Shipping Rates — Shipeasy , 755 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to handle complex shipping needs, especially for products of varying weights and from different vendors. It's praised for calculating shipping costs at the cart level, streamlining checkout, and reducing cart abandonment. The app's intelligent shipping cost adjustment feature and metafields sync are appreciated for improving accuracy and saving time and money. The customer service is commended, with team members being specifically mentioned for their helpfulness. The user-friendly interface and usefulness for businesses using a third-party logistics provider (3PL) are also highlighted.
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I have been using this app for another website and was very pleased so started using it for another website. Must say, this company's products and services are excellent. Special thanks to Vinduja for going through everything and providing an amazing service. Will always use Logbase for shipping. Thanks
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jennifer was very helpful in setting up with me. Booked a call within 3 hours and showed me how to operate the app.
Really cheap option for businesses who need to develop shipping options
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This app is fantastic, but what makes it even better is their exceptional tech team. Even though I didn't fully understand the app during setup, I was able to get on a call with Jennifer, who has been absolutely incredible. The amount of assistance she provided was beyond my expectations, and I will definitely be checking out other apps created by this company.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Rahul, was excellent with the onboarding and support process. I highly recommend his service, and this company. Thank you!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
I contact Rahul at late night in Melbourne, he's extremely responsive and helpful, and helped me solving out the rates now showing issue in very short amount of time!
Epic app and fantastic service!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Siva was SUPER helpful, the call was super fast and amazing. Thank you SO mcuh!!!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Well rounded app to customise your shipping rates and excellent and prompt customer service. We use it on all our Shopify stores.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Really good work by Siva. Perfect support. Solved all problems.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I recently had an issue with my Shopify app and reached out to the support team for assistance.Jenifer and Siva were incredibly helpful and efficient in sorting out my query. They provided clear instructions and went above and beyond to ensure that everything was resolved promptly. I'm impressed by their professionalism and dedication to customer satisfaction.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
We have a very complicated set of needs for shipping:
Brands we can't sell outside our market.
Weird shaped products only some couriers will take.
Free delivery over different amounts for different markets.
Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes.
API hook up to FedEx.
This is the only app I've found that meets all of our needs. The checkout page part works quickly too.
To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with.
I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!