ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

by ShipMonk

Stress Less, Grow More.

4.7 of 5 stars(13 reviews)

Industry-Leading Software

Our software was developed to help ecommerce businesses take a proactive approach to shipping and fulfillment.

Discounted Shipping Options

ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you.

Dedicated Customer Support

Each ShipMonk customer will be assigned a dedicated Happiness Engineer to answer any questions or concerns regarding their account.


About ShipMonk | Order Fulfillment

ShipMonk’s fulfillment services and software was developed to help eCommerce businesses take a proactive approach to shipping and fulfillment, so that everyday challenges never slow down growth.

Powerful Software - ShipMonk's software has the ability to map SKUs across various sales channels and bundle an infinite amount of product combinations so you can change your product offerings without worrying about tracking, inventory levels, or fulfillment.

  • Direct Shopify integration - no more importing orders
  • Real-time shipping rates
  • Order tracking
  • Real-time inventory management
  • Account notifications
  • Analytics and reporting
  • Automated mapping and bundling

30+ Discounted Shipping Options - ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you and your customers. Before we ship your products, you’ll be presented with an all-inclusive list of options. You can choose from the slowest and cheapest carriers, the most reliable and fastest available, and anything in between.

Dedicated Customer Support - Each ShipMonk customer will be assigned a dedicated Happiness Engineer to welcome them from the start and will always be there to answer any questions or concerns regarding their account. All of our Happiness Engineers go through a comprehensive training process designed to turn them into shipping experts, so no question is too big or too small for their expert advice.

Intelligent Storage - Unlike most fulfillment companies, we charge for storage daily, so you only pay for the days your products are stored in the warehouse. In addition, our entire warehouse is equipped with a state-of-the-art security system to ensure that your products are actively protected.

Custom Packing Procedures - A lot of other fulfillment companies focus on turnaround and lose the flexibility that a growing eCommerce business needs. Whether it's removing manufacturer labels or helping you source custom packaging, we’re flexible enough to conform to your needs each and every month.

Returns Management - To keep customer satisfaction high, you need to be able to manage returns efficiently and hassle-free. We can handle multiple categories of product returns including exchanges for different sizes, colors, quality control, product testing, product assessment, and sorting.

Additional Features: * Live Inventory Sync with Shopify * Live Shipping Rates in ShipMonk Account * International Order Processing (Free) * Free Inventory Receiving & Photos * Gift messaging * Kitting and Assembly * And More!

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Support

  • Developer website
  • Privacy policy not provided
  • (855) 222-4601
  • support@shipmonk.com

Pricing

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Pick & pack fees, shipping, and storage costs.

Overall rating
4.7 of 5 stars
Based on 13 reviews

  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    8% of ratings are 1 stars
    (1)

Most recent reviews

Hugh & Crye

Terrible at the what they should be great at: communication with their customers, shipping time, shipping accuracy, warehousing.

Le Mirch Kitchen

Awesome service for your fulfillment needs! Never experienced such a great customer service experience. What I like most is the customer service which is extremely professional. Also, I liked the software which is extremely user-friendly. Highly recommended!

Bijouxsurprise

One of the excellent options for fulfillment. They really friendly and helpful. Service and delivery are top notch. Go for it.