ShipHero Inventory & Shipping

ShipHero Inventory & Shipping

by ShipHero

The complete inventory, order management and shipping solution

4.7 of 5 stars(107 reviews)

Focus on Growth

Everything you need to run your fulfillment operations from inventory, order management, picking/packing/shipping to returns & reports.

Reduce Shipping Costs

Simultaneously, connect to multiple carriers & rate shop the cheapest possible rate to deliver it to the customer by the expected date

Run a Fearless Warehouse

ShipHero’s mobile app puts operations in your hands. Every movement of your orders & inventory is tracked in real-time. No surprises!


About ShipHero Inventory & Shipping

ShipHero is a complete WMS/OMS solution.

Highlights

Complete cloud based solution that works in your web browser, with the best mobile app for ios devices that allow your team to work in the warehouse. * Inventory synchronized across all of your connected sales channels. * Automation rules reduce manual tasks and make your team smarter. * Batch order processing on mobile and desktop means orders fulfilled faster. * Use barcodes for products, locations, boxes and commands - no other software needed. * Ship rate quoting always ensures you get the cheapest shipping option for each order. * Purchase order management to help you replenish stock from your vendors. * Returns management allows your customers to generate returns. * Reporting helps you understand everything from how much you’re spending on shipments, sales history, inventory changes and even team performance. * Ready to go with Amazon and Amazon FBA.

All inventory managed in one place

  • Ensure accurate inventory counts with tracked changes and cycle counting.
  • Set barcodes, pick and overstock locations, vendors and customs information.
  • Set dimensions and weights to simplify pack & ship tasks.
  • Make changes in bulk.
  • Create and manage kits.
  • Manage inventory across different warehouses, set rules for allocation.
  • Reporting that give you insight to inventory changes, sales history, stale inventory, cost of goods.

Faster and smarter order fulfillment

  • Automation rules allow you to reduce repetitive tasks, and get very creative with orders
  • Identify and easily merge orders that can be merged and save on shipping.
  • You won’t find an easier and more powerful app to batch pick and ship orders ready to go with barcode scanning and voice picking.
  • Walk less. ShipHero figures out the most efficiently picking routes so you can save the footsteps.
  • Manage order priority, grouping, holds or let automation do that for you.
  • Know in real time what’s happening with any order.
  • Barcodes help you avoid errors, and it’s all built in.

Shipping

  • Use automation to set shipping methods based on weight, line items, customer, shipping destination and more.
  • Let Ship Hero figure out the cheapest shipping label for each order.
  • Send your customer shipping confirmation and tracking info when orders are shipped.
  • View reports on shipments, know what carriers and options are being used and cost.

Additional Features

  • Kitting
  • Advanced cycle counting
  • Purchase order management
  • Automation rules
  • Easy, self-generated customer returns
  • Produce barcodes and leverage barcode scanning
  • Team activity and tracking
  • Merged Order Notifications to save money

Integrates with

  • Amazon,
  • USPS,
  • BigCommerce,
  • Cratejoy,
  • eBay,
  • Channel Advisor

Media gallery

Support

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

For Brands

$499/month

$99 per month per additional user, $39 per additional store connection

  • Includes 2 Users and 10 Store Connections

  • Unlimited Orders

  • Multi-Warehouse

  • API Access

  • Batch Pick & Pack

  • Single-Item Batch

For 3PLs

$999/month

$99 per month per additional user, $29 per connected store

  • Includes 5 Users

  • Unlimited Orders

  • Multi-Warehouse

  • API Access

  • Batch Pick & Pack

  • Unlimited Clients at no charge

Enterprise+

$2,500/month

$299 per additional user, $39 per additional store connection

  • Includes 5 Users and 10 Store Connections

  • Unlimited Orders

  • Multi-Warehouse

  • Batch Pick & Pack

  • Account Manager

  • Quarterly Business Reviews

  • SLA

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.7 of 5 stars
Based on 107 reviews

  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (5)

Most recent reviews

HappierToGive

Sadly we had the worst 6 months ever using this app, The support gave terrible advice, we had to figure out most things on our own, had constant problems and had to manage a huge mess while deleting them from our software to integrate a new system. It was pretty stressful.

Developer reply

August 16, 2019

This is extremely sad to hear. I personally (Nicholas) had reached out and chatted with Taylor on a couple of the setup issues which were related to billing setup (there was a bug we needed to resolve) along with some settings that were incorrectly configured. As a team that sees a reflection of our work through our customers, a 1-star review is hard to take as we typically get it right. We're sorry we were not the solution for you.

Eternal Water

ShipHero solved a huge fulfillment problem we were having and has allowed us to efficiently track product lot codes by shipment. Matt was extremely helpful during onboarding and open to unorthodox solutions/ideas to solve the problem we encountered with other software. We previously tried 4-5 other cloud inventory management/fulfillment "solutions" that did not solve anything for us - including ShipStation and Trade Gecko. ShipHero is our inventory and shipping hero :)

Developer reply

August 6, 2019

You're making us blush. Thank you for allowing us to get creative on optimizing your setup, I'll be sure to send the kudos to Matt :)

American Tall

We've been using Ship Hero for about a year now and are thrilled. The biggest thing when comparing it to other solutions is that it's intuitive and streamlined. As a team of millennials we've found many of the other solutions out there were simply too clunky, time consuming and outdated.. we LOVE using ship hero and are excited to continue to grow with them.

Their support has been some of the best we've experienced in our 3 year history -always pleasant, knowledgable and willing to dig into any issues that arise. Although there have been a number of integration hiccups, as soon as they've been identified support is on it and doesn't stop until it's resolved. Extra credit needs to be given to Nicholas who somehow always finds the time to respond and make sure we're taken care of regardless of the situation. It's very clear that they intend to continue growing by providing an awesome product and the proper support to go along with it.

Very scalable- Prior to Ship Hero we were doing a lot of things manually and were always a little concerned about our ability to scale. Ship Hero has completely changed our whole warehousing system and has given us the confidence to scale as quickly as we want. We think it's a great solution for small, mid-size and large companies. Once you make the switch and learn the platform you'll never want to go back.