Our software was developed to help ecommerce businesses take a proactive approach to shipping and fulfillment.
Discounted Shipping Options
ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you.
Dedicated Customer Support
Each ShipMonk customer will be assigned a dedicated Happiness Engineer to answer any questions or concerns regarding their account.
About ShipMonk | Order Fulfillment
ShipMonk’s fulfillment services and software was developed to help eCommerce businesses take a proactive approach to shipping and fulfillment, so that everyday challenges never slow down growth.
Powerful Software - ShipMonk's software has the ability to map SKUs across various sales channels and bundle an infinite amount of product combinations so you can change your product offerings without worrying about tracking, inventory levels, or fulfillment.
- Direct Shopify integration - no more importing orders
- Real-time shipping rates
- Order tracking
- Real-time inventory management
- Account notifications
- Analytics and reporting
- Automated mapping and bundling
30+ Discounted Shipping Options - ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you and your customers. Before we ship your products, you’ll be presented with an all-inclusive list of options. You can choose from the slowest and cheapest carriers, the most reliable and fastest available, and anything in between.
Dedicated Customer Support - Each ShipMonk customer will be assigned a dedicated Happiness Engineer to welcome them from the start and will always be there to answer any questions or concerns regarding their account. All of our Happiness Engineers go through a comprehensive training process designed to turn them into shipping experts, so no question is too big or too small for their expert advice.
Intelligent Storage - Unlike most fulfillment companies, we charge for storage daily, so you only pay for the days your products are stored in the warehouse. In addition, our entire warehouse is equipped with a state-of-the-art security system to ensure that your products are actively protected.
Custom Packing Procedures - A lot of other fulfillment companies focus on turnaround and lose the flexibility that a growing eCommerce business needs. Whether it's removing manufacturer labels or helping you source custom packaging, we’re flexible enough to conform to your needs each and every month.
Returns Management - To keep customer satisfaction high, you need to be able to manage returns efficiently and hassle-free. We can handle multiple categories of product returns including exchanges for different sizes, colors, quality control, product testing, product assessment, and sorting.
Additional Features: * Live Inventory Sync with Shopify * Live Shipping Rates in ShipMonk Account * International Order Processing (Free) * Free Inventory Receiving & Photos * Gift messaging * Kitting and Assembly * And More!
See the app in action
Explore how the app works in an example store.View example store
- Developer website
- (855) 222-4601
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
Pick & pack fees, shipping, and storage costs.
Most recent reviews
This app worked flawlessly! Seamless integration with Shipmonk. I've honestly had zero issues with orders processing automatically. It takes the entire order fulfillment process off your plate.
If you love having angry and confused customers or if you love refunding and canceling orders, shipmonk is the perfect choice for you.
Shipmonk is only interested in getting your money.
They can take up to ten days to dispatch a parcel, there is zero accountability or apologies for staff. If you ask why a parcel hasn't shipped, they will mark it as shipped to get you off their back, but the item's tracking information won't work because the item hasn't been sent.
SHITTY APP AND SHITTY PROVIDER! STAY AWAY FROM BY ALL MEANS!
I have used ShipMonk for a few months. From the first moment, I had a horrible experience. When something is horrible from the beginning, it is horrible throughout all of the time.
Communication is HORRIBLE. They kept making on-going MISTAKES all the time. They were giving me FALSE pricing. When I wanted to stop my relationship with ShipMonk, it was A PAIN IN THE ASS to leave them.
All in all, being an eCommerce entrepreneur for 15 years, ShipMonk has been absolutely by all means THE WORST SUPPLIER I have ever used.
S-T-A-Y A-W-A-Y FROM! THERE ARE TOO MANY BETTER OPTIONS OUT THERE!