Our software was developed to help ecommerce businesses take a proactive approach to shipping and fulfillment.
Discounted Shipping Options
ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you.
Dedicated Customer Support
Each ShipMonk customer will be assigned a dedicated Happiness Engineer to answer any questions or concerns regarding their account.
About ShipMonk | Order Fulfillment
ShipMonk’s fulfillment services and software was developed to help eCommerce businesses take a proactive approach to shipping and fulfillment, so that everyday challenges never slow down growth.
Powerful Software - ShipMonk's software has the ability to map SKUs across various sales channels and bundle an infinite amount of product combinations so you can change your product offerings without worrying about tracking, inventory levels, or fulfillment.
- Direct Shopify integration - no more importing orders
- Real-time shipping rates
- Order tracking
- Real-time inventory management
- Account notifications
- Analytics and reporting
- Automated mapping and bundling
30+ Discounted Shipping Options - ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you and your customers. Before we ship your products, you’ll be presented with an all-inclusive list of options. You can choose from the slowest and cheapest carriers, the most reliable and fastest available, and anything in between.
Dedicated Customer Support - Each ShipMonk customer will be assigned a dedicated Happiness Engineer to welcome them from the start and will always be there to answer any questions or concerns regarding their account. All of our Happiness Engineers go through a comprehensive training process designed to turn them into shipping experts, so no question is too big or too small for their expert advice.
Intelligent Storage - Unlike most fulfillment companies, we charge for storage daily, so you only pay for the days your products are stored in the warehouse. In addition, our entire warehouse is equipped with a state-of-the-art security system to ensure that your products are actively protected.
Custom Packing Procedures - A lot of other fulfillment companies focus on turnaround and lose the flexibility that a growing eCommerce business needs. Whether it's removing manufacturer labels or helping you source custom packaging, we’re flexible enough to conform to your needs each and every month.
Returns Management - To keep customer satisfaction high, you need to be able to manage returns efficiently and hassle-free. We can handle multiple categories of product returns including exchanges for different sizes, colors, quality control, product testing, product assessment, and sorting.
Additional Features: * Live Inventory Sync with Shopify * Live Shipping Rates in ShipMonk Account * International Order Processing (Free) * Free Inventory Receiving & Photos * Gift messaging * Kitting and Assembly * And More!
See the app in action
Explore how the app works in an example store.View example store
- Developer website
- (855) 222-4601
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
Pick & pack fees, shipping, and storage costs.
Most recent reviews
We love doing business with Shipmonk! Their customer service is extremely helpful and friendly. We love how efficient and streamlined their system is.
Return of the Living Dead
We have been using Shipmonk on our new website (a few months now) with great results. The customer service is outstanding, especially for people who don't have too much experience dealing with 3rd party fulfillers. Their platform is a bit complex, but there are plenty of resources that explain everything and the support team is always helpful in smoothing out any issues quickly and patiently explaining how to properly use the tool over the phone or email. I also really like the reporting (both for orders/fulfillment as well as costs to us) and simple pricing model, which has been exactly in line with what they showed me during the sales pitch. Couldn't be happier thus far!
The Dirt - Super Natural Personal Care
We used another 3PL that had confusing pricing - with Shipmonk they are upfront and easy to understand. After a six month trial, we just added another brand to their platform ⭐️⭐️⭐️⭐️⭐️!!