Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display various discount codes and specific shipping information. Positioned for optimal visibility, it offers customization and easy installation, contributing to increased conversion rates. It also helps reduce returns and complaints by informing customers about shipping timeframes. The customer service is praised for its speed and professionalism, and the app is reported to function smoothly, effectively meeting merchant needs.

February 18, 2019

Excellent design, professionnel et facile a mettre en place. J'adore la collection de Fire apps MERCI =D

Outfit Activ-Unit
Canada
About 9 hours using the app
FireApps replied October 15, 2020

Hi there,

Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box.

Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Sales Box ‑ Shipping & Offers Support Team

February 1, 2020

I wanted this app to work as it had the exact features I was looking for, but unfortunately the recent reviews are the same experience I had. I did the free trial and the app worked for maybe a half a day. It took over a day to get a response, then over another day to get another response that someone else would be looking at it.... 90% of the time I couldn’t even get the app/dashboard to open. Could be a great app if they could get the issues resolved but for now be leary, it’s expensive for something that works less than half the time.

The Big Deck Store
United States
6 days using the app
FireApps replied February 2, 2020

Hi Kelly,

This is Lynn from FireApps Customer Support team, and we are sincerely sorry for the trouble you met.

Due to limited development resource during weekend, it took more time to troubleshoot the issue.

However, this problem is solved now, and I hope you can give our app another chance to serve you in the best way as it was in the past.

Look forward to hearing your reply.

Regards,
Lynn

July 13, 2018

The app inserted the code in the wrong place and was messing my product page. I received no reply from customer support despite numerous emails sent asking for assistance. I also purchased the Pro pack and still no help.

The app is ok but for me the lack of help was a deal breaker. I cannot use this app if it breaks my product page design.

And Chic
Romania
5 days using the app
May 15, 2019

I've used this app to help display informative messages on my shopify store and it has been tremendous

A Little Kiosk
United States
About 5 hours using the app
FireApps replied October 15, 2020

Hi there,

This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Sales Box ‑ Shipping & Offers Support Team

Edited December 10, 2018

loving it great app and great deals to buy and great offer providing you best dea;s and prices are sales

Krispykreme33
United States
About 4 hours using the app
FireApps replied October 15, 2020

"Hi there,

My name's Muffin from Sales Box ‑ Shipping & Offers Support Team. We really appreciate your feedback and comment about your experience when using Sales Box and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Sales Box ‑ Shipping & Offers Support Team"

November 10, 2018

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

2you4me
Vietnam
1 day using the app
June 28, 2017

4 Star because support responded to my issues quickly stating my issue would be corrector in upcoming update. App installs easy and I can see how it will make me money. Looks good on site but no setting customize colors to match site. But as it is I can not use it because it only 1 setting for all shipping, We ship free in USA but charge for international orders, So you need to be able to set them differently. Will upgrade stars when update comes out

Suzieskincare
United States
1 day using the app
July 5, 2019

Goooood showwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww bests showwwwwwwwwwwwwwwwwwwwwwwwww

Os Mascates
Brazil
About 2 hours using the app
FireApps replied October 15, 2020

Hi there,

I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Sales Box ‑ Shipping & Offers Support Team

July 22, 2018

muito bom até o momento, recomendo funciona correntamente

Lojarss
Brazil
About 1 hour using the app
FireApps replied October 15, 2020

Hi there,

Here's Seri from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app.

In addition, using Sales Box combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Sales Box ‑ Shipping & Offers Support Team

January 9, 2019

I give it 2 star because it is good app if it works. But it doesnt work. If you have many products it will not work. They admit that since we have 2000 products it cannot sync them to their server they don't know how to fix it from overloading their server. so the app does not work if you have too many products. In addition, problems using it in firefox you have to use chrome. When I reached out to them said we only want to use it for one product they logged into our system and activated it for all products to have free shipping not one product. so the support does not follow direction well and potentially cost us money since give free shipping to all products. fortunately we catch it quick.

Vibe Clothing Company
United States
About 20 hours using the app