ShipBob Fulfillment

Easy and communicative!

Onboarding was easy, everything went as expected.
Had 1 small glitch, contacted my support rep and fixed the issue immediately.
I would recommend ShipBob Fulfillment.

We used to have multiple warehouses and fulfillment partners. By consolidating our fulfillment to ShipBob, we are able to increase our margins substantially while also offering better shipping times and service for our customers. The integration of Shipbob with our Shopify platform was very easy and guided by our onboarding specialist and the software platform they use has given us insight into our orders and fulfillment status we never had before.

Had a great experience so far.. great business decision

We worked with SB for more than a Year. Must say it wasn't a smooth process on either side of the equation, however we were able to make it work and now it look one of the best choice we did for our business.
Great work behind the scene from our Costumer Representative Chetan, able to connect us and have a quick turnaround when issue came up. Definitely recommended as Fulfilment option

ShipBob has been a great app and I recommend it to anyone looking for a 3PL app. Customer support is always very helpful. The app itself is pretty intuitive once you learn the ins and outs of it and fulfillment times are very good. It really helped me take my business to the next level!

Samantha DiPaulo, Ashley Pakenham, the ShipBob B2B team and many others truly care about our business and who we are. Not only that but they almost feel like my long time friends at this point. Can’t say enough good. Yes we’ve had our challenges and mess ups but i do believe they really care to improve.

I would say we had a rough onboarding process at the start, but it was quickly remedied by the staff at shipbob. Working with their team helped to smoothly transition us onto their site. Everything was thoroughly explained and they were typically pretty able to provide information and assist where they can. I had amazing service from Bailey, Brendan, and Aravanthin. Would definitely recommend using as a fulfillment service.

I worked with Ankit Gupta to integrate my Shopify store with ShipBob and the process could not have gone better. I am thoroughly impressed with ShipBob's ease of installation and technical support. I would highly recommend.

Really impressed with the both the app and the shipbob team. Switching 3PLs always feels risky, but incredibly glad we did. A few of the highlights
- Multiple warehouse spread across the country
- Ability to send inventory to a single warehouse and have it be automatically distributed
- Our fulfillment costs are about $2-3 less per order now
- Really high fulfillment accuracy. Previous 3PL had an error rate of about 0.5% and Shipbob it at least 10x less.
- Great software. Really easy to create digital bundles, add products together
- Inventory analytics and visibility through the software to forecast how long supply is remaining.
- Auto-shipping speed upgrades if a warehouse gets overwhelmed and they miss their SLA. This is really nice b/c it gives our customer service team some peace of mind if order get shipped out a day late.
- Easy to get reimbursements for lost product or packages.
- Good EDI integrations if you do B2B or wholesale