ShipBob Fulfillment , 193 reviews

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, offering features like inventory sync and order processing delay. They commend its speed, reliability, and cost-effectiveness. The customer service is praised for being responsive and helpful. The app is continuously updated with new features and integrations. Merchants find the onboarding process smooth and value the dedicated account manager. The multiple warehouse locations are beneficial in reducing shipping times and costs.

February 9, 2022

We use Shipbob for all of our fulfillment and warehousing needs. We can confidently rely on them for inventory tracking and receiving inventory.

Dope Dog
United States
Over 3 years using the app
Edited December 30, 2022

This app is working well for me. It sends order information to Shipbob for products with Shipbob set as inventory source and sends the tracking information back. I also use it to sync inventory so that we don't oversell products. Thanks!

King Kong Apparel
United States
Over 3 years using the app
June 9, 2021

Great order fulfillment center and friendly onboarding support. They do exactly what they say they do

www.kandymask.com
Canada
Over 3 years using the app
March 15, 2021

The API works great, would like to have the weight of the shipment (actual vs dim), actual inventory. Also it would be nice if you when split a shipment that it updated both tracking numbers. Overall Shipbob is amazing, the above comments are all growing pains and I am guessing will be sorted out over time. Shipbob can handle the easiest to the most complex shipping issues!! Try them you will not be disappointed.

EquiLife
United States
About 3 years using the app
June 8, 2021

We love ShipBob and the team they have working to send orders to our customers in a timely manner. Additionally, ShipBob provides a great dashboard to help us analyze data and track our costs.

African Ancestry
United States
About 3 years using the app
June 8, 2021

The ShipBob team works closely with us to ensure our inventory is managed efficiently and that our customers expectations are met.

Good Clean Love
United States
About 3 years using the app
Edited October 15, 2021

Shipbob has been our fulfillment partner since we started, and has been seamless to work with!! They continue to add value above and beyond their core features. We love them!

L'AMARUE
United States
Almost 3 years using the app
February 26, 2021

The integration with Shopify works great and Shipbob's technology and fulfillment network have allowed us to reduce costs and get our products to our customers quicker. Also, their analytics dashboard allows us to have all the data we need to run our business more efficiently. Highly recommended!

Open Water
United States
Over 2 years using the app
March 4, 2021

Using ShipBob for almost two years now. Seamless Shopify integration. Orders go directly to the ShipBob dashboard and are marked 'fulfilled' in Shopify once they're ready. We will keep working with ShipBob. They keep improving to continuously get even better. Really recommend using ShipBob.

Jimmy Joy USA
Netherlands
Over 2 years using the app
March 15, 2021

We've been working with Shipbob since 2018 and there are several reasons why Shipbob has been the perfect partner. First of all, speed to scale with us, pick-pack and ship with a business growing 1200% in a couple of weeks. Second of all, the locations across the US. We sells flammable goods that need to be shipped via ground, so Shipbob has been a great ally as they have 3pls all over the US facilitating 2-3 day delivery time for any customer in the US. Specially when weather challenges happen, being able to have different 3pls to ship from, allows you to ensure you seamless supply chain.
Also their advanced software help us to quickly understand shipping costs and how to improve shipping times and costs by being closer to where your customer.

Touchland
United States
Over 2 years using the app
ShipBob replied March 19, 2021

Thanks Touchland team - your success has been a pleasure for us to witness. Keep selling awesome products and we'll keep fulfilling them!