Reviews (264)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, enhancing e-commerce efficiency. They praise the effective onboarding and responsive customer support that quickly resolves issues. Features like quick order processing, global shipping, and transparent pricing are highlighted, along with inventory sync and customizable rules that improve workflow. Merchants report positive business growth impacts from using the service.
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The ShipBob team has been wonderful to work with. They are hands-on and fast to respond, resulting in a smooth integration! Our rep, Samantha R. has given us the gold standard of customer service. She has repeatedly helped us with challenging orders & ensured the best customer care for our clients. I highly recommend!
Love to hear this! Samantha is one of our favorite Implementation Engineers, glad you loved her too! Best of luck growing your business and we are happy to be your partner in doing so!
Kevin
VP of Partnerships - Shopify
ShipBob, Inc.
Great app. Works seamlessly and super easy to onboard with the Shipbob team and my Implementation Specialist- Ankit Gupta.
Thomas Dawson
Dalkin&Co
Helpful, informative and effective - our implementation manager Jordan held our hand every step of the way !
Ease of installation - They make it very simple with endless resources and very clear links and on top of that they have a dedicated manager to your account that helps you out of any sticky situation
Speed and reliability of order ingestion - This works really well, the only thing that needs to be upgrades is the manual process of WRO which is the box configurations. You have to manually mount each box content. This should be part of a spreadsheet.
Tracking upload speed - This happens quickly from the tests we have done
Technical support / outages - The manager Aravinhtan has been very responsive and in helping us
Also, as a next step I would ask them to integrate more with Gorgias to allow us to create return labels without having to go into shipbbob
good stuff so far. I appreciate the easy ship mapping and the walkthroughs have been extremely helpful
Excellent fulfillment, excellent customer service, Aravinthan has been very helpful in getting my business dialed in. Highly recommended!
Shipbob has been great to work with so far. I love that I have a dedicated account rep who can help me sort out whatever issue may be happening. I definitely am very happy with the service.
Been using Shipbob for a long time already, glad to see they're offering a good solution on shopify rather than a third party.