Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

June 3, 2022

This app stopped the double up of locations for shipping. Siva was extremely patient and helpful in getting this app all set up. Highly recommend and the app support from Siva was excellent

Spirit Journeys
United Kingdom
About 9 hours using the app
June 19, 2023

Dhana was very helpful but I need
Shopify to active the API so still waiting for Shopify to get back

FLUID
Australia
About 9 hours using the app
Logbase replied June 19, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

November 9, 2022

Great app and exactly what I was looking for. Easy to use and help from the support is great. Specially Siva was great at helping and guiding me to set up the module.

JS Tech
Australia
About 8 hours using the app
September 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Riverandrose
United States
About 8 hours using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

October 13, 2023

Jenifer was a great help and assisted without issue. 100% happy with the support.

Topline Cleary's
Ireland
About 7 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

July 26, 2022

Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.

The Bathroom Place ®
Australia
About 7 hours using the app
February 2, 2022

Finally find and app that have resolve all the problem I had with my shipping. I had complicated glitch for my delivery and they worked the problem for me via a Zoom call. Very efficient ! Thanks Guys More than satisfied !

Brustique
Canada
About 6 hours using the app
June 16, 2023

Great service by Rahul. He went out of the box to help with my enquiries and assist in the best possible way he can. Thank You

Furniture Tree NZ
New Zealand
About 6 hours using the app
Logbase replied June 16, 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

October 5, 2023

Jenifer was very helpful in resolving our issue with specific postcode shipping rates. Good work.

The Farmers Dog UK
United Kingdom
About 5 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

October 5, 2023

Great communication and explanation of the apps functions and capabilities shown by the team. Made setting up shipping rates easy. Thank you - Jennifer

Blue Water Clothing
United Kingdom
About 5 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.