Reviews (916)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
Refine
-
By rating
Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Siva to run through how to set everything up. You will not find better service anywhere else. Siva was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!
I had a great experience with Rahul. He was very helpful in getting us set up, and did it very quickly. Highly recommend this app for any complex shipping requirements!
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!
Rahul fue de gran ayuda para activar la aplicación, muchas gracias. Me ayudo para activar correctamente la aplicación, inclusive teniendo trato directo con shopify support.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
I recently had the pleasure of using the shipping rules app, and I must say it's a game-changer for my business. But what truly set this experience apart was the unparalleled service provided by Siva. From the very beginning, Siva was there to guide me through the intricacies of the app, patiently answering every question and addressing all of my concerns. Their expertise is evident, and their dedication to customer satisfaction is commendable. It's rare to find such a perfect blend of an exceptional product and outstanding service. Thanks to Siva, the daunting task of setting up complex shipping rules became a breeze. I wholeheartedly recommend this app to anyone in need of shipping solutions, and I urge you to seek out Siva's assistance for an experience that goes beyond expectations. Kudos to the team and a special shoutout to Siva for making this journey seamless and efficient!
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
very good, easy to use and good support via online chat. I'd recommend to anyone who needs this functionality
The requirement is achievable in the shipeasy app. Recommend to use. Great costumer service from Sowmiya
Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.
I used this app to create set shipping rates for certain areas our company deliver to. The process was made easy with the help of Janani. Efficient, fast and super helpful. Really recommend this app!
they helped me on zoom to configurate, so good
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Sivas support was outstanding. Knew exactly how to implement what I was wanting. Thanks for a great app.
Siva was very helpful. He took a lot of time for me and I felt very comfortable with the support. Good work. Go on with this. Great app!