Reviews (257)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify integration and user-friendly interface, enhancing e-commerce operations. They commend the thorough and supportive onboarding process, quick and reliable order fulfillment, and responsive customer support. The app's global shipping capabilities and robust inventory management, including real-time updates and detailed analytics, are highlighted as key features. Merchants also find the pricing competitive and appreciate the custom solutions and strong technical support, contributing to significant business growth.
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We've been working with Shipbob since 2018 and there are several reasons why Shipbob has been the perfect partner. First of all, speed to scale with us, pick-pack and ship with a business growing 1200% in a couple of weeks. Second of all, the locations across the US. We sells flammable goods that need to be shipped via ground, so Shipbob has been a great ally as they have 3pls all over the US facilitating 2-3 day delivery time for any customer in the US. Specially when weather challenges happen, being able to have different 3pls to ship from, allows you to ensure you seamless supply chain.
Also their advanced software help us to quickly understand shipping costs and how to improve shipping times and costs by being closer to where your customer.
Thanks Touchland team - your success has been a pleasure for us to witness. Keep selling awesome products and we'll keep fulfilling them!
Ship on was exactly what our business needed. We needed a reliable company that would handle everything for us. Once an order is placed, they pick, package and ship it our for us. It’s truly a one stop shop. The platform is pretty simple for beginners which was a plus for us. If we are ever unsure or have questions the chat button and FAQ resources are there. No matter how big our business grows we plan on continuing with their services simply because it takes the headache away and they get the job done!
Shipbob has made my fulfillment so much easier and efficient. My account manager, Neel B is incredible. He is always available, makes time to meet with me, and proactively shares methods for me to use to be more effective, efficient, and serve customers at a lower cost. I honestly view Neel as a member of my team and would feel lost without him. I appreciate this the most about Shipbob!
Wow, this is a tremendous testament to Neel - we love him too, so glad to hear you agree. Cheers!
Kevin
VP - Partnerships
We worked with SB for more than a Year. Must say it wasn't a smooth process on either side of the equation, however we were able to make it work and now it look one of the best choice we did for our business.
Great work behind the scene from our Costumer Representative Chetan, able to connect us and have a quick turnaround when issue came up. Definitely recommended as Fulfilment option
Works well. Haven't had any problems linking our Shopify store. I'm happy that they introduced an optional delay so we can run a one click upsell app.
Ship Bob does a good job for us. The interface is pretty easy to use and they ship on time. I would recommend them
Shipbob is an incredible 3PL. They have helped us in many ways with scaling our business. They provide great insights, communication, and always hit their SLA's. I would recommend them to anyone looking to take their business to the next level.
ShipBob's software is great. App setup is simple and easy. Very intuitive and functional. We've been using it for years and have seen how their product team continues to improve it month after month.
This app integrates seamlessly with our Shopify fulfillment setup. Works perfectly. Set it and forget it.
Ease of installation 10/10
Speed and reliability of order ingestion 10/10
Tracking upload speed 10/10
Value-add features like inventory sync, rules, and order processing delay 10/10
Technical support 7/10 but when you get your volume orders up, then you get a merchant care specialist assigned to your account and the experience becomes 10/10.