Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

Edited October 11, 2024

We had a particular solution that needed to be implemented and Shipeasy's representative Vignesh helped us!

Very helpful and very informative and fast. Most recommended.

Attack Magazine
United Kingdom
Over 1 year using the app
Logbase replied June 9, 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

July 21, 2022

Really helpful app and resolved almost all of our problems and we are happy with that. Their support guy Shiva is really cooperative and he tries his best to clear all the points. Highly recommended.

Luxury Lash™
United Kingdom
Over 1 year using the app
Edited January 9, 2024

Janani was very helpful. She helped fix the shipping issues we had and explained step by step what she was doing, so that I could see exactly what was being fixed. Thank you very much.

chocolatfleurs
Australia
Over 1 year using the app
February 4, 2022

As always quick in response, easy to use and great communication with Kumar. Absolutely recommend this app

Foul Mask Apparel
Australia
Over 1 year using the app
October 8, 2022

Ich verwende die App für meinen Shop. Für einen Anfänger ist es am Anfang sehr viel, aber mit Shivas Support bekommt man es hin. Vielen Dank

Tazali-eco
Germany
Over 1 year using the app
May 17, 2023

Again these guys pull everything out the bag! constantly on hand and always and I mean always sort the issue!

highly recommended

Meatsupermarket.com
United Kingdom
Over 1 year using the app
Logbase replied May 17, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

March 21, 2022

I really got great support setting up all my freight costs and different logistics set-ups that we use in our webshop. Thanks Siva. You did great.

DuraSense
Sweden
Over 1 year using the app
October 19, 2023

Rajkumar helped solve a problem that arose, in general, I really liked the application, there are many opportunities to solve your problems!

M-TAC
United States
Over 1 year using the app
Logbase replied October 20, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

Edited November 15, 2024

Vignesh is a great helper! He helped set up my shipping rates and delivery conditions. He was very quick and helpful!
Thanks!

SensibleEdibles
United States
Over 1 year using the app
Logbase replied August 24, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 30, 2021

Great customer service! Responded very quickly and helped me set it up the way I wanted to use it via a Zoom call. Excited to have this app as part of my Shopify experience!

Proper
United States
Over 1 year using the app