Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex shipping needs, including calculating costs for products from different vendors and shipping to various zones. It's praised for its speed, streamlining the checkout process, and its intelligent cost adjustment feature. The app is user-friendly, allowing for easy setup of complex delivery rules. Many appreciate the quick, helpful, and knowledgeable customer service.

February 14, 2024

Barath did an amazing job helping me set up my app to enable automatic shipping estimates through UPS for multiple/different size packages. This app is a must if you have multiple products with different shipping rates/needs! Highly recommend Shipping Rates Shipeasy

Beson Fishing
United States
9 days using the app
Logbase replied February 18, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 26, 2024

I have been using this app for another website and was very pleased so started using it for another website. Must say, this company's products and services are excellent. Special thanks to Vinduja for going through everything and providing an amazing service. Will always use Logbase for shipping. Thanks

Carvers Interior
United Kingdom
About 17 hours using the app
Logbase replied March 28, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited January 25, 2024

The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.

Elie’s Bows
Canada
26 days using the app
Logbase replied January 31, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

February 19, 2024

Jennifer was more than helpful answering all my questions and even answering questions I didn't know I had. Awesome customer service!

Imprauto
United States
About 2 months using the app
Logbase replied March 1, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

March 12, 2024

This app is fantastic, but what makes it even better is their exceptional tech team. Even though I didn't fully understand the app during setup, I was able to get on a call with Jennifer, who has been absolutely incredible. The amount of assistance she provided was beyond my expectations, and I will definitely be checking out other apps created by this company.

Build a Canvas
Australia
About 11 hours using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 12, 2024

Jennifer was very helpful in setting up with me. Booked a call within 3 hours and showed me how to operate the app.

Really cheap option for businesses who need to develop shipping options

Namie Home
United Kingdom
7 days using the app
Logbase replied February 18, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 7, 2024

GREAT SUPPORT from VINDUJA!!! She helped me 2 hours from start to finish and made sure all the issues were resolved. Never had such great support before from any company!!! The app is so good. It has all the shipping features a company needs.

Loving Hut Kitchen
United States
6 days using the app
Logbase replied February 8, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

April 10, 2024

Really good work by Siva. Perfect support. Solved all problems.

Estetica Interiors
Canada
12 days using the app
Logbase replied April 11, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 5, 2024

Rahul, was excellent with the onboarding and support process. I highly recommend his service, and this company. Thank you!

Living Supplements
South Africa
3 months using the app
Logbase replied February 7, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

February 2, 2024

I contact Rahul at late night in Melbourne, he's extremely responsive and helpful, and helped me solving out the rates now showing issue in very short amount of time!
Epic app and fantastic service!

Hot Stuff Bakeware
Australia
19 days using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!