Reviews (1,729)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management easy. They praise the high-quality, customizable jewelry and extensive customization options. The responsive customer service, educational resources, and transparent pricing, including a free plan, are highly valued. Reliable shipping and a supportive community through platforms like Facebook Live enhance the user experience.

September 19, 2024

I am brand new to ecommerce and ShineOn has made starting out so much easier. They have high quality products that ship from the USA making shipping so much faster. They also have great customer service!

DreamWow Gifts
United States
3 months using the app
ShineOn replied September 23, 2024

Thank you for your wonderful feedback! We're thrilled to hear that ShineOn has made your eCommerce journey easier and that you're happy with our high-quality, USA-based products and fast shipping. It's great to know our customer service has also met your expectations!

If you ever need further assistance as you grow your business, we’re here to help.

Keep shining and happy selling!

October 16, 2024

ShineOn is top notch in customer service, education and tools. They really care about their sellers and want you to succeed. I highly recommend them.

SWT Jewelry And Gifts Shop
Canada
5 months using the app
ShineOn replied October 18, 2024

Your response looks great and aligns well with ShineOn's tone of voice! It's warm, appreciative, and reinforces the values of supporting merchants. The closing "Keep shining and happy selling!" adds a nice, personal touch. It perfectly conveys gratitude and encouragement. Excellent job!

September 16, 2024

so far it is going really good. Great products, awesome video content about products and helpful team members. I love Shine on!

Simply Joyful Gifts
United States
4 months using the app
ShineOn replied September 19, 2024

Thank you for your wonderful review! We're thrilled to hear that things are going so well for you and that you're enjoying our products, video content, and support from the team. Your enthusiasm means a lot to us!

Keep shining and happy selling!

November 16, 2024

ShineOn integrates easily with online store platforms. The app is intuitive and easy to use.

Just Nice Gifts
United States
3 months using the app
ShineOn replied November 19, 2024

Thank you for your great feedback! We're thrilled to hear that ShineOn integrates seamlessly with your online store and that you find the app intuitive and easy to use. Making your experience smooth and hassle-free is our goal!

Keep shining and happy selling!

September 11, 2024

Getting started now, ShineOn has been easy to work with!

unique-fines.com
United States
About 1 year using the app
ShineOn replied September 16, 2024

Thank you for your review! We're excited to hear that getting started with ShineOn has been a smooth experience for you. We're here to support you every step of the way as you build your business.

Keep shining and happy selling!

October 9, 2024

I appreciate the ease of setting up your store and the shine on products. It has been an amazing journey so far! I'm excited to make my first sell.

Blu Chai
United States
21 days using the app
ShineOn replied October 11, 2024

Thank you for your wonderful feedback! We’re so glad to hear that setting up your store has been easy and that you’re enjoying the ShineOn products. Your first sale is just around the corner, and we’re here to cheer you on every step of the way!

Keep shining and happy selling!

October 14, 2024

Great experience so far. I love how easy it is to use.

Royaltee Shoppe
United States
About 1 year using the app
ShineOn replied October 15, 2024

Thank you for your kind words! We're thrilled to hear you're having a great experience and finding ShineOn easy to use. Making things simple for you is what we’re all about!

Keep shining and happy selling!

October 28, 2024

Hands down the best POD provider I work with. Unparalled customer service and quality products. The community is very supportive and helpful too.

Bill and Dot's Finds
United States
9 months using the app
ShineOn replied October 30, 2024

Thank you so much for the glowing review! 🌟 We’re thrilled to hear that ShineOn stands out as your top print-on-demand partner. We take pride in offering quality products and stellar customer service, so it’s wonderful to know these efforts make a difference for you. And we’re so glad you feel supported by the ShineOn community—our Shine-y’s really are one of a kind!

Keep shining and happy selling! ✨

September 10, 2024

ShineOn excels in delivering high-quality, customizable jewelry with impressive craftsmanship. Their user-friendly platform ensures seamless integration with e-commerce sites, and their fast fulfillment and global shipping options enhance customer satisfaction. The responsive customer support team is always ready to assist, making ShineOn a standout choice for any business seeking a reliable print-on-demand partner. Highly recommended for its product quality, efficiency, and excellent service.

Ethereal Finds Boutique
United States
About 2 months using the app
ShineOn replied September 16, 2024

Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you appreciate the quality of our customizable jewelry and the ease of integrating ShineOn with your e-commerce store. It's great to know that our fast fulfillment, global shipping, and customer support have made a positive impact on your business. Your recommendation means the world to us!

Keep shining and happy selling!

September 1, 2024

I love the product, but when I add them to my store it shows sold out I did reach out to your company by chat, but they weren't able to help me, but I will still keep on trying to figure out why it's doing that.

Aurora Creations
United States
21 days using the app
ShineOn replied September 4, 2024

Thank you for your feedback, and I’m sorry to hear about the trouble you’re having with products showing as sold out in your store. I understand how frustrating that can be, especially when you're eager to start selling.

Here are a few steps that might help:

1. Check Inventory Settings: Make sure the "Track quantity" option is correctly set for your products in Shopify. If it’s tracking inventory, ensure there’s a quantity available.

2. Sync Issues: Try resyncing your products between ShineOn and Shopify. Sometimes a quick resync can resolve the issue.

3. Product Status: Ensure that the products are set to "Active" and available on the sales channels you’re using.

I appreciate your persistence in trying to resolve this issue. If it continues, please reach out again, and we’ll do everything we can to assist you.

Thank you for your patience, and we hope to get this sorted out for you soon.

Thank you for your feedback!
-ShineOn Team