Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs across different brands, product shapes, and delivery amounts. It's praised for its cost-effective shipping options and streamlined checkout process. Merchants appreciate the user-friendly interface, easy setup of complex delivery rules, and automatic syncing of product dimensions. The support team is commended for their quick and knowledgeable responses. The app is also noted for handling regional shipping quirks and providing live shipping rates and automatic estimates through UPS for various package sizes.

May 12, 2023

Rahul did an amazing job onboarding me, co-founder of SOUS (Thomas Scholte). Great communication, quick and definitely the desired end result achieved! Thanks Rahul! 5 stars :)

SOUS
Netherlands
About 18 hours using the app
Logbase replied May 12, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

September 15, 2022

Customer service is excellent! Helped me complete setting up my app in no time, and it works wonderfully!!

Summit Arbor LLC
United States
About 16 hours using the app
June 8, 2022

I've been struggling for months to get Shopify to help me set up a flat rate across a multi origin store. I spoke to Siva for 30 minutes and he had everything set up and working wonderfully. Amazing service! Thanks so much for your help Siva! I highly recommend this app to everyone.

Tiger and Tea
United States
About 13 hours using the app
June 22, 2022

Shiva was an amazing help. He was patient and helped me with everything. Love the app its saving me losing money on shipping

Wabisabi Mart
Japan
About 12 hours using the app
January 19, 2022

I am on the trial at the moment and it looks like I will totally be adding the app to all my Shopify storefronts. The customer service is AMAZING. Siva was so helpful and really knew the system.

Packit Fresh
United States
About 10 hours using the app
March 4, 2023

Rahul was very, very helpful and and know's the job well. I'm very satisfied with the services that was provided by him.

Ocks
United States
About 10 hours using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

June 3, 2022

This app stopped the double up of locations for shipping. Siva was extremely patient and helpful in getting this app all set up. Highly recommend and the app support from Siva was excellent

Spirit Journeys
United Kingdom
About 9 hours using the app
November 9, 2022

Great app and exactly what I was looking for. Easy to use and help from the support is great. Specially Siva was great at helping and guiding me to set up the module.

JS Tech
Australia
About 8 hours using the app
July 26, 2022

Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.

The Bathroom Place ®
Australia
About 7 hours using the app
February 2, 2022

Finally find and app that have resolve all the problem I had with my shipping. I had complicated glitch for my delivery and they worked the problem for me via a Zoom call. Very efficient ! Thanks Guys More than satisfied !

Brustique
Canada
About 6 hours using the app