ShipMonk | Order Fulfillment

Name: ShipMonk | Order Fulfillment
Brand: ShipMonk
Rating: 4.6 (124 reviews)

Free to install. Additional charges may apply.

Rating (4.6)

Reviews

124

Developer

ShipMonk

View demo store

About this app

Launched

December 15, 2017

Languages

English

Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more!

Designed to help brands take a proactive approach to shipping and fulfillment.
Take advantage of ShipMonk's heavily discounted carrier shipping rates.
Dedicated Happiness Engineers make sure your account gets the support it needs.

Pricing

External charges may be billed by ShipMonk separately from your Shopify invoice. Learn more

Free to install

Pick & pack fees, shipping, and storage costs.

Free to install

Pick & pack fees, shipping, and storage costs.

All charges are billed in USD. See all pricing options

124 reviews

Overall rating

4.6

Counts per rating level

79% of ratings are 5 stars
98
4% of ratings are 4 stars
5
0% of ratings are 3 stars
1% of ratings are 2 stars
1
16% of ratings are 1 stars
20

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its efficient and user-friendly interface, highlighting its comprehensive business operations overview. The customer service is highly commended, with a responsive and knowledgeable support team. Merchants value the smooth onboarding process, quick order fulfillment, transparent pricing, and competitive international shipping rates. The app caters to all business sizes and offers a useful inventory forecasting tool. Many report that it has helped them grow their businesses, save time, and improve customer service. The company's commitment to continuous improvement and updates is also appreciated.

April 15, 2024

Our collaboration with Shipmonk's warehouse has been absolutely outstanding. Order fulfillment is seamless, with remarkable effectiveness and efficiency, complemented by exceptional customer service. Special thanks to our Happiness Engineer, Sarah, who supports us in all aspects and provides the best top-notch customer experience!

Somavedic USA

United States

Over 4 years using the app

April 16, 2024

Working with ShipMonk and particulary our support manager Sarah, has been incredibly rewarding. Her expertise and dedication in handling challenging customer issues make her an essential asset to our team. She skillfully anticipates and resolves problems, greatly enhancing our brand's reputation.

Sarah is not just a support manager; she's a significant part of our success, driving excellence and ensuring customer satisfaction. I am truly thankful for her impactful contribution to our team.

US TTSWTRS Official Online Shop

United States

About 1 year using the app

April 15, 2024

We switched to ShipMonk after a disasterous year with another fulfillment center. ShipMonk is accurate and speedy, and incredibly responsive to all my requests and needs. They cost more for sure, but it's totally worth it to have our orders processed correctly. We are looking forward to growing our business further now that order fulfillment is going so smoothly.

Huggalugs

United States

10 months using the app

All reviews