Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex shipping needs, especially for products of varying weights and from different vendors. It's praised for calculating shipping costs at the cart level, streamlining checkout, and reducing cart abandonment. The app's intelligent shipping cost adjustment feature and metafields sync are appreciated for improving accuracy and saving time and money. The customer service is commended, with team members being specifically mentioned for their helpfulness. The user-friendly interface and usefulness for businesses using a third-party logistics provider (3PL) are also highlighted.

May 17, 2023

Again these guys pull everything out the bag! constantly on hand and always and I mean always sort the issue!

highly recommended

Meatsupermarket.com
United Kingdom
3 months using the app
Logbase replied May 17, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

June 22, 2023

Love this app and the support, especially a big thank you to Rahul and Vinduja, for their super quick responses when we need assistance.
Highly recommended

Na'vi Organics
United Kingdom
3 months using the app
Logbase replied June 22, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 4, 2023

Haven't fully started using the app but getting set up was so much easier with Barath. He was really incredible when answering my questions and checking everything was correct

Abode Haven
Australia
27 days using the app
Logbase replied September 6, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

August 24, 2023

Looks as if it is going to do everything we need, and Dhana was fantastic at showing us how to set it up. Brilliant!

Savannah's Candy Kitchen Store
United States
About 1 month using the app
Logbase replied August 25, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

May 2, 2023

Great app, works very well, support from Rahul was spot on, very helpful! I recommend this app over the other postcode apps!

Skatewarehouse.co.uk
United Kingdom
4 months using the app
Logbase replied May 2, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

June 12, 2023

The shipeasy team did a great job helping me with my shipping setup for my shopify store. Janani helped me to setup my rates and showed me everything I needed to know. I couldn't be more happy with the service. I highly recommend this app as it is so versatile for all situations.

Gym Room
Australia
About 2 months using the app
Logbase replied June 12, 2023

We really appreciate your valuable time to share your rating with us. Please feel free to reach us anytime if you have any queries, we will be happy to assist you.

September 29, 2023

Very helpful and great application. Jenifer thanks for everything

Tsampakias
Greece
3 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

Edited June 15, 2023

The app is very effective. But I ran into some issues and the associate helped me fix the problem, very knowledgeable team.

Matriark
United States
6 months using the app
Logbase replied July 18, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

Edited August 31, 2023

Quick response!! They have the best customer service. They answer my questions in seconds and also help me fix the set up issues right away. The interface is very easy to use. Highly recommended!! Thank you Janani for your help!

Jamesdar
United States
16 days using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 19, 2023

Had Good Experience working with this App. Best Suggestion for Weight Based & Quantity Shipping. Got Good Satisfied Work Experience with Rahul !

Vliving
India
1 day using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.