Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex shipping needs, including calculating costs for products from different vendors and shipping to various zones. It's praised for its speed, streamlining the checkout process, and its intelligent cost adjustment feature. The app is user-friendly, allowing for easy setup of complex delivery rules. Many appreciate the quick, helpful, and knowledgeable customer service.

August 2, 2023

I recently discovered Shipeasy, and I must say it has been an absolute game-changer for managing my shipping needs. This app is not only incredibly useful but also surprisingly user-friendly, making it a breeze to navigate even for a newcomer like myself.

One of the standout features of Shipeasy is the outstanding customer support, particularly Siva's hands-on assistance. From the very beginning, Siva went above and beyond to help me set up various shipping scenarios tailored to my specific needs. His responsiveness was impressive, and he promptly replied to my inquiries, ensuring I never felt left in the dark.

What impressed me the most was the personal touch Siva added to the customer support experience. He generously offered to conduct a quick Zoom call to walk me through the app and ensure that I didn't encounter any errors during the setup process. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced digital world.

Triumfante
Philippines
About 2 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Edited June 17, 2023

I highly recommend this app for all shopify users who are looking for an app that suits their site. I checked many other apps and no one of them were able to apply what I want. Rahul (support advisor) explained the steps very easily for me and was very patient and TOP PROFESSIONAL, created examples and scenarios and didn't leave me until I fully understand how the app works. I also very thankful to (Dhinakar) who was with me to perfectly solve one of the issues that occurred. I'm very lucky to find this app as I was tired searching for a suitable one.

BLACKZEE
United Arab Emirates
2 months using the app
Logbase replied May 16, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

July 26, 2023

Rahul was very responsive and helpful in answering my set-up questions, correcting my initial errors and explaining how the app works.

Powerful UK
United Kingdom
About 2 months using the app
Logbase replied July 27, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

May 12, 2022

Siva was a tremendous help for us today! She did the setup for us and made it easy to implement in the future. Great service!

Confetti Kitty
United States
3 months using the app
Edited July 21, 2022

I will use it to add my shipping rates, so far it is easy to understand. The fact that I can set a reasonable rate for shipping makes it easier to handle.

AmBri Shop
United States
2 months using the app
March 5, 2022

We have several different products that need to be shipped locally at their own rate. This app is prefect and not only managing those rates but also combining and automatically applying the correct shipping rate. Support has been great. Not only did they help set all my different rates but also applied SKU codes to all my shipping products. Went way above and beyond. have always had a fast and professional response from them

Spectrum Gardening
Canada
2 months using the app
July 17, 2023

Had a chat with Shiva and he was extremely humble, accommodating and helpful. Resolved my shipping queries within minutes and showed so much patience. Highly recommend!

XSRease
United Kingdom
About 2 months using the app
Logbase replied July 19, 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

December 21, 2022

Kavishan, Thank you so much you made my day with your detailed help, and navigation Shipeasy remains the best.

Afrodeba
United States
2 months using the app
April 26, 2023

I was looking at an app to calculate the shipping fees for my customers and I was greatly surprised by Shipeasy. It s a great app to generate shipping fees per country and product and they also provide a fantastic support.

Starlight Electro
France
2 months using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

Edited December 30, 2021

Thank you for your helping me Shiva, very great app and support ! We can now configurate our shipping costs based on quantity :) and exclude zipcode

Meubles Cosy
France
2 months using the app