ShipHero Inventory & Shipping

ShipHero Inventory & Shipping

by ShipHero

The complete inventory, order management and shipping solution

4.7 of 5 stars(113 reviews)

Focus on Growth

Everything you need to run your fulfillment operations from inventory, order management, picking/packing/shipping to returns & reports.

Reduce Shipping Costs

Simultaneously, connect to multiple carriers & rate shop the cheapest possible rate to deliver it to the customer by the expected date

Run a Fearless Warehouse

ShipHero’s mobile app puts operations in your hands. Every movement of your orders & inventory is tracked in real-time. No surprises!


About ShipHero Inventory & Shipping

ShipHero is a complete WMS/OMS solution.

Highlights

Complete cloud based solution that works in your web browser, with the best mobile app for ios devices that allow your team to work in the warehouse. * Inventory synchronized across all of your connected sales channels. * Automation rules reduce manual tasks and make your team smarter. * Batch order processing on mobile and desktop means orders fulfilled faster. * Use barcodes for products, locations, boxes and commands - no other software needed. * Ship rate quoting always ensures you get the cheapest shipping option for each order. * Purchase order management to help you replenish stock from your vendors. * Returns management allows your customers to generate returns. * Reporting helps you understand everything from how much you’re spending on shipments, sales history, inventory changes and even team performance. * Ready to go with Amazon and Amazon FBA.

All inventory managed in one place

  • Ensure accurate inventory counts with tracked changes and cycle counting.
  • Set barcodes, pick and overstock locations, vendors and customs information.
  • Set dimensions and weights to simplify pack & ship tasks.
  • Make changes in bulk.
  • Create and manage kits.
  • Manage inventory across different warehouses, set rules for allocation.
  • Reporting that give you insight to inventory changes, sales history, stale inventory, cost of goods.

Faster and smarter order fulfillment

  • Automation rules allow you to reduce repetitive tasks, and get very creative with orders
  • Identify and easily merge orders that can be merged and save on shipping.
  • You won’t find an easier and more powerful app to batch pick and ship orders ready to go with barcode scanning and voice picking.
  • Walk less. ShipHero figures out the most efficiently picking routes so you can save the footsteps.
  • Manage order priority, grouping, holds or let automation do that for you.
  • Know in real time what’s happening with any order.
  • Barcodes help you avoid errors, and it’s all built in.

Shipping

  • Use automation to set shipping methods based on weight, line items, customer, shipping destination and more.
  • Let Ship Hero figure out the cheapest shipping label for each order.
  • Send your customer shipping confirmation and tracking info when orders are shipped.
  • View reports on shipments, know what carriers and options are being used and cost.

Additional Features

  • Kitting
  • Advanced cycle counting
  • Purchase order management
  • Automation rules
  • Easy, self-generated customer returns
  • Produce barcodes and leverage barcode scanning
  • Team activity and tracking
  • Merged Order Notifications to save money

Integrates with

  • Amazon,
  • USPS,
  • BigCommerce,
  • Cratejoy,
  • eBay,
  • Channel Advisor

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

For Brands

$499/month

$99 per month per additional user, $29 per additional store connection

  • Includes 2 Users and 10 Store Connections

  • Unlimited Orders

  • Multi-Warehouse

  • API Access

  • Batch Pick & Pack

  • Single-Item Batch

For 3PLs

$999/month

$99 per month per additional user, $29 per connected store

  • Includes 5 Users

  • Unlimited Orders

  • Multi-Warehouse

  • API Access

  • Batch Pick & Pack

  • Unlimited Clients at no charge

Enterprise+

$2,500/month

$299 per additional user, $39 per additional store connection

  • Includes 5 Users and 10 Store Connections

  • Unlimited Orders

  • Multi-Warehouse

  • Batch Pick & Pack

  • Account Manager

  • Quarterly Business Reviews

  • SLA

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.7 of 5 stars
Based on 113 reviews

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (5)

Most recent reviews

Cents Of Style

After over a year of searching and researching to find a robust, 2.0, inventory software management tool with 3PL features I had a friend recommend Shiphero. After a brief intro call I was intrigued, after the full demo I was blown away. Now, 1 month into our full integration and the software does what it says and more.

There is a level of thoughtfulness and organization that has gone into building Shiphero for the modern e-commerce business. From the sell ahead feature to the automation of shipping methods to every single field and feature. Shiphero allows us to create the rules that will help us continue to run an efficient warehouse without hindering our Sales and Marketing efforts.

Like any robust software there are nuances and tricks one must learn, but with patience and time even these nuances were well thought out and exist for a reason.

I also wanted to acknowledge the amazing support staff. Our account rep Matt has gone above and beyond on multiple occasions to help us as we learn the system. The customer service is hands down the most impressive I have ever experienced.

I am very happy and I have already recommended Shiphero to several of my friends in e-commerce.

5 stars is well deserved.

Eliquidstop

Amazing app, not the easiest to set up but if your tech-savvy and are willing to spend some time diving in this software is amazing. ONLY issue si have that really bugs me is the support is trash, emails only and takes 24 hours to get help when sometimes i need assistance on something immediately, figure you have customers paying 1k a month or more and they only have emails? Also the reps don't even read your questions properly but just answer what they assume your asking and this results in them answering something you didn't ask, thus more wasted support time for a solution.

The Goulet Pen Company

ShipHero is great! It is our first WMS and a good fit for a growing e-commerce operation. We transitioned from a paper pick ticket process to barcodes and scanners and ShipHero pretty much does everything we need it to do. Onboarding was very helpful. Danielle stuck with us and answered all of our questions. Post-onboarding support has been great as well. They actually add features that we request! We needed a custom report through their API and their developers made it happen for us! Their ecosystem is a little jumbled between multiple apps and web-based platforms. It can be hard to know where to find certain settings and there are multiple exports/imports for different product details. Hopefully this will be streamlined in future updates.
Consistent weekly upgrades and bug fixes are great. The software seems to be getting better all the time.