Reviews (1,701)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies navigation and product customization, especially in jewelry and personalized gifts. They value the high-quality products and the app's seamless integration with Shopify, which eases the addition of products to their stores. The responsive customer service and reliable, prompt fulfillment process are also highlighted, contributing to higher customer satisfaction. Merchants benefit from transparent pricing, a free plan for new users, extensive customization options, and educational resources like training and tutorials that help boost sales. Community support, including live sessions and direct interactions with company owners, is particularly valued for ongoing support and updates.
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At this moment since you guys are so pushy to MAKE people leave a review before even actually testing, seeing or buying the first product, I have to give 2 stars because I don't know enough about the app to make a solid review, but your trying to force a review, so that's one issue my other issue is that I created a product from your company that said it was in stock however on my page it says out of stock. I've contacted support and have not received an answer so as far as I'm concerned this site/app/company is either a scam or a dud if I have to base my review on what I know about this company so far
Hi there, Thank you for leaving us feedback! By clicking the "X" in the right corner of the review banner, that will take it off your dashboard. As for the OOS message, your inventory counts are kept on the app and not through your Shopify. Our Support chat is very fast (answering your questions in real time 7 days a week) and our ticket response time is less than 1 day so please check your spam for messages from our team. Hope this helps, Wishing you all the success!
When I', creating a design and need to change it, the app freezes/spins and I have to exit out completely, losing all of my progress.
The app itself is great, but really High base cost, and they will not refund you for any reason once you paid for your orders.
i cant figure out how to add products to my Shopify store. it should not be so hard to figure out.
not comments
If you have any thoughts or suggestions in the future, we're always here to listen. Wishing you all the success!
this app has continuous problems that never seem to get addressed
A bit complicated
New to Shine On.10/1/23 . I am having a hard time connecting you your page to set up design cards. Requesting help. Updating note to Shine-On 2/5/24 Still having issues bring product over to my store. One in particular the Acrylic Plaques can get them to port over to my website/store. Requesting heplp to no avail.
I csn not get the verification to work
I was amazed by the videos of sellers making huge profits with Shineon and i followed their channel and I can say that they're doing a great job honestly and they have a great sellers community, but when I installed their app and started designing and publishing products one month ago there was a real annoying huge issue about the "currency" setting in their app while it is set to USD by default in my Shineon account but when processing new product the price is always shown in my local currency which was confusing a lot beside that they said in their guide that the app automatically catch the shopify store currency and convert the prices by auto but that never happened which always causes to show wrong and non converted prices on my store, I did everything deleting uninstalling reinstalling publishing and again the issue still persists, contacted their live support chat by the way the support was kindly great and rapid and they said they're working to solve the issue and for a whole month after awaiting and contacting them several times nothing has been solved and the currency issue still persists, for anyone is not from USA or Europe be careful you should test everything before launching your store, for now im still waiting and i will uptade my review when they reply with updates.