Shipping Rates — Shipeasy , 754 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to handle complex shipping needs, especially for products of varying weights and from different vendors. It's praised for calculating shipping costs at the cart level, streamlining checkout, and reducing cart abandonment. The app's intelligent shipping cost adjustment feature and metafields sync are appreciated for improving accuracy and saving time and money. The customer service is commended, with team members being specifically mentioned for their helpfulness. The user-friendly interface and usefulness for businesses using a third-party logistics provider (3PL) are also highlighted.
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I recently had a Zoom meeting with Jennifer, a member of their team, and I must say, I'm thoroughly impressed by her professionalism. As I was explaining what I wanted, she astutely assessed that I didn't need the app for my requirements. Instead, she generously offered her guidance to show me how to achieve my goals directly within the Shopify app.
This act of selflessness speaks volumes about Jennifer and the team's integrity. Despite the fact that I wouldn't be paying for the app, she went above and beyond to provide assistance. I wholeheartedly recommend them – they're honest, professional, and truly prioritize customer satisfaction
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
Very intuitive and easy to use. Great support through chat.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Jennifer is Awesome and super helpful. Helped me get back online in a speedy fashion!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
I had a really helpful set up call with Siva. Thank you!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
The most patient and thorough customer care ever. Helped me get a complex shipping scenario taken care of and walked me through every step. Would recommend 100 times over.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Very easy to understand once Jenifer showed me the details and explained everything. I'm new to all these things but I feel Jenifer understoond all my questions and helped me through everything. Great Agent!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jeniffer helped me on the call. She is really helpful and trusted. She tried her best to set up my shop for me and she did the parts I didn't know how to. thank you Jennifer.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
I found it difficult to set up by myself. Luckily, I contacted the support team and Raj was extremely helpful.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The Support provided via Zoom is very useful to explain how to setup the App. Janani was very patient, knowledgeable and helpful.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.