Reviews (1,729)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management easy. They praise the high-quality, customizable jewelry and extensive customization options. The responsive customer service, educational resources, and transparent pricing, including a free plan, are highly valued. Reliable shipping and a supportive community through platforms like Facebook Live enhance the user experience.

October 24, 2024

aside from the products the website is overall ok

Dar2Shine
United States
12 months using the app
ShineOn replied October 28, 2024

Thank you for your feedback! 😊 We're glad to hear that you find our website satisfactory overall, and we appreciate your thoughts on our products. If you have any suggestions on how we can improve the website experience, we'd love to hear them! We're always looking for ways to make things even better for our merchants.

Keep shining and happy selling! 🌟

August 27, 2024

The app is very user friendly and I love the fact they offer a free plan. This is awesome for those of us just starting out as you have everything you need to get started. ShineOn has really exceed my expectations. I am so excited about getting my store active!

Trendy Mobb Custom Gifts
United States
7 days using the app
ShineOn replied September 3, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find the app user-friendly and that our free plan is helping you get started. It's great to know that ShineOn has exceeded your expectations, and we're just as excited as you are to see your store go live!

If you need any assistance as you continue setting up, we're here to help.

Keep shining and happy selling!

November 11, 2024

Just starting out, Not too bad so far :) choosing what to sell would be the only hard part.

FallIntoThings
United States
3 days using the app
ShineOn replied November 19, 2024

Welcome to ShineOn! We're glad to hear you're finding it smooth so far. Choosing what to sell can be a tough decision, but focusing on unique, high-margin products that resonate with your target audience is always a great start.

If you need any tips or guidance, we’re here to help you succeed.

Keep shining and happy selling!

October 8, 2024

Very good website, but I just can't seem to understand the delivery times. It said 3-4 days and it's been 3 days but now delivery updates yet.

Nebula Jewels
United States
4 days using the app
ShineOn replied October 11, 2024

Thank you for sharing your experience with us! We’re glad you’re finding our website helpful, but we understand how important it is to have clear delivery updates. Shipping times can sometimes vary depending on location and other factors, but if you’d like a closer look at your order status, feel free to reach out to our support team—they’d be happy to assist.

Thank you for your feedback!
-ShineOn Team

September 14, 2024

I really dislike that I can't see the back of the journal I'm creating. That's just odd to me.

So This Is Home
United States
2 months using the app
ShineOn replied September 16, 2024

Thank you for sharing your thoughts! We completely understand how seeing all sides of your product is crucial for the best design experience. Your feedback is really valuable, and we're always working to improve our platform. We’ll pass this along to our team to consider as we continue enhancing our design tools.

Thank you for your feedback!
-ShineOn Team

August 21, 2024

I'm new to all of this....so it's been a little frustrating and exhilarating at the same time. I look forward to getting to know the products more and selling a LOT!!!

Designed for You
United States
8 days using the app
ShineOn replied August 26, 2024

Welcome to ShineOn! It’s completely normal to feel both frustrated and exhilarated when starting something new, especially in the world of eCommerce. We’re excited to have you on board and confident that with time, you’ll become more comfortable with the process and start selling a lot!

Remember, we’re here to help you every step of the way. If you have any questions or need assistance, don’t hesitate to reach out.

Keep shining and happy selling!

August 29, 2024

the set up process was simple and quick

My Store
United States
About 2 months using the app
ShineOn replied September 3, 2024

Thank you for your feedback! We're glad to hear that you found the setup process simple and quick. Making things easy for our users is one of our top priorities.

If you have any questions or need further assistance, we're here to help.

Keep shining and happy selling!

July 28, 2024

This app is great. I am learning to design products and uploading the designs into Shineon is easy. Making adjustments are easy as well.

Joyful Heart, LLC
United States
2 months using the app
ShineOn replied July 30, 2024

Thank you for your fantastic review! We're thrilled to hear that you find designing and uploading products with ShineOn easy and straightforward. It's great to know that making adjustments is a breeze for you too.

We're here to support you on your journey, so if you ever need any help, feel free to reach out.

Keep shining and happy selling!

August 24, 2024

It takes some time to get it, but when you do it's great and customer service is great as well!

Melanated Magnificents2
United States
4 days using the app
ShineOn replied August 26, 2024

It takes some time to get it, but when you do it's great and customer service is great as well!

October 6, 2024

I don’t know but I’ve heard a lot about ShineOn & lm trusting there reputation.

It’z Yourz
United States
7 days using the app
ShineOn replied October 8, 2024

Thank you for trusting us to be part of your journey! We're proud of our reputation and committed to providing you with the tools, support, and quality products you need to succeed. If you have any questions along the way, we're here to help!

Keep shining and happy selling!