Reviews (1,102)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for optimizing shipping logistics and costs, praising its smart packing algorithm and ability to handle complex shipping rules based on various parameters. The app's features, including live carrier rate calculation and flexibility in shipping conditions, are noted for their depth and reliability. Exceptional support is frequently highlighted, with the team providing responsive and effective assistance, significantly enhancing shipping operations.

November 27, 2025

We have been testing ShipX to see if it can fulfil a specific shipping role and so far everyone we've spoken to has been really helpful going through the scenarios with us and providing fast support. Vindu was extremely helpful in a recent call. Will be keen to keep seeing what this app can do. Thanks.

RB Sellars B2B
Australia
2 days using the app
January 13, 2026

Deepan was awesome today... Help me set everything up quick and easy.

BCE Cleaning Systems
United States
3 months using the app
December 19, 2025

Janani, she gave the best solutions for our shipping logic store as we have complicate logics requires. Thanks

Bakehouse Occasions
Hong Kong SAR
4 months using the app
Edited November 10, 2025

I really glad full have a person like Deepan, Who was answering all my stupid questions and listened everything clearly and helped me a lot to setup everything to setup my requirements. ShipX is really helpful for all the shipping conditions.
And Later on I got one more interaction Durkesh for updating the prices and other conditions, I'm really feeling happy with their support and guidance.

Daily Taaza Food Products
India
12 days using the app
November 27, 2025

Jennifer was so helpful with setting up our shipping requirements. Very friendly & patient! Thank you

Time & Tide
United Kingdom
8 months using the app
January 20, 2026

Durkesh was an incredible help setting up the app and making sure it was working before our call ended. He didn't rush me and went to great lengths to explain exactly how the app would work so that i would understand. Looking forward to getting my first customer using it.

petiteskincostockists.com
Australia
About 9 hours using the app
January 9, 2026

i would recommend shipx is very good app and very good support . mr jignesh has support to me very smoothly through the set up process.

Akshay Gems
India
2 months using the app
January 12, 2026

Durkesh was very helpful - solved all my problems - highly recommend!

Shakewell
United States
About 1 month using the app
January 28, 2026

Quick, responsive, and genuinely helpful support.
Durkesh the support person understood the issue clearly and resolved it smoothly—great experience overall

mybinding
United States
27 days using the app
November 21, 2025

Durkesh Was excellent! he helped me set up all my shipping rates (which was complicated) however he was very patient, professional and knowledgable on the app. I now have a good understanding of how it all works should i need to tweek it in the future. Thanks Durkesh!

DiscountHydro.co.uk
United Kingdom
1 day using the app