. I am still learning to set up and get everything going. I did have to go in and load my photo again several times because it accidently closes out for different reasons. But other than my own computer being slow to load, Its cool. I am excited to get to selling my new product soon and creating more!
Thank you for sharing your experience! We're thrilled to hear that you’re loving ShineOn, even as you’re still learning. We understand how frustrating it can be to reload your photos, especially when technical issues arise. If you continue to face challenges, our support team is here to assist you.
We’re excited for you to start selling and creating more products! If you need any help along the way, don’t hesitate to reach out.
Keep shining and happy selling!
Sometimes I am feeling down not to understand few things, because in free plan there is no bulk create also I don't know if I subscribe to another plan so would i be able to unsubscribe if I don't want it any more...
Thank you for sharing your thoughts with us. I’m truly sorry to hear that you’re feeling down—it can be tough when things don't work out as smoothly as you'd like. We know that the limitations of the free plan, like the absence of bulk create, can be a challenge as you grow your store.
The good news is that if you decide to upgrade, you can definitely unsubscribe from a paid plan anytime if it doesn’t fit your needs. We want you to feel comfortable exploring what works best for your business without any long-term commitments.
Please don’t hesitate to reach out to our support team—they’re here to help guide you through any questions or concerns you have.
Thank you for your feedback! -ShineOn Team
I have not used the Print on Demand yet but if it is as easy as Sine On Shop I am sure it will be great I will be doing some logo on T-shirts and Mugs coming soon
Thank you for your feedback! We're excited to hear that you're planning to create custom T-shirts and mugs with our Print on Demand service. If it's anything like your experience with the ShineOn shop, we hope you'll find it just as easy and enjoyable.
If you need any assistance along the way, don’t hesitate to reach out. We're here to help you succeed!
Keep shining and happy selling!
I recommend ShineOn because the products are very good quality that my store can stand behind, and I know our customers will be happy with their purchase.
Thank you so much for your recommendation! We're delighted to hear that our product quality gives you confidence in your store and leaves customers happy. Supporting your success and customer satisfaction is what we’re all about!
Keep shining and happy selling!
This seems to be a decent tool for adding products to my website. I gave it four stars because it seems intensive to learn how to use it and get around. It's going to take me some time to figure out how to add more products to my website with ShineOn. I also have not yet experienced their shipping service, however I've heard it is decently good.
Thank you for your thoughtful review! We understand that there’s a learning curve, and we appreciate your patience as you get familiar with the platform.
If you ever need help navigating or learning how to add more products, our support team and tutorials are here to assist you. We hope that as you continue using ShineOn, it becomes easier and more intuitive.
We also look forward to hearing your thoughts on our shipping service once you’ve had the chance to experience it.
Thank you for your feedback!
-ShineOn Team