Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display various discount codes and specific shipping information. Positioned for optimal visibility, it offers customization and easy installation, contributing to increased conversion rates. It also helps reduce returns and complaints by informing customers about shipping timeframes. The customer service is praised for its speed and professionalism, and the app is reported to function smoothly, effectively meeting merchant needs.

July 4, 2018

Good but sometimes not updating

Blackout Shoe Shop
Philippines
About 1 month using the app
October 28, 2019

the new update of an app crashed my store as well. I had my store off for 1 hour until finally find a way to fix it. support apparently is off in different time zone, and haven't tested the app before they launched it live.

BURGA
Lithuania
About 1 month using the app
FireApps replied October 28, 2019

Dear Gytis,

I'm Kate from FireApps Customer Support team, and I am very sorry for the inconvenience caused to your store.

Because there is an active chat you have opened currently, I am going to work with you directly on it for faster response.

Look forward to hearing from you at the soonest.

Best Regards,
​Kate

Edited September 30, 2020

This is my revision Review I get the support I need just a bit delay but once they contacted the requirement was finished immediately with in 1 to 3 hours I may give 5 star as well still I feel the price is bit more and rest of all is good.

StyleLooter
Hong Kong SAR
30 days using the app
FireApps replied October 15, 2020

Hi there,

Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team

December 8, 2018

Good App, but the date format makes it confusing for customers making the free aspect almost unusable.

PcRoar
Australia
About 2 months using the app
July 4, 2018

Not downloading is just a rip off does not work.

Canameti
Italy
About 1 month using the app
April 3, 2019

I used this app and it is really helping a lot. I highly recommend this app for my community. It's really an awesome app.

Al-Manar Store
Morocco
1 day using the app
FireApps replied October 15, 2020

Hi there,

Here's Lisa from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Lisa
Sales Box ‑ Shipping & Offers Support Team

Edited November 1, 2019

I uninstalled the APP because after the update the add to cart button isn't working on desktop! And the support didn't answer me
Update: After contacting them via chat. I managed to solve the problem myself after realize there was leftover code from Sales Box making bad requests of jquery, which caused all these problems...
Now I changed the review from 1 to 2 stars because at least they recognize they mistake.

TecnoUtensilios
Brazil
29 days using the app
FireApps replied October 31, 2019

Hi Vitor,

This is Lynn from FireApps Customer Service Team, and once again I am very sorry for the inconvenience caused to your store.

As we discussed via chat, problem has been resolved, and if you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great day.

Best Regards,
Lynn

October 22, 2019

I used this box to set some info about free shipping and show discount code that is applicable on my store. It worked well.

J The Joy
Germany
15 days using the app
January 7, 2019

PLEASE READ THIS BEFORE YOU START USING THIS APP. I used the free version of this app, and It seemed like it was working at the beginning, but then I changed some features but old version got stuck and I updated it more than 5 times it was not effective at all. deleted and downloaded it again, still, no change, deleted it and it did not disappear. I do not suggest this app at all.

Catsypetsy
United States
13 days using the app
December 3, 2018

This app is very useful however It does not load, it is very very slow and very very frustrating and I'm paying $9 for something that don't work

LeeFed
United Kingdom
17 days using the app