Reviews (1,729)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management easy. They praise the high-quality, customizable jewelry and extensive customization options. The responsive customer service, educational resources, and transparent pricing, including a free plan, are highly valued. Reliable shipping and a supportive community through platforms like Facebook Live enhance the user experience.

November 10, 2024

Every product I added to my site has no notation that it's out of stock. but when I look at it on my website, every single one says Out of Stock. How can items that are to be personalized all be out of stock. Also a video or 2 to watch on how to use your site would be helpful as opposed to a bunch of posts to read

No Shrinking Violet US
United States
About 2 hours using the app
ShineOn replied November 12, 2024

Thank you for bringing this to our attention, and we’re sorry for any confusion caused by the “Out of Stock” display on your site. Please reach out to our support team so we can investigate this right away and help you get everything running smoothly.

We also appreciate your feedback about the video tutorials—adding more video resources is a great idea, and we’re working on creating more content to make getting started even easier.

Thank you for your feedback!
-ShineOn Team

June 29, 2024

At this moment since you guys are so pushy to MAKE people leave a review before even actually testing, seeing or buying the first product, I have to give 2 stars because I don't know enough about the app to make a solid review, but your trying to force a review, so that's one issue my other issue is that I created a product from your company that said it was in stock however on my page it says out of stock. I've contacted support and have not received an answer so as far as I'm concerned this site/app/company is either a scam or a dud if I have to base my review on what I know about this company so far

True Merch
United States
10 days using the app
ShineOn replied July 3, 2024

Hi there, Thank you for leaving us feedback! By clicking the "X" in the right corner of the review banner, that will take it off your dashboard. As for the OOS message, your inventory counts are kept on the app and not through your Shopify. Our Support chat is very fast (answering your questions in real time 7 days a week) and our ticket response time is less than 1 day so please check your spam for messages from our team. Hope this helps, Wishing you all the success!

May 23, 2024

When I', creating a design and need to change it, the app freezes/spins and I have to exit out completely, losing all of my progress.

Inspiration Treasures
United States
4 months using the app
November 25, 2023

The app itself is great, but really High base cost, and they will not refund you for any reason once you paid for your orders.

HME100
United States
Almost 5 years using the app
November 22, 2023

i cant figure out how to add products to my Shopify store. it should not be so hard to figure out.

GeezDeals
United States
10 months using the app
February 23, 2024

this app has continuous problems that never seem to get addressed

Romesia
United States
About 1 year using the app
July 14, 2024

not comments

ِِِAlayjah
United Arab Emirates
About 19 hours using the app
ShineOn replied July 16, 2024

If you have any thoughts or suggestions in the future, we're always here to listen. Wishing you all the success!

February 20, 2024

A bit complicated

GiftswithaPoem
Luxembourg
4 months using the app
Edited February 5, 2024

New to Shine On.10/1/23 . I am having a hard time connecting you your page to set up design cards. Requesting help. Updating note to Shine-On 2/5/24 Still having issues bring product over to my store. One in particular the Acrylic Plaques can get them to port over to my website/store. Requesting heplp to no avail.

Perfect Gifts Inc.
United States
12 months using the app
August 31, 2023

I csn not get the verification to work

Life Is Good Store
United States
7 months using the app