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ShipMonk | eCommerce Order Fulfillment

ShipMonk | eCommerce Order Fulfillment

Developed by ShipMonk

10 reviews
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Price: Custom More info
  • Ship your online orders with direct integration and automation.
  • Save up to 40% on shipping with our high volume discounts. Same day shipping for all orders submitted before 1pm.
  • No commitment or hidden fees. Cancel anytime.

ShipMonk’s fulfillment services and software was developed to help eCommerce businesses take a proactive approach to shipping and fulfillment, so that everyday challenges never slow down growth.

★ Powerful Software


From our API integrations to automated mapping and bundling, ShipMonk software has the ability to map SKUs across various sales channels and bundle an infinite amount of product combinations so you can change your product offerings without worrying about tracking, inventory levels, or fulfillment.

  • Direct Shopify integration - no more importing orders

  • Real-time shipping rates

  • Order tracking

  • Real-time inventory management

  • Account notifications

  • Analytics and reporting

  • Automated mapping and bundling
  • ★ 30+ Discounted Shipping Options


    ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you and your customers. Before we ship your products, you’ll be presented with an all-inclusive list of options. You can choose from the slowest and cheapest carriers, the most reliable and fastest available, and anything in between.

    ★ Dedicated Customer Support


    Each ShipMonk customer will be assigned a dedicated Happiness Engineer to welcome them from the start and will always be there to answer any questions or concerns regarding their account. All of our Happiness Engineers go through a comprehensive training process designed to turn them into shipping experts, so no question is too big or too small for their expert advice.

    ★ Intelligent Storage


    We’ve strategically designed our storage and inventory system to assign products to designated area. This optimizes storage locations and reduces costs for you. Unlike most fulfillment companies, we charge for storage daily, so you only pay for the days your products are stored in the warehouse. In addition, our entire warehouse is equipped with a state-of-the-art security system to ensure that your products are actively protected.

    ★ Custom Packing Procedures


    A lot of other fulfillment companies focus on turnaround and lose the flexibility that a growing eCommerce business needs. But at ShipMonk, if it's removing manufacturer labels or helping you source custom packaging, we’re flexible enough to conform to your needs each and every month.

    ★ Returns Management


    To keep customer satisfaction high, you need to be able to manage returns efficiently and hassle-free. That’s where our fulfillment process comes in handy. We’ve developed multiple procedures for managing returns to ensure that they’re neither time-consuming nor costly, but they're also always satisfactory to you and your customers. We can handle multiple categories of product returns including exchanges for different sizes, colors, quality control, product testing, product assessment, and sorting.

    ★ Bulk Processing


    Our inventory management software allows you to set up bulk processing, so you can fulfill B2B orders just as easy as your B2C orders. Through the dashboard you’ll have the ability to control your inventory and processes based on criteria that you select.

    ★ Additional Features:


  • Live Inventory Sync with Shopify

  • Live Shipping Rates in ShipMonk Account

  • International Order Processing (Free)

  • Receiving Photos (Free)

  • Enterprise Grade Security

  • Cross-docking

  • Kitting and Assembly

  • Bulk Processing

  • Gift messaging
  • Frequently Asked Questions

    Do you charge for receiving inventory?


    No. ShipMonk offers free receiving for our customers if they follow carefully prepared guidelines created by our team. We are always here to make things easier, so we will help you prepare your shipment to comply with our receiving guidelines.

    Can you handle fragile products?


    Absolutely! Our Happiness Engineers will examine your products and suggest custom packaging based on on your specific needs. If you have pre-existing requirements, just let us know and we'll accommodate those as well.

    Do you offer storage insurance?


    When you store your inventory at ShipMonk, you have two options to insure your product:
    1) You add our location to your insurance policy
    2) You choose to waive inventory insurance

    Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.

    Do you provide shipping insurance?


    Your products are extremely safe in our hands. Once they leave our warehouse, carriers assume responsibility. That’s why we recommend purchasing shipping insurance. The first $100 is free; you pay for each additional $100 insured. You and your Happiness Engineer at ShipMonk can define the details.

    ShipMonk | eCommerce Order Fulfillment reviews

    10 reviews
    1. 5 stars (10 reviews)
    2. 4 stars (0 reviews)
    3. 3 stars (0 reviews)
    4. 2 stars (0 reviews)
    5. 1 star (0 reviews)

    Incredible fulfillment platform, definitely the best one I've used so far! The look and feel of the app's dashboard is very modern and easy to use. My favourite part of ShipMonk is that they don't have minimum monthly order quotas like every other fulfillment platform does, so they really help you hit the ground running right from the start :)

    posted

    One of the best things about Shipmonk is their willingness to work with a small business. If I ever needed help with how to use their platform or a question about an order, their customer support is very prompt and they get back to you very fast. Using a fulfillment center is a little scary, but Shipmonk has shipped all my orders quickly and has made the transition a lot less scary!

    posted

    Excellent. Great support team and we've got the most responsive and helpful shipping manager any company could ask for. Super easy to use and love the new UI!

    posted

    Shipmonk provides great service. They ship same or next day, their carrier rates are the lowest. We worked with multiple other companies before and Shipmonk seems to be the best

    posted

    We've been with Shipmonk for about 2 years now and they only keep getting better! Happy to see an app plugin for Shopify now.

    posted

    Worked with 2 other fulfillment centres before switching over to ShipMonk. Couldn't be any happier, they're AWESOME. The level of service FAR exceeds any other fulfillment company I've worked with...and at a significantly lower price.

    posted

    We love Shipmonk! Great support and helps our business tremendously.

    posted

    Love shipmonk integrations, it makes it super easy to manage my business.

    posted

    I have used Shipmonk's services for about a year and they are very helpful in growing my business. They are always there to help and deliver high quality service. I'm happy to have found them! -David from Today Is Art Day

    posted

    Overall, my experience with ShipMonk has been fantastic.

    I was previously using ShipBob, but they had huge problems with inventory shrinkage and didn't seem to care about my business, and I was glad to find an alternative 3PL at a competitive price point.

    On virtually all fronts, ShipMonk has met or exceeded my expectations, and if or when they haven't, they've made a sincere effort to reconcile it.

    Easy recommendation!

    posted
    Get
    Custom

    Check out our pricing page for more details on our pricing model.

    Support & Sales

    ShipMonk
    8552224601
    sales@shipmonk.com
    shipmonk.com
    not provided
    Get Support

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