Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display various discount codes and specific shipping information. Positioned for optimal visibility, it offers customization and easy installation, contributing to increased conversion rates. It also helps reduce returns and complaints by informing customers about shipping timeframes. The customer service is praised for its speed and professionalism, and the app is reported to function smoothly, effectively meeting merchant needs.

July 7, 2019

I used this app to try to increase my sales and I did it.......
Thank you for this amazing application

Luxe Lady Shop - Shoes Store
Serbia
18 days using the app
FireApps replied October 15, 2020

Hi there,

I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Sales Box app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Sales Box ‑ Shipping & Offers Support Team

Edited August 30, 2017

I like this App. Apart from the fact that the "Customize display shipping to" text cannot be modified (which means it will appear the same for all countries, like "Standard Shipping" for instance), I still can modify the "Estimated delivery time" section, indicating various delivery times for different countries. Also, the App recognizes the IP's country and it only shows the rates of the customer's country. That's a major plus, which made me choose 5 stars. My customers do not need to go through a drop-down menu anymore, but will see right away if I ship to their country or not and how fast I can do it. I'm waiting, too, for upgrades on this App from FireApps team regarding both "Customize display shipping to" text and App's color (so to fit my website's color).

Karibo Shop
Romania
17 days using the app
FireApps replied October 15, 2020

Hi there,

Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team

March 2, 2019

A stunning app with great features , will most definitely recommend it a specially for people with a wide variety of products.

Fudge Lifestyle
South Africa
17 days using the app
FireApps replied March 13, 2019

Hi there,

This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Sales Box ‑ Shipping & Offers Support Team

Edited May 5, 2018

Great App. Definitely recommended. Customizable and easy to use. The only app that shows delivery estimate time on product page.

Diorva
United States
16 days using the app
FireApps replied October 15, 2020

Hi there,

Here's Alex from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alex
Sales Box ‑ Shipping & Offers Support Team

October 26, 2019

I used this app and its really helpful to update offers in description, delivery timings in bulk products at one go

COPYCATZ
India
7 months using the app
Edited April 24, 2019

Ótimo aplicativo ajudar a deixar detalhes da sua loja com mais relevância no mercado, ta de parabéns

Vai de Óculos
Brazil
15 days using the app
FireApps replied October 15, 2020

Hi there,

Here's Seri from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Sales Box combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Sales Box ‑ Shipping & Offers Support Team

Edited December 6, 2018

Used the app and after the update the icons of the box has changed and now I have the weird present box instead of the time of delivery. Asked to revert it back, but didn't happen.

Glossix
United States
About 1 year using the app
October 11, 2018

Awesome app ...kinda saved my butt only after i added 3000 products from oberlo i realized it doesn't add shipping variants ...and i used this app to add shipping time to my products and it is actually wayyy faster then adding shipping vriants manually ...so overall its great works kinda crappy on the phone but when i do it from comp no problem

Infantos
Israel
14 days using the app
FireApps replied October 15, 2020

Hi there,

This is Petey from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Sales Box users like you.

Along with Sales Box, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Sales Box ‑ Shipping & Offers Support Team

February 1, 2020

The App is not working during the weekends, support is low so no one can fix the issue until weekend ends and then it start working and there is nothing to fix. And this happens every weekend. Waste of time waste of money and customers......

Kinder Komfort
Germany
7 months using the app
FireApps replied February 2, 2020

Hi there,

This is Lynn from FireApps Customer Support team, and we are sincerely sorry for the trouble you met.

Due to an unexpected server problem and limited development resource during weekend, it took more time to troubleshoot the issue.

However, this problem is solved now, and I hope you can give our app another chance to serve you in the best way as it was in the past.

Look forward to hearing your reply.

Regards,
Lynn

January 13, 2019

I used this product to offer free shipping and it was great and it was wonderfully refreshing. Thank you.

Allison's Department Store
United States
13 days using the app
FireApps replied October 15, 2020

"Hi there,

I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Sales Box app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Sales Box ‑ Shipping & Offers Support Team"