Reviews (144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for increasing customer awareness of promotions and shipping details, which helps reduce inquiries and boost sales. It offers customizable displays for discount codes, shipping times, and promotional messages, suitable for both local and global stores. Merchants appreciate its easy installation, straightforward interface, and effective visibility on product pages. The support team is frequently praised for their quick and helpful responses, enhancing the app's reputation for reliability and excellent customer service.
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Love how easy this app is too use! Exactly what I was looking for and I like that there is two option plans, one being free.
"Hi there,
I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Sales Box ‑ Shipping & Offers Support Team"
Es una excelente app sin embargo, demora mucho en cargar, sería ideal pueda cargas todos mis productos sin problemas.
Hi there,
This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Johnson
Sales Box ‑ Shipping & Offers Support Team
I used this app and its easy and helpful!Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi there,
I'm Andy from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Andy
Sales Box ‑ Shipping & Offers Support Team
Great app. Easy to use! Very intuitive. Works even better with the paid version. Helped a lot in increasing sales
"Hi there,
I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Sales Box app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kate
Sales Box ‑ Shipping & Offers Support Team"
The app is not yet updated to support Shopify 2.0 and customer service is beyond Horrendous, when I connected with them through chat I waited around 20 minutes for each response, mid-conversation I was left unanswered for 1 hour and when I got a response it was to tell me the previous agent went home. All I wanted to do was to install the app on a new theme, the experience was beyond trusting, when I got a hold of a "Developer rep" I was basically told to fix it myself using their code tool which also does not work. Honestly disappointing...
Hi there,
Here's Brian from Sales Box ‑ Shipping & Offers Support Team and we sincerely apologize for your bad experience with us.
For the bad support from our agent, we personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, so we highly appreciate your understanding in this situation.
As we have checked your case, one of my colleague is following your case, please kindly check your email and let them know if you need further support.
Regards,
Brian
Sales Box ‑ Shipping & Offers Support Team
TAKE CARE! This App crashed our WHOLE site. We lost Sales and Ad Spend. Just bad devs who are updating the App overnight what let's crash your Store.
Dear Kris,
This is Anna, on behalf of the FireApps Customer Service team.
Firstly, we truly apologize for all unfortunate experiences with the app may have caused to you.
With all unlucky things and annoyances happened, we would like to make a refund for your latest billing cycle, and willing to offer you discount LIFETIME 5% in case you are fine to re-install our app again.
Besides, we are more than happy to see you give us one more chance to support you by sending us a staff account for deeper troubleshooting, and we promise will do everything we can to make Sales Box great again.
Once again, please bear with us, and accept our sincere apology.
I am looking forward to hearing your opinion.
Best Regards,
Anna
good app that works on my store, increases conversion rate i hope we'll see http://palatialpetals.com
I love this app ... It is really really helpful. I definitely recommend to everyone. Thank you guys.
"Hi there,
Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.
Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team"
I have had a few minor issues with this app. Tech support have been very helpful however I must say. Big thanks to Kate for your recent help.
I will stick with this app because when it is running smooth it is awsome.
I think over time this app will get even better.
hopefully from now on there will be less downtime and the tech people here can concentrate on more improvement.
Be good to see things like ability to duplicate special offers.
Hi Jason,
This is Lynn from FireApps Customer Support team, and we are sincerely sorry for the trouble you met.
Due to an unexpected server problem and limited development resource during weekend, it took more time to troubleshoot the issue.
However, this problem is solved now, and I hope you can give our app another chance to serve you in the best way as it was in the past.
Look forward to hearing your reply.
Regards,
Lynn
I like this app, makes it easy for people to understand when or the duration for receiving the products. Good.
I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Sales Box app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kate
Sales Box ‑ Shipping & Offers Support Team