Reviews (295)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient order processing and seamless Shopify integration, enhancing e-commerce operations. It's noted for reliable fulfillment, quick processing, and accurate order fulfillment. The onboarding is straightforward, and the interface is user-friendly with features like inventory sync. The customer service team is responsive and effective in issue resolution, making it ideal for handling large volumes of orders and improving fulfillment reliability.

September 25, 2023

Great app. Works seamlessly and super easy to onboard with the Shipbob team and my Implementation Specialist- Ankit Gupta.

Thomas Dawson
Dalkin&Co

Dalkin and Co
United States
About 1 month using the app
February 2, 2024

Integration was easy and seamless. Continued support from ShipBob team has been invaluable. Order tracking has been timely and accurate

SkinMason
Canada
About 1 month using the app
February 26, 2024

Setup was very easy even with additional marketpalces like TikTok Shop and Etsy importing orders. Highly recommended for startups looking to scale without the overhead of renting and staffing a warehouse. The implementation team was also great to work with. Shoutout to Maverick for making everything a breeze! No more dealing with label printers and packaging out of my 1-bedroom apartment :)

Urban Bonnet Co.
United States
About 1 month using the app
September 20, 2023

Helpful, informative and effective - our implementation manager Jordan held our hand every step of the way !

Elle-Sera
United Kingdom
About 1 month using the app
October 16, 2023

Ease of installation - They make it very simple with endless resources and very clear links and on top of that they have a dedicated manager to your account that helps you out of any sticky situation

Speed and reliability of order ingestion - This works really well, the only thing that needs to be upgrades is the manual process of WRO which is the box configurations. You have to manually mount each box content. This should be part of a spreadsheet.

Tracking upload speed - This happens quickly from the tests we have done

Technical support / outages - The manager Aravinhtan has been very responsive and in helping us

Also, as a next step I would ask them to integrate more with Gorgias to allow us to create return labels without having to go into shipbbob

Authen Running
United States
About 1 month using the app
October 4, 2023

good stuff so far. I appreciate the easy ship mapping and the walkthroughs have been extremely helpful

lacorsagame.com
United States
29 days using the app
September 28, 2023

Excellent fulfillment, excellent customer service, Aravinthan has been very helpful in getting my business dialed in. Highly recommended!

TeeBox Coffee Co
United States
21 days using the app
January 18, 2022

Been using Shipbob for a long time already, glad to see they're offering a good solution on shopify rather than a third party.

yurtleapparel
United States
28 minutes using the app
February 21, 2025

Bold Buns
United States
About 1 month using the app
January 23, 2025

Urbanucci
United States
About 2 months using the app