Reviews (295)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, streamlining order management and fulfillment. The easy installation and user-friendly interface, alongside effective onboarding and personalized support, enhance the setup experience. Its reliable order processing, responsive customer service, global shipping capabilities, and low minimum orders are also highlighted. Features like inventory synchronization and efficient tracking uploads further boost logistical operations.

Edited December 27, 2022

From start to finish, I have been supported and was guided through the entire process with Shipbob and Shopify integration by Ankit Gupta. All my questions were answered without hesitation and with honesty.

Slaefitness
United States
6 months using the app
March 4, 2021

We have used Shipbob for the past 4 months after migrating from a more antiquated fulfillment organization. We evaluated 5 fulfillment organizations prior to choosing Shipbob. There are 3 major reasons we chose Shipbob. First, Shipbob gave us the ability to analyze how to distribute our product across multiple warehouses in different parts of the US. Currently, we use 2 locations and are debating with Shipbob about moving our products into a 3rd location. The primary advantage of multiple locations has been reduced shipping cost, however with the winter storms and COVID we have also been able to fulfill out of an alternative location when one of the locations has been offline. This process has been automated and seamless which has saved us from a major customer satisfaction issue. The second reason we chose Shipbob is that they are truly partnering with us. They have made recommendations (location, box size, etc..) to help us reduce costs. Their pricing transparency and reporting is excellent and has helped us close our monthly reporting days earlier than with our prior fulfillment vendor. Lastly, we chose Shipbob because of its ease of integration and Dashboard. Everything from setting it up to running your shipping, changing addresses, chasing down customer sat issues etc... is available to us in an easy to use, intuitive, user friendly dashboard. Ultimately, we are very pleased with our decision to partner with Shipbob.

Skinesa
United States
5 months using the app
March 29, 2021

I used this app to integrate our Shopify store with our Shipbob account to automise orders fulfillment. It works perfect!

Villa Cotton
United States
5 months using the app
ShipBob replied March 29, 2021

Thanks Villa team! Automation is what we aim for!

January 24, 2024

Great experience working with Shipbob, their implementation team is very communicative and helpful and ensured a smooth implementation process.

Skinuva
United States
5 months using the app
October 9, 2023

I had a great onboarding experience with Ankit. I had many questions he was able to answer quickly and effectively

Implementation Specialist- "Ankit Gupta"
Your name - "Arron ben"
Your company name - "Clutchloop"

ClutchLoop
United States
5 months using the app
June 2, 2021

Works well and accurate during our launches. Easy app to implement will continue using for our store.

ANDBOX
United States
5 months using the app
January 10, 2024

ShipBob has been nothing but the best for my business! Everything throughout this process has been seamless and any issues that arose, they acted fast to fix them. Pramod is the absolute best and has helped me tremendously!

GuaranTeeth
United States
4 months using the app
September 20, 2023

Shipbob has made all our fulfillment process SO simple and easy. As a merchant located in Canada fulfilling mainly to the USA, this has been extremely important. We are now shipping to USA, Canada, Australia, New Zealand, and UK through Shipbob and it's been super easy. On top of that, their support team has been there every step of the way - including when I made a few pretty big errors myself. Everything is quickly answered and resolved. Thank you Shipbob!

The Icing Artist
Canada
4 months using the app
January 13, 2024

Easy app to install and use. Orders are quick and seamless.
I am able to see all my order information quickly and easily
Any technical issues are handled promptly and thoroughly

Peaches Skincare
United States
4 months using the app
December 23, 2022

Shipbob has been smoothly assisting our business in getting orders shipped out and managed via the connection to Shopify. Very responsive and Lacey has been helpful.

Ashley N. Kirkwood
United States
4 months using the app